Stefanini Brasil

Data Analyst

• Manage semantic models in Power BI Service and develop dashboards, reports, and analytical solutions using Power BI
• Model data and create metrics and KPIs focused on performance, governance, and usability
• Translate business needs into clear and efficient data visualization solutions
• Identify opportunities to apply automation and artificial intelligence to day-to-day activities
• Participate in and lead requirements-gathering, alignment, and results-presentation meetings
• Help define best practices for BI, visualization, documentation, and project organization
• Collaborate with multidisciplinary teams, clients, and other stakeholders
• Take ownership of the planning, execution, and delivery of data products
• Support the continuous improvement of solutions, considering quality, scalability, security, and user experience

Senior Data Analyst

Operations

• Plan, size, and coordinate technical and human resources to meet client demands for smaller-scale operations with lower technical complexity
• Ensure contracted service levels, client satisfaction, and the maintenance, expansion, and profitability of the contracts under management
• Engage with active clients to identify new business opportunities
• Define and assign activities to team members according to their technical profiles and operational demands
• Monitor and report on operational status and service quality, escalating to Managers when necessary
• Track operational problem-solving processes and provide feedback to users
• Participate in meetings to prioritize demands and assess service levels
• Prepare management reports with quality and service-level indicators
• Ensure achievement of contract operational SLA metrics
• Authorize emergency services within the scope of delegated authority
• Collaborate with other teams to identify technical issues and align corrective actions
• Plan and control working hours and schedules for operations teams
• Update operational status and management tools
• Periodically report operational status to Managers and clients
• Address current and future demands associated with contracts and operations
• Perform similar and/or related tasks

Operations Coordinator – III

Customer Success Manager

• Take ownership of day-to-day CRM operations, freeing up the architecture, integrations, and strategy teams
• Keep HubSpot portals healthy
• Deliver production-quality automations and reports
• Support global communications operations, including outbound activities, campaigns, lists, and data governance
• Create and maintain properties, pipelines, lifecycle stages, workflows, lists, and permissions across multiple portals
• Build and maintain funnel, activity, and revenue dashboards and reports
• Configure email templates, quotes, forms, and landing pages in line with each client’s or region’s visual identity
• Execute bulk imports and updates with duplicate validation, formatting, picklist mapping, and rollback procedures
• Cleanse and standardize data
• Monitor database health metrics
• Maintain the separation between the CRM, validation, and outreach tools
• Document data rules in a property dictionary
• Test and monitor integrations and middleware in production
• Triage, reproduce, isolate, and document synchronization errors, escalating them with a diagnosis
• Validate field mappings against actual API data before go-live
• Operate campaigns and sequences for sales teams across different regions, adapting language, time zones, and local rules
• Consolidate regional reporting and present relevant variances
• Produce quick-reference guides, training decks, and short videos for SDRs and sales representatives

CRM Analyst, Mid-Level

Data Engineer

• Build and enhance modern data platforms, scalable pipelines, and artificial intelligence solutions
• Design, develop, and maintain batch and streaming data pipelines
• Build and evolve data architectures in cloud environments
• Work with large volumes of data, ensuring scalability, performance, and quality
• Develop data ingestion, transformation, integration, and delivery processes
• Support Data Science, Machine Learning, and Artificial Intelligence projects
• Participate in defining architecture, governance, security, and observability standards
• Contribute to the modernization and migration of data platforms
• Collaborate with Engineering, Product, Data Science, and business teams
• Mentor junior professionals and contribute to the team’s technical growth
• Investigate performance, reliability, and quality issues in data environments

Senior Data Engineer

Financial Planning and Analysis

• Perform analysis, control, and monitoring of financial routines
• Ensure the accuracy of information and compliance with deadlines
• Support management in preparing analyses and reports and identifying improvement opportunities
• Perform bank reconciliations, statement reviews, and financial postings
• Manage accounts payable and accounts receivable
• Prepare, update, and analyze financial reports, income statements, and performance indicators
• Support the preparation and monitoring of cash flow, forecasts, and budgets
• Analyze expenses and revenue and identify variances from the plan
• Support accounting and financial closing processes
• Validate and review tax and financial documents
• Support internal and external audits
• Identify opportunities for cost optimization and improvements to financial processes
• Keep financial controls, files, and documents organized and up to date
• Support management in analyzing financial data for strategic decision-making
• Work collaboratively with Accounting, Tax, Procurement, and other related departments

Financial Analyst – Mid-Level

Support Engineer

• Handle and log user tickets through an ITSM tool
• Provide N1 support, performing initial diagnosis and resolving basic hardware and software incidents
• Guide users on the use of corporate systems and applications
• Track tickets through to resolution, escalating them to higher support levels when necessary
• Keep support records and documentation up to date
• Assist in creating and updating Knowledge Base articles
• Contribute to high-quality service, with a focus on user satisfaction

