Staffing For Doctors

Bilingual Virtual Referral & Prior Authorization Coordinator

Staffing For Doctors
Posted 10/22/2026full-timeRemote • Brazil, El Salvador, Colombia, Nicaragua, Honduras, Guatemala, Dominican RepublicMid-LevelSeniorWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing full-cycle referrals and insurance prior authorizations within a US-based medical practice, with proficiency in eClinicalWorks (eCW) and bilingual communication in English and Spanish.

Highest-signal resume keywords
EClinicalWorks (eCW) ProficiencyFull-Cycle Referral ManagementInsurance Prior Authorization HandlingBilingual Communication (English and Spanish)Medical Terminology Knowledge

Tech Stack

Tools & technologies
VoIP

About the role

Key responsibilities & impact
  • Prepare and submit referrals in eClinicalWorks (eCW)
  • Verify patient and insurance details
  • Attach necessary clinical documentation
  • Follow up with specialist offices and track referrals to completion
  • Verify prior authorization requirements
  • Submit requests through insurance payor portals
  • Gather supporting clinical records and track deadlines
  • Escalate claim denials
  • Keep providers and patients informed
  • Handle inbound and outbound calls via Weave
  • Schedule patient appointments
  • Process intake and registration
  • Update patient demographics
  • Verify insurance coverage
  • Manage follow-up messages

Requirements

What you’ll need
  • Recent, hands-on experience using eClinicalWorks (eCW) in a US-based medical practice (mandatory)
  • Proven experience managing full-cycle referrals and insurance prior authorizations independently
  • Fully bilingual in English and Spanish with clear, professional spoken English
  • Direct experience working with US medical practices, ideally in Primary Care or Family Medicine
  • Willingness to expand responsibilities into phone management, patient scheduling, and front-desk reception duties
  • Solid understanding of medical terminology, insurance communication, and strict HIPAA guidelines
  • Experience using Weave VoIP phone systems (nice to have)
  • High-volume referral and prior authorization handling (nice to have)
  • Background in insurance benefits verification and front-desk patient reception (nice to have)

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Referral Preparation and SubmissionInsurance VerificationClinical Documentation ManagementPrior Authorization VerificationPatient Appointment SchedulingIntake and Registration ProcessingClaim Denial EscalationDeadline TrackingPatient Demographics UpdatingInsurance Communication
Soft Skills
Professional CommunicationOrganizational SkillsProblem-Solving
Tools & Technologies
Weave VoIP Phone System
Industry Keywords
HIPAA ComplianceUS Medical PracticesPrimary CareFamily MedicineInsurance Benefits Verification