Sales Operations Executive – Retail
TD SYNNEX
Posted: 10/21/2026
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Posted: 9/17/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in managing sales orders and internal sales processes while efficiently handling customer queries. Possesses strong knowledge of the IT market and relevant e-business systems to support commercial operations.
Highest-signal resume keywords
Sales Order ManagementCustomer Query ResolutionSAP R/3 KnowledgeMicrosoft Excel ProficiencyE-Business Systems Knowledge
About the role
Key responsibilities & impact- Support the inside sales function by processing and managing sales orders and other internal sales processes.
- Record orders daily, including the electronic processing of requests.
- Support all aspects of commercial operations, contributing to the achievement of team and company objectives.
- Manage and prioritise your own workload to meet agreed deadlines and SLAs.
- Handle customer queries efficiently and professionally, ensuring prompt resolution.
- Escalate incidents or issues to the Sales Operations Team Lead in a timely manner.
- Within the Advanced Solutions area, record customer orders without carrying out quotation activities.
Requirements
What you’ll need- Knowledge of the IT market, ideally including an understanding of how the distribution channel operates.
- Knowledge of TD SYNNEX's main competitors.
- Knowledge of SAP R/3 and Business Warehouse (preferred).
- Knowledge of e-business systems.
- Proficiency in Microsoft Word, Excel and Outlook.
Benefits
Comp & perks- Hybrid working model (3 days in the office and 2 days working remotely).
- Elective Benefits: Our programmes are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programmes in leadership and professional development, as well as many on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical and mental well-being through seminars, events and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: Inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Onboarding programme with opportunities to network with new colleagues within your first 30 days.
- Internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and environmental and social initiatives.
- The best coffee! ☕️
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Order ProcessingOrder RecordingData ManagementDeadline ManagementSLA Compliance
Soft Skills
Professional CommunicationWorkload PrioritizationProblem-Solving
Tools & Technologies
SAP R/3Business WarehouseMicrosoft WordMicrosoft ExcelMicrosoft Outlook
Industry Keywords
IT Market KnowledgeDistribution Channel UnderstandingCompetitor Awareness