Junior Support Analyst

Solutions Engineer

• Design and define distributed, scalable, and resilient architectures
• Assess technical and business requirements and propose appropriate solutions
• Support the definition of architectural, technology, and integration standards
• Drive the evolution of monolithic applications toward microservices-based architectures
• Guide development teams on technical decisions and best practices
• Define asynchronous communication strategies using messaging and events
• Support the implementation of patterns such as CQRS, microservices, and event-driven architecture
• Ensure security, performance, observability, availability, and scalability
• Evaluate and recommend tools, frameworks, and components for the development ecosystem
• Contribute to solution documentation, architectural diagrams, and technical decisions
• Participate in technical analyses, proof-of-concept projects, and the resolution of complex problems
• Support the deployment and operation of solutions in containerized environments and platforms such as OpenShift
• Promote knowledge sharing and the adoption of architectural standards across teams

Solutions Architect, Level III

Software Engineer

• Develop, maintain, and enhance enterprise Java applications
• Perform technical analysis and implement new features
• Handle corrective, adaptive, and evolutionary maintenance of systems
• Participate in the analysis and resolution of production incidents and problems
• Develop integrations between systems and databases
• Prepare and maintain technical documentation for developed solutions
• Collaborate with analysts, architects, and other members of the development team
• Ensure code quality by following development standards and best practices

Mid-Level Developer Analyst

Systems Engineer

• Analyze data and develop Business Intelligence (BI) solutions
• Create interactive dashboards
• Transform complex data into strategic insights to support decision-making
• Develop data models
• Define KPIs
• Optimize sales performance
• Execute end-to-end BI projects, from data extraction and transformation (ETL) through delivery of strategic dashboards

Functional Systems Analyst, Oracle ERP/EPM

DevOps Engineer

• Administer and evolve mission-critical Kubernetes/OpenShift environments
• Implement and strengthen DevSecOps practices across the platform
• Automate infrastructure and operations processes
• Ensure the availability, performance, and security of environments
• Resolve complex incidents and perform troubleshooting
• Collaborate with multidisciplinary teams to drive continuous platform improvement
• Promote best practices in infrastructure, containers, observability, and security

Integration Architect – DevSecOps, OpenShift, Kubernetes

Attorney

• Serve as a senior attorney at a technology consulting and services company, interacting with business teams, executives, and strategic clients
• Structure, negotiate, and manage contracts for technology services and solutions, including software, digital transformation, outsourcing, cloud, cybersecurity, and Artificial Intelligence
• Draft, analyze, review, and negotiate domestic and international contracts
• Lead complex negotiations with clients, partners, suppliers, and third parties
• Provide legal advice to the Sales, Procurement, Finance, Human Resources, Operations, Information Security, Compliance, and other business teams
• Participate in strategic negotiation meetings with internal and external clients, representing the Legal team
• Identify, assess, and propose strategies to mitigate legal risks
• Prepare legal opinions and memoranda on contractual and regulatory matters and legal risks
• Negotiate clauses concerning liability, indemnification, warranties, SLAs, intellectual property, Brazil’s General Data Protection Law (LGPD), information security, confidentiality, termination, price adjustments, penalties, compliance, and anti-corruption
• Support new product, innovation, digital transformation, and Artificial Intelligence projects
• Contribute to the evolution of contract governance and processes
• Help prevent disputes and develop legal and business solutions
• Support document automation and the use of Artificial Intelligence in Legal operations

Senior Attorney – Contracts, Technology

Backend Engineer

• Develop and maintain Java applications and microservices using Spring Boot
• Work with legacy systems, including Struts, Servlets, JSP, and PrimeFaces
• Implement Docker containers and orchestration with Kubernetes
• Develop data streaming solutions using Kafka and Kafka Streams
• Ensure code quality by following best practices and conducting testing
• Collaborate with cross-functional QA, DevOps, and Product Owner teams
• Document processes and architectural decisions
• Monitor and troubleshoot issues in production environments
• Stay up to date with new technologies and industry trends

Senior Backend Developer

• Administer and support the Microsoft Endpoint Configuration Manager (MECM/SCCM) environment
• Manage devices through Microsoft Intune
• Administer and maintain Azure Virtual Desktop (AVD) environments
• Provide support for Linux and VMware environments, with a focus on VDI
• Develop and automate processes using Power Automate, Power Apps, and Visual Studio
• Identify, analyze, and resolve incidents, proposing continuous improvements to the environment

SCCM Support Analyst, Mid-Level

Analyst

• Analyze the activity queue in the Pega/BI system
• Schedule contracted activities with clients via email and telephone
• Follow the scheduling templates and procedures specific to each client
• Monitor schedules and confirm the completion of planned activities
• Keep records up to date and ensure the proper progress of requests
• Organize and plan activities
• Assist clients courteously, with a focus on quality delivery and a sense of urgency
• Manage priorities and deadlines

Junior Analyst

• Translate customer journey problems and challenges into actionable business insights
• Support the definition, tracking, and evolution of KPIs and performance metrics
• Instrument and measure digital journeys, ensuring data quality and reliability
• Conduct exploratory and diagnostic analyses to identify patterns, opportunities, and potential issues
• Develop and maintain executive and operational dashboards for monitoring key indicators
• Conduct studies on customer behavior, identifying trends and opportunities for improvement
• Turn analyses into practical recommendations for Product Managers (PMs) and leadership
• Support the structuring of digital metrics and the tracking of user events and journeys
• Partner with product, business, and technology teams, contributing to data-driven decision-making