T-Mobile

Account Executive

• Generate and work leads in developed and underdeveloped territories through prospecting, cold calling, and networking under sales manager supervision
• Acquire new small-business accounts with 1–9 employees
• Sell wireless products, services, and solutions, including price plans, data services, handsets, and accessories
• Analyze customer needs and use solution-based selling techniques
• Tailor customer recommendations and negotiate and close business
• Create effective sales approaches, solutions, and proposals
• Utilize sales force automation
• Manage the sales funnel
• Report on sales activities and forecasts
• Develop skills in prospecting, call execution, and relationship management
• Participate in product training and sales meetings

Account Executive, Business Team Sales

Technical Project Manager

• Lead project teams to deliver technical solutions meeting schedule and quality requirements across multiple functions
• Develop and maintain project schedules, monitor progress, and report status to partners and sponsors
• Identify and assess project risks and process, tool, and standard gaps; implement mitigation strategies and facilitate risk reviews
• Coordinate project and process documentation, approvals, and distribution to ensure compliance with company standards
• Facilitate project meetings and communication to keep teams informed and aligned on objectives
• Coordinate with national hubs, technology development, and procurement on deployment readiness alignment
• Develop and implement standards and workflows for projects and programs
• Close projects by archiving documentation, transferring deliverables, and translating takeaways into updated processes, business requirements, and recommended improvements
• Support FOA validation
• Drive training and adoption
• Perform other duties and projects assigned by business management

Senior Project Manager, Technical

Technician

• Provide technical support to resolve network performance issues and contribute to outage resolution
• Manage smaller projects or project segments and deliver accurate status and progress updates
• Identify and recommend maintenance and repair process improvements to senior staff and management
• Assist in developing job aids, scopes of work, and procedural documentation with senior technicians
• Complete required training to maintain current knowledge of systems, products, and organizational standards
• Maintain and improve network performance and reliability
• Support radio access networks, backhaul, signaling, disaster recovery, data services, and location-based services
• Perform other duties and projects assigned by business management
• Cover a wide area of sites in a rural market west to southwest of Oklahoma City

Field Technician

• Provide technical support to resolve network performance issues and contribute to outage resolution
• Manage smaller projects or project segments and deliver accurate status and progress updates
• Identify and recommend maintenance and repair process improvements to senior staff and management
• Assist in developing job aids, scopes of work, and procedural documentation with senior technicians
• Complete required training to maintain current knowledge of systems, products, and organizational standards
• Continuously develop skills through training and hands-on experience with existing and new systems and products
• Perform other duties and projects as assigned
• Support network operations in the Denver market, with a territory centered around Aurora, Colorado
• Apply technical knowledge to maintain and improve network performance and reliability
• Support radio access networks, backhaul, signaling, disaster recovery, data services, and location-based services

Strategy

• Own end-to-end product portfolio management to deliver value and maintain alignment with business objectives
• Maintain relationships with leadership and cross-functional teams to support portfolio coordination and communication
• Oversee portfolio delivery by partnering with managers to provide status updates and escalate resource and schedule risks
• Conduct regular reviews with senior leaders and stakeholders to drive decisions and provide updates on portfolio delivery and value realization
• Provide guidance on portfolio intake, documentation, prioritization, resource allocation, funding, and business realization processes
• Perform other duties and projects as assigned by business management

Principal Portfolio & Growth Strategy Manager

Analyst

• Support Operations organization's continuous improvement initiatives using diverse data sources, analytical methods, and business approaches
• Deliver actionable recommendations to executive sponsors
• Dissect and structure complex business problems, extract and analyze data, derive conclusions, and create presentations that inform business decisions
• Develop relationships with partners and review contractual agreements
• Define metrics and build dashboards to support partners
• Own the settlements process for partners in partnership with Finance
• Identify opportunities to improve customer experience and reduce cost to serve
• Initiate and lead cross-functional continuous improvement projects
• Create models and processes to measure and communicate improvement
• Query relational databases and analyze large datasets
• Perform data validation and cleansing
• Perform data mining, analysis, and modeling
• Develop presentations communicating complex analytical findings
• Provide ongoing operational support and reporting on contractual metrics
• Perform other duties and projects as assigned

Senior Analyst, Broadband Operational Insights

Marketing

• Support development and execution of integrated Broadband acquisition marketing plans
• Translate marketing strategy, audience insights, product positioning, and go-to-market priorities into campaign briefs, messaging inputs, timelines, launch plans, and executional guidance
• Ensure consumer-facing campaign outputs across paid, owned, earned, retail, and digital channels are cohesive, accurate, brand-aligned, and consistent
• Manage cross-functional campaign workstreams across creative, retail, digital, web, PR, and channel partners
• Ensure plans move from brief through launch on time with clear accountability
• Monitor campaign performance, market data, customer insights, and competitive activity
• Identify opportunities to improve message consistency, campaign effectiveness, audience engagement, and future planning
• Perform other duties and projects as assigned by business management

Broadband Integrated Marketing Manager

• Generate and work leads in developed and underdeveloped territories through prospecting, cold calling, and networking under sales manager supervision
• Acquire new small-business accounts with 1–9 employees
• Sell wireless products, services, and solutions, including price plans, data services, handsets, and accessories
• Analyze customer needs and use solution-based selling to recommend tailored solutions
• Negotiate and close deals
• Create effective sales approaches, solutions, and proposals
• Develop prospecting, call execution, and relationship management skills
• Participate in product training and sales meetings
• Utilize sales force automation
• Manage the sales funnel
• Report on sales activities and forecasts
• Meet and exceed monthly sales quota objectives

