T-Mobile

Technician

• Provide technical support to resolve network performance issues and contribute to outage resolution efforts
• Manage smaller projects or project segments and deliver accurate status and progress updates
• Identify and recommend process improvements related to maintenance and repair activities
• Assist in developing job aids, scopes of work, and procedural documentation with senior technicians
• Complete required training to maintain current knowledge of systems, products, and organizational standards
• Perform other duties and projects assigned by business management
• Support sites in the city of San Francisco
• Maintain and improve network performance and reliability across radio access networks, backhaul, signaling, disaster recovery, data services, and location-based services

Field Technician

Graphics Designer

• Design web, social, marketing, and merchandising creative for mid-to-high complexity projects and quick-turn requests
• Follow team processes and guidelines for file naming, folder maintenance, and handoff
• Maintain tasks and agendas autonomously
• Perform print design work involving color mode, dielines, packaging files, and 4 color language
• Work on the Ultra and Mint brands
• Own projects from conception to completion
• Participate in brainstorming and creative exploration
• Present creative to team leads, business partners, and collaborators during creative reviews
• Communicate copy guidelines and reasoning behind creative decisions
• Coordinate with other subject areas to ensure design is on brand
• Support Senior Designers on high-priority and high-complexity projects, including revisions, icon creation, landing pages, email templates, and packaging files for handoff
• Collaborate with copywriters and fullbars team members on creative concepts and content strategy
• Contribute to fullbars design resources and tools, including style guides, onboarding manuals, and templates
• Mentor and assist with onboarding junior team members

Digital Designer

AI Engineer

• Design and implement retrieval-augmented generation (RAG) pipelines to ground AI responses in enterprise knowledge sources
• Develop AI models to enhance customer service automation capabilities with measurable improvements
• Apply prompt engineering and fine-tuning techniques to optimize AI system performance
• Create AI tools that support integration of AI-driven improvements into operational frameworks
• Collaborate with cross-functional teams to integrate AI systems effectively
• Design AI systems that improve interaction capabilities within complex service workflows
• Contribute to strategic AI initiatives advancing customer satisfaction and efficiency
• Configure GenAI platforms such as Claude, OpenAI, and Glean
• Establish pilot groups and manage controlled feature rollouts from test groups to enterprise-wide deployment
• Build systems that scan company agents, identify policy drift, excessive token use, and deprecated models, and deploy fixes at scale
• Own model evaluation harnesses, model cards, and ongoing model risk checks
• Perform other duties and projects as assigned by business management

• Cover sites in Elkhart east toward Angola and the surrounding area
• Provide technical support to resolve network performance issues
• Contribute to outage resolution efforts
• Manage smaller projects or project segments
• Deliver accurate status and progress updates
• Identify and recommend process improvements related to maintenance and repair activities
• Assist in developing job aids, scopes of work, and procedural documentation
• Complete required training to maintain current knowledge of systems, products, and organizational standards
• Perform other duties and projects as assigned by business management

Cloud Engineer

• Design and implement hub-spoke cloud network topologies across AWS, GCP and Azure
• Design, deploy, and operate AWS Direct Connect, GCP Interconnect, and Azure ExpressRoute circuits
• Configure and troubleshoot BGP routing policies across cloud-to-datacenter interconnects
• Design and maintain hybrid DNS architecture
• Configure and manage Azure, AWS, and GCP firewalls and troubleshoot issues
• Author and maintain Terraform modules and enforce IaC state management and peer-reviewed change processes
• Automate network operational tasks using Python and Boto3/Azure SDK
• Own SRE and on-call responsibilities for cloud network functions
• Drive post-incident root cause analysis and eliminate recurring manual remediations
• Collaborate asynchronously with distributed US, India, and datacenter network teams
• Supervise and mentor associate engineers
• Contribute to runbook development and knowledge documentation
• Perform other duties and projects as assigned

Senior Engineer, Cloud Network

Financial Planning and Analysis

• Develop and implement T-Mobile strategies to improve customer experience and drive subscriber and revenue growth
• Drive strategy and high-level business rationale, including market/product/brand fit, and own T-Mobile service and product roadmap
• Define target, value proposition, and reason-to-believe requirements
• Lead creation and prioritization of use cases to deliver on strategy
• Use data analytics and customer/business insights to articulate market opportunities and recommend a path forward to senior leadership
• Collaborate with product and go-to-market teams on product launches and revenue enhancements
• Lead multiple priorities in a fast-paced and changing environment
• Monitor business performance, track results, prepare contingencies, and develop plan iterations
• May lead or mentor less experienced peers
• Work with Market Intelligence, Product, Engineering, Marketing, Program Management, Operations, and external groups
• Lead discovery phases for new opportunities and present recommendations to senior leadership

