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Sutter HealthPosted 10/20/2026full-timeSacramento • California • United StatesMid-LevelSenior💰 $80,184 - $120,286 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and operational management skills, ensuring high-quality patient care and effective team collaboration. Proficient in project planning and implementation, with a solid understanding of medical office workflows and regulatory compliance.
Highest-signal resume keywords
Leadership SkillsProject PlanningMedical Office WorkflowsRegulatory ComplianceInterpersonal Communication
About the role
Key responsibilities & impact- Supervises and oversees day-to-day operations, staffing, staff coverage, overall staff performance to goals, staff and patient safety, and services
- Ensures consistent delivery of high-value, quality care to all patient populations served
- Establishes work priorities and assists staff in resolving operational issues/problems
- Implements and enforces adherence to department, affiliate, operating unit, and/or system standards, policies and procedures, and applicable regulatory standards, laws and regulations
- Identifies and implements cost savings and best practices using Lean or other process improvement methods and concepts
- Collaborates with others to coordinate services, streamline and standardize workflows and procedures, and drive positive outcomes
- Travels as needed between Sacramento and Elk Grove locations
Requirements
What you’ll need- HS Diploma or General Education Diploma (GED)
- 5 years of recent relevant experience
- Knowledge of medical office workflows and processes
- Ability to establish and maintain cooperative working relationships with physicians and care providers
- Solid understanding of operations and workflows and how department’s process/workflow impacts other flows or departments
- Knowledge and understanding of applicable local, state, federal and other laws, regulations and requirements impacting department operations
- Leadership skills, including team building, and coaching/mentoring with the ability to motivate and engage others
- Demonstrated ability to identify and resolve technical and operational issues problems as guided by policies, procedures, or guidance from leadership
- Project planning, leading and implementation skills
- Ability to build and establish effective working partnership with employees, peers and/or leaders to achieve business objectives
- Demonstrates ability to handle confidential and sensitive issues
- Verbal and written communication and interpersonal skills
- Ability to handle difficult circumstances and make sound business decisions with little direction
- Demonstrates ability to work in a dynamic and fast-paced environment with changing business priorities
- Demonstrates organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service/achieving business results
- Demonstrates commitment to providing exceptional customer service and responding to customer needs/requests in a prompt, courteous manner
- Demonstrates ability to work/interact with a diverse population while respecting cultural and linguistic differences
- Ability to use essential software and applications associated with the role’s duties and responsibilities
- Knowledge of applicable local/state/federal laws in the field of expertise
Benefits
Comp & perks- Comprehensive benefits package
- Eligible positions include a comprehensive benefits package
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operations ManagementProcess ImprovementCost Savings IdentificationTechnical Issue ResolutionWorkflow Standardization
Soft Skills
Team BuildingCoaching/MentoringOrganizational SkillsTime ManagementCustomer Service
Tools & Technologies
Essential Software Applications
Certifications & Qualifications
HS DiplomaGeneral Education Diploma (GED)
Industry Keywords
Patient SafetyHealthcare RegulationsLean MethodologyDiverse Population InteractionConfidentiality