• Generate and work leads in developed and underdeveloped territories through prospecting, cold calling, and networking under sales manager supervision
• Sell wireless solutions, including price plans, data services, handsets, and accessories, to demonstrate T-Mobile’s value
• Acquire new accounts among small and medium-sized businesses with 1–299 employees
• Analyze customer needs and apply solution-based selling techniques
• Tailor customer recommendations, negotiate, and close business
• Meet and exceed monthly sales quota objectives
• Develop skills in prospecting, call execution, and relationship management with leadership
• Participate in product training and sales meetings
• Create effective sales approaches, solutions, and proposals
• Apply sales force automation, manage the sales funnel, and report on sales activities and forecasts

Account Executive, SMB Team Sales

Manager

• Develop compensation total rewards strategy for each deal, including harmonization approach, retention/acceleration frameworks, equity treatment, and one-time payouts
• Lead pre-close diligence on compensation programs, including pay philosophy, survey positioning, equity plans, change-in-control clauses, deferred compensation, and retention risks
• Create decision frameworks and playbooks for base pay, incentive plans, and equity across deal types
• Maintain M&A compensation standards templates
• Own executive and leadership compensation recommendations for deal approvals and integration committees
• Present options and tradeoffs to senior HR, Finance, and Legal stakeholders
• Partner with the Integration PMO to set timelines, dependencies, and critical-path items for compensation deliverables
• Advise operational compensation teams completing conversion, payroll, and Workday systems tasks
• Mentor operational teams and help safeguard critical talent retention during transitions

Senior M&A Compensation Manager

• Lead and develop retail team members to achieve sales targets and deliver customer service excellence
• Coach and train staff on product knowledge, customer interaction, and store procedures
• Manage store operations, including visual merchandising, plan-o-gram compliance, and store environment standards
• Monitor and control store expenses, discounting, and credits
• Oversee customer wait times and coordinate the team to meet customer needs
• Stay current on products, services, and leadership practices as an expert resource for the team
• Perform other duties and projects as assigned by business management

Retail Associate Manager

Sales

• Proactively engage a broad range of customers in a high-traffic retail environment
• Use digital tools and communicate effectively with customers
• Educate customers and showcase T-Mobile warehouse/club member benefits
• Complete training on the store-in-store experience, products, processes, systems, and reference resources
• Continuously learn and improve skills
• Practice skills, share knowledge, and perform store operations
• Provide friendly, personalized customer service and build rapport, trust, and loyalty
• Attract potential customers to drive sales activity
• Follow up with customers
• Collect referrals
• Handle Be Back processes
• Form relationships with new and existing customers
• Promote T-Mobile products and solutions inside a warehouse/club kiosk setting
• After completing training, promote to the Mobile Expert role and become eligible for incentive compensation

Mobile Associate, Retail Sales

Product Manager

• Lead a team focused on evolving end-to-end in-store and Care experiences
• Guide digital product development from conception to launch
• Collaborate with Engineers, Designers, Researchers, Marketers, and Business teams
• Develop strategy, plans, and outcomes across T-Mobile postpaid and prepaid journeys, including Metro by T-Mobile
• Align product strategy with business goals across both brands
• Drive cross-functional alignment to assess and evolve digital selling experiences
• Prioritize features and improvements based on brand-specific customer needs and opportunities
• Evaluate wireless, digital, assisted, and competitive trends and inform roadmap innovation
• Manage the lifecycle of multiple products supporting both brands
• Oversee product vision, business cases, and roadmap execution across acquisition, upgrade, and cross-sell journeys
• Develop and drive change-management strategies and align team goals with corporate and brand priorities
• Coach and provide execution guidance to the Product Management team
• Drive accountability with T-Mobile and vendor partners for performance, funding, and service levels
• Facilitate cross-brand budget alignment, collaboration, efficiency, and cost management
• Hire and develop a high-performing team of Product Managers

Senior Manager, Care/Retail Product Management

Associate

• Represent T-Mobile inside a warehouse/club kiosk setting
• Proactively engage a broad range of customers in a high-traffic retail environment
• Use digital tools to communicate effectively and educate customers
• Showcase the value of T-Mobile’s warehouse/club member benefits
• Complete training on the store-in-store experience, products, processes, systems, and reference resources
• Practice skills, share knowledge, and perform store operations
• Provide friendly, personalized customer service and build rapport, trust, and loyalty
• Attract potential customers to drive sales activity
• Follow up with customers
• Collect referrals
• Handle Be Back processes
• Build relationships with new and existing customers
• Help customers stay connected by educating, demonstrating, and recommending solutions

Mobile Associate, Store-in-Store

• Proactively engage with a broad range of customers in a high-traffic retail environment
• Use digital tools and communicate effectively with customers
• Educate customers and showcase the value of T-Mobile warehouse/club member benefits
• Complete training on the store-in-store experience, products, processes, systems, and reference resources
• Practice skills, share knowledge, and perform store operations
• Provide excellent, friendly, and engaging customer experiences
• Attract potential customers to drive sales activity
• Follow up with customers, collect referrals, handle Be Back processes, and build relationships with new and existing customers