Stripe

Operations

• Lead and develop a team of credit operations analysts while setting a strategic vision for scalable, high-quality operations
• Translate product strategies into operational capabilities and appropriate credit controls
• Partner with Credit Strategy, Product, Engineering, and Data Science to launch new programs and advance AI-enabled automation across Credit Operations
• Set team priorities, goals, work plans, and operating mechanisms aligned with Credit’s broader strategy
• Evolve systems, processes, and the operating model to improve decision quality, mitigate emerging risks, and scale efficiently
• Assess credit and operational impacts of new and existing Stripe products and prepare Credit Operations for launch and ongoing support
• Partner with Risk leadership and cross-functional stakeholders on risk mitigation, operational efficiency, and user experience investments
• Test and implement automation using AI-enabled tools with quality controls and change management
• Define and manage operating metrics and service-level agreements; use performance insights and root-cause analysis to drive improvements
• Oversee credit-related vendor performance and applicable quality and compliance standards
• Assess capability needs and partner on hiring, workforce planning, and development strategies
• Lead, motivate, coach, and provide feedback to the Credit Operations team

Credit Operations Manager

Recruitment

• Partner closely with Stripe’s engineering organization to build the foundation of the early-stage university program
• Manage the full-cycle recruiting process for new graduate and intern candidates across multiple roles and offices
• Develop relationships with university groups, including faculty and student organizations, to design school-specific strategies
• Plan and execute on-campus events focused on early engagement, education, and strategic branding
• Screen candidates and ensure the hiring process is consistent and inclusive
• Drive a positive candidate experience for every new graduate and intern candidate
• Build and iterate on the year-round internship program with teammates and cross-functional stakeholders
• Act as a resource to interns from hire through full-time conversion
• Share data-centric updates with internal stakeholders to support aligned decision-making and trusted partnerships
• Organize and lead campus events, drive a diverse candidate pipeline, manage branding, build internal stakeholder relationships, and manage the global internship program

University Recruiter

People Operations

• Own Global People Operations participation in recurring compliance audits, including SOX, HR security controls, and external audits
• Coordinate audit evidence gathering, manage timelines, and serve as the People Operations point of contact for audit teams across multiple concurrent cycles
• Recommend data-driven enhancements to HR processes and workflows
• Interpret data and formulate insights to drive continuous operational improvements and enhance the employee experience
• Track and execute recurring compliance filings; maintain filing calendars and monitor global regulatory changes
• Partner with cross-functional teams and Centers of Excellence, including Procurement, Employment Legal, and Employee Relations
• Maintain Workday HRIS accuracy and integrity through manual employee change transactions and bulk data uploads
• Create and update end-to-end Standard Operating Procedures documenting system interactions and cross-functional handoffs
• Manage compliance vendor relationships, including contract renewals, SLA oversight, and service transitions
• Navigate ambiguity, determine appropriate courses of action, and communicate systemic blockers clearly

People Operations Specialist, HR Compliance

Brand Designer

• Lead editorial and creative direction for Stripe’s external media partnerships, including advertising content, research-led collaborations, and original editorial programs
• Develop audience-native work rather than generic brand messaging
• Turn Stripe’s data analyses, economic insights, and customer stories into clear, surprising, useful, and memorable content
• Shape the editorial process by refining briefs, identifying strong ideas, directing creative development, and providing feedback on drafts and deliverables
• Direct and manage agencies, external creators, and editorial partners
• Write, edit, and improve content across blogs, newsletters, podcasts, advertising, social media, and other formats
• Generate concepts for creative programs, editorial franchises, and nontraditional formats
• Advise teams across Stripe and serve as a trusted thought partner on creative decisions
• Collaborate with Brand Marketing, Brand Design, Content Marketing, Portfolio PMM, Copywriting, and Customer Marketing
• Define and uphold quality standards for editorial and partnership work