Senior Commercial Marketing Manager – Offers Planning, Strategic Initiatives

Account Executive

• Generate and work leads through prospecting, cold calling, and networking under sales manager supervision
• Identify customer needs and demonstrate T-Mobile’s value using solution-based selling
• Recommend wireless solutions, including price plans, data services, handsets, and accessories
• Negotiate and close deals
• Develop skills in prospecting, call execution, and relationship management
• Participate in product training and sales meetings
• Create effective sales approaches, solutions, and proposals
• Utilize sales force automation, manage the sales funnel, and report on sales activities and forecasts
• Maintain and grow the customer base within an assigned geographic territory
• Acquire new accounts and achieve or surpass monthly sales targets for small and medium-sized businesses

Account Executive, SMB Sales

• Generate and work leads through prospecting, cold calling, and networking under sales manager supervision
• Identify customer needs and demonstrate T-Mobile’s value through solution-based selling
• Recommend wireless solutions, including price plans, data services, handsets, and accessories
• Negotiate and close deals
• Develop skills in prospecting, call execution, and relationship management with leadership
• Participate in product training and sales meetings
• Create effective sales approaches, solutions, and proposals
• Utilize sales force automation
• Manage the sales funnel and report on sales activities and forecasts
• Maintain and grow the customer base within a territory model
• Acquire new small-business accounts and achieve or surpass monthly sales targets

Account Executive, Business Sales

• Generate and work leads through prospecting, cold calling, and networking under sales manager supervision
• Identify customer needs and use solution-based selling to demonstrate T-Mobile’s value
• Recommend wireless solutions, including price plans, data services, handsets, and accessories
• Negotiate and close deals
• Develop skills in prospecting, call execution, and relationship management with leadership
• Participate in product training and sales meetings
• Create effective sales approaches, solutions, and proposals
• Utilize sales force automation
• Manage the sales funnel
• Report on sales activities and forecasts
• Maintain and grow the customer base within a territory model
• Acquire new small-business accounts and achieve or surpass monthly sales targets

• Generate and work leads through prospecting, cold calling, and networking under sales manager supervision
• Identify customer needs and use solution-based selling to demonstrate T-Mobile’s value
• Recommend wireless solutions, including price plans, data services, handsets, and accessories
• Negotiate and close deals
• Develop skills in prospecting, call execution, and relationship management with leadership
• Participate in product training and sales meetings
• Create effective sales approaches, solutions, and proposals
• Utilize sales force automation, manage the sales funnel, and report on sales activities and forecasts
• Maintain and grow the customer base within a territory model
• Acquire new accounts and achieve or surpass monthly sales targets for small and medium-sized businesses with 1–9 employees

Sales

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions
• Use digital tools to demonstrate network coverage, service plans, and product features
• Complete required training on retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and team initiatives
• Perform other duties and projects assigned by business management
• Support retail operations by engaging customers and facilitating their technology and service needs
• Build product knowledge and assist customers throughout their shopping journey

Mobile Associate – Retail Sales

Strategist

• Lead strategic projects to analyze business challenges and deliver actionable insights to internal stakeholders
• Develop financial and market models to support decision-making and evaluate growth opportunities
• Synthesize complex data into clear, concise presentations for executive audiences
• Identify and communicate market and competitor trends to inform organizational strategy
• Collaborate with cross-functional teams to align strategies and drive business initiatives
• Coordinate preparation activities for key organizational events such as earnings calls and board meetings
• Perform other duties and projects as assigned by business management

Senior Business Strategist

• Provide technical support to resolve network performance issues
• Contribute to outage resolution efforts
• Manage smaller projects or project segments
• Deliver accurate status and progress updates
• Identify and recommend process improvements related to maintenance and repair activities
• Assist in developing job aids, scopes of work, and procedural documentation with senior technicians
• Complete required training to maintain current knowledge of systems, products, and organizational standards
• Perform other duties and projects as assigned by business management
• Support network operations to maintain and improve network performance and reliability

• Generate and work leads in developed and underdeveloped territories through prospecting, cold calling, and networking under sales manager supervision
• Acquire new accounts with small businesses of 1–9 employees
• Sell products, services, and solutions to gain new business
• Analyze customer needs and use solution-based selling techniques
• Recommend wireless solutions, including price plans, data services, handsets, and accessories
• Negotiate and close deals
• Develop skills in prospecting, call execution, and relationship management
• Participate in product training and sales meetings
• Create effective sales approaches, solutions, and proposals
• Utilize sales force automation
• Manage the sales funnel
• Report on sales activities and forecasts
• Meet and exceed monthly sales quota objectives

Account Executive, Business Team Sales

• Acquire new small-business accounts with 1–9 employees
• Meet and exceed monthly sales quota objectives
• Prospect, cold-call, network, and generate leads and referrals
• Sell T-Mobile products, services, and solutions
• Analyze customer needs and use solution-based selling techniques
• Recommend wireless solutions, including price plans, data services, handsets, and accessories
• Negotiate and close deals
• Develop prospecting, call execution, and relationship-management skills with leadership
• Participate in product training and sales meetings
• Create sales approaches, solutions, and proposals
• Use sales-force automation
• Manage the sales funnel
• Report on sales activities and forecasts