Editorial Director, Brand & Creative Partnerships

• Investigate complex, high-risk, and gray-area user business cases, applying deep risk knowledge to make sound, non-binary judgments
• Navigate ambiguity confidently and develop custom, evidence-based solutions where standard frameworks do not fully apply
• Identify and escalate systemic trends across cases, proposing scalable solutions to cross-functional stakeholders
• Collaborate across Risk Operations, User Support, Risk Partnerships, Legal, Compliance, and Product to develop holistic risk mitigation strategies
• Engage directly with users in positive and sensitive conversations while balancing regulatory and financial partner requirements
• Communicate complex risk findings clearly to internal partners, financial partners, and Stripe leadership
• Contribute to the design and continuous improvement of SSO processes, decision frameworks, and tooling
• Build and maintain documentation, procedures, and playbooks to support team scalability and knowledge management
• Identify gaps in systems, policies, and strategies and recommend enhancements with stakeholders

Risk Operations Analyst – SSO

Marketing

• Own the strategy and execution of global, multi-channel horizontal campaigns that generate demand
• Develop cross-product thought leadership and amplify high-value content across paid media, content syndication, digital and in-person events, social media, and other channels
• Partner with product- and segment-aligned Integrated Marketing leads and regional marketing teams to ensure campaigns are cohesive and aligned with the end-to-end customer journey
• Bring together Product, Segment Marketing, Regional Marketing, Events, Sales Development, Sales, and Sales Operations partners to align priorities, execute integrated programs, and contribute to pipeline growth
• Drive programs from brief development and stakeholder alignment through execution, measurement, and optimization
• Evolve Stripe’s global online events strategy into a scalable, programmatic engine supporting products, segments, industries, and regions
• Manage and support a small team by providing priorities, coaching, and feedback while remaining involved in program strategy and execution
• Identify and test innovative ways to reach and engage Stripe’s audiences
• Collaborate with Integrated Marketing leads and regional demand generation teams on cross-product campaigns and Stripe’s global online events program

Integrated Marketing Lead – Cross Product

Client Partner

• Define and execute product partnership strategies and joint initiatives with Stripe’s most critical card network partners, including new offerings that benefit Stripe users.
• Identify, evaluate, and make the case for high-impact partnership opportunities using industry expertise, partner context, and cross-functional input.
• Develop commercial models, partnership approaches, and distribution plans for new product capabilities and go-to-market motions.
• Independently lead complex, high-impact negotiations with card network partners, including commercial agreements affecting Stripe’s payment acceptance costs and long-term strategic position.
• Create scalable deal structures and partnership frameworks across partners, products, or markets.
• Influence internal product and go-to-market teams and external partner stakeholders to develop solutions for Stripe, its users, and the payments landscape.
• Lead cross-functional workstreams across Product, Engineering, Legal, Finance, Risk, Compliance, and Treasury.
• Set direction, clarify trade-offs, and align stakeholders on resources and commitments needed for execution.
• Resolve complex stakeholder friction with minimal direction.
• Assess Stripe and partner readiness, surface risks and dependencies, and advocate for decisions needed to move work forward.
• Ensure sound day-to-day partnership operations and adherence to risk and compliance obligations.
• Represent Stripe at partner and industry events and build trusted relationships with senior partner stakeholders.

Partner Development Manager, Financial Partnership Capabilities

• Lead the Global Scale Partner Marketing strategy and team
• Directly manage a global scale marketing team of 6 and 15–20 contracted marketing coordinators through a dotted-line reporting relationship
• Define the scaled operating model and partner marketing investment model across to-, through-, and with-partner marketing functions
• Develop and lead strategy and execution for partner communications, Stripe-led events, Partner Advisory Board, online and field events, campaign content, partner program strategy, partner journeys, market development funds, and incentive design
• Build a new integrated partner marketing function and deliver a shared global service across multiple Global Partner Segments
• Develop and scale global and local partner marketing growth plans while innovating approaches to maximize ROI
• Generate demand, accelerate go-to-market pipeline, and strengthen partner relationships globally
• Lead partner value propositions, editorial calendars, omnichannel tactics, and governance processes
• Lead partner strategy for Stripe Sessions, Stripe Tour, tier-one industry events, and the Partner Advisory Board program
• Develop global online and regional event engines, capacity models, and event calendars
• Develop partner co-marketing materials aligned with Stripe’s campaign roadmap and partner usage data
• Develop partner journeys by partner type and tier across the lifecycle and lead branding and marketing of the Stripe Partner Ecosystem
• Develop, implement, and manage MDF and incentive programs and partner benefits programs
• Manage, coach, and develop partner marketers; build an inclusive, accountable culture and leadership capability
• Build senior stakeholder relationships and resolve cross-functional tradeoffs, resourcing gaps, and execution blockers
• Establish measurement and learning practices and share insights on customer acquisition, activation, and partner impact

Scale Partner Marketing Lead

Program Manager

• Lead high-priority, cross-functional initiatives improving how Stripe listens to, advocates for, and serves users
• Own strategic programs end to end from problem definition and strategy through planning, execution, launch, and measurement
• Diagnose complex or loosely defined problems and translate them into clear objectives, scope, decisions, and workplans
• Align stakeholders around shared outcomes, clarify roles and decision rights, manage dependencies and risks, and maintain momentum across teams
• Gather and synthesize qualitative and quantitative insights on user needs, frontline friction, and customer-experience opportunities
• Define program outcomes and leading indicators, build feedback loops, and use evidence to guide program decisions
• Produce recommendations, decision documents, and leadership updates
• Partner with Customer Success, Sales, Product, Support, Operations, Data, and other functions

Program Manager, Customer Advocacy – Programs

• Manage a broad portfolio of ecosystem partners through scalable programs, tiers, communications, and operating mechanisms
• Design, launch, and operate partner programs that provide value to partners and advance Stripe’s ecosystem and product priorities
• Create and maintain partner tiering, engagement models, program criteria, and lifecycle motions
• Drive adoption of Stripe primitives, product capabilities, and partner-facing initiatives; develop enablement plans and track KPIs
• Work with Partner Engineering to identify integration needs, technical or product friction, and improve the partner integration experience
• Work with Product Marketing on partner messaging, launches, education, and campaigns
• Partner with Product, Engineering, Go-to-Market, Operations, PE&O, RPS, and other stakeholders to translate insights into workstreams and resolve blockers
• Track partner health, program performance, commitments, and delivery milestones using quantitative and qualitative feedback
• Support templated deals, renewals, and other defined commercial workstreams; escalate material changes, risks, and blockers
• Develop ecosystem, partner, product, and market knowledge and share insights with internal stakeholders
• Build productive relationships across Stripe and with partners, communicate clearly, and align stakeholders around shared outcomes
• Contribute to an inclusive, high-performing team culture and apply Stripe’s operating principles

Partner Development Manager – Ecosystem Partnerships

• Develop and execute high-impact initiatives and strategies with new and existing AMER bank partners
• Work closely with Product to support Stripe’s Treasury, Issuing, Capital, and Crypto businesses
• Support product development, define and align partner requirements, lead partner relationships, and negotiate, sign, and manage global partnerships supporting Stripe’s MaaS product line
• Manage critical bank partner relationships and execute joint initiatives and new offerings
• Manage partner and deal processes through milestone definition, documented negotiation approaches, and alignment on mutually beneficial opportunities
• Craft partnership and product strategies and execute deals supporting Stripe’s strategy
• Coordinate with Risk, Compliance, Product, Engineering, and Treasury stakeholders on partner and product strategies
• Identify and educate partner champions about Stripe’s value proposition and build executive alignment
• Manage strategic planning, negotiation, and expansion activities with key partners
• Manage stakeholders with varying priorities and drive creative solutions toward shared goals
• Design and develop new money-movement models and extensions of Treasury, Issuing, Capital, and Crypto use cases
• Lead complex relationship-management activities by setting vision and running tight operational processes