Data Scientist

• Provide technical leadership across the overall Analytics function, potentially with an enterprise mandate
• Support US FCRM (Financial Crimes Risk Management) and TD’s Data Governance Process
• Provide strategic and day-to-day direction for complex AML Data Governance program activities
• Provide operational support and address or escalate related issues
• Oversee timely execution of periodic and event-driven reviews for regulatory alignment
• Work independently on analysis, design, and support of technical data management solutions
• Manage and prioritize multiple projects and longer-range functional planning
• Work with business owners to identify opportunities and serve as a data science ambassador
• Translate business problems into viable data science solutions
• Extract and prepare data, apply statistics and advanced analytics, and derive insights from big data
• Visualize data insights and communicate results to technical and non-technical stakeholders
• Collaborate with analysts, software engineers, data engineers, and application developers on scalable data science solutions
• Provide analytical thought leadership and educate the organization on hypothesis testing and statistical validation
• Improve business processes and implement continuous improvement activities
• Participate in cross-functional and enterprise initiatives as a subject matter expert
• Identify risks, provide guidance, and implement action or remediation plans
• Monitor service, productivity, efficiency, and performance improvements
• Manage relationships with business lines, corporate functions, control functions, and stakeholders
• Monitor emerging issues, trends, and regulatory requirements
• Maintain risk management and control processes aligned with risk appetite
• Participate in knowledge transfer, mentoring, cross-training, and team development
• Keep stakeholders informed about project status and relevant day-to-day information
• Build productive relationships with internal and external business partners
• Act as a brand ambassador for TD and the business area

Data Scientist III

Financial Planning and Analysis

• Empower mass affluent clients through holistic financial planning and advice
• Build a client portfolio from the ground up
• Partner with clients to understand life and financial objectives
• Conduct in-depth financial reviews
• Foster long-term client relationships through ongoing support and guidance
• Analyze results using data-driven insights
• Develop recommendations and evaluate financial programs, policies, and practices
• Collaborate with the team to achieve shared objectives and enhance client experience
• Monitor productivity and service delivery
• Identify efficiency opportunities and champion continuous improvement initiatives
• Stay informed on industry best practices and emerging trends
• Mentor and guide colleagues
• Uphold risk management and control aligned with the organization’s risk appetite
• Contribute to a positive, service-oriented workplace

Financial Planner

Business Operations

• Perform clerical and administrative functions supporting department activities
• Answer phones, direct calls, take messages, and respond to routine inquiries
• Open, sort, and distribute mail
• Set up files, maintain records, and perform data entry
• Process and record routine items
• Compile and collate reports and documents
• Manage correspondence, memos, lists, and agendas
• Maintain supply inventories and order office supplies
• Manage office facilities and premises day to day
• Gather information and resolve discrepancies
• Provide information to internal and/or external partners
• Prioritize workload to meet SLA requirements for service and productivity
• Apply operating policies and procedures
• Support timely and accurate completion of business processes
• Escalate non-standard or high-risk activities
• Participate in process improvement opportunities
• Perform due diligence to support transaction and activity accuracy
• Participate as a team member and contribute to a positive work environment
• Develop knowledge in the assigned area and participate in cross-training
• Keep others informed about day-to-day activities
• Act as a brand champion for the business area and TD Bank
• Complete day-to-day, weekly, and monthly routine processes with limited supervision
• Report generally to a Team Manager

Business Operations Support Representative III

Operations

• Create and maintain a central repository of current SOPs, workflows, and job aids
• Support control testing coordination, validation, and effectiveness tracking
• Facilitate periodic SOP and procedure reviews with subject matter experts
• Liaise with internal and external auditors for information requests and evidence collection
• Support internal audit preparation and remediation planning for payment-related findings
• Maintain trackers for audit requests, issues, and remediation plans
• Support closure of findings and post-audit lessons learned
• Recommend improvements based on audit themes and process reviews
• Identify, assess, and document operational risks in wire payment workflows
• Coordinate Risk and Control Self-Assessments (RCSA)
• Track issues, exceptions, and risk mitigation plans across operations
• Identify trends and thematic control weaknesses
• Contribute to control design and enhancement
• Develop dashboards and scorecards for audit, risk, and control status
• Support executive reports and governance committee materials
• Contribute to KPIs and KRIs across operational areas
• Collaborate with compliance teams on global regulations and local jurisdictional laws
• Assist with screening, monitoring, and reporting tools
• Partner with project managers, developers, and QA on SWIFT infrastructure upgrades and operational improvements
• Support ISO 20022 migration and payment modernization initiatives
• Liaise among business users, compliance officers, technology partners, and risk managers
• Prepare business cases, impact assessments, and risk narratives for change management governance

Senior TDS Operations Analyst

Full-stack Engineer

• Provide deep technical leadership, domain specialization, and expertise
• Set direction for developing and implementing solutions addressing emerging business needs and strategies
• Advance overall design architecture and technology capabilities in accordance with industry developments
• Influence senior leaders and provide guidance and governance to technology groups and business areas
• Work autonomously on high-profile, complex, and/or high-risk technology initiatives
• Provide technical leadership, consulting, and direction to larger engineering teams
• Participate in and deliver large technology engineering programs
• Implement machine learning and GenAI solutions
• Present to senior leaders, executives, and CXOs
• Perform occasional domestic travel

Senior Engineer

• Support the Senior Manager overseeing Regulatory Reporting in coordinating the end-to-end regulatory reporting compilation process
• Prepare, review, and submit annual and quarterly regulatory returns to the regulator
• Ensure accuracy, consistency, and compliance with regulatory guidelines
• Reconcile returns to the GL and source; flag, investigate, and resolve variances
• Identify and explain quarter-over-quarter and year-over-year variances
• Work with stakeholders to gather inputs and coordinate certifications
• Support internal audit by providing required information and remediation support for audit findings
• Identify process improvement opportunities and support implementation
• Support the Senior Manager Finance on ad-hoc business requests impacting regulatory reporting
• Provide accounting advice considering business, accounting, reporting, systems, processes, and control impacts

Finance Manager

QA Engineer

• Oversee operations of several functions or processes within the assigned team/unit
• Build a new, business-owned transactional Quality Assurance function from the ground up within USCC
• Perform transactional QA and quality testing, with some call monitoring
• Represent Shared Services in leveraging organizational capabilities for business-line strategic priorities
• Develop strategies enhancing integrated customer and employee experiences across contact centers
• Understand operational impacts of Digital changes and manage the evolution of the omnichannel experience
• Work with business partners to meet needs, negotiate requirements, and facilitate service delivery
• Act as SME or sponsor for key projects
• Provide insights from best practices and programs implemented in other phone-channel businesses
• Support project intake and identify and execute strategies to optimize operational efficiency
• Connect business and operational strategies across businesses, product partners, and support groups
• Develop strategic recommendations for short-, medium-, and long-term opportunities
• Build relationships with Contact Center leadership to identify opportunities enhancing customer experience, employee experience, and shareholder value
• Recommend, plan, and support cost-effective solutions improving CEI, sales revenue, customer commitment time, calls per hour, and average handle time
• Lead strategic initiatives for the North American Phone Channel
• Identify strategic opportunities and tactics that enhance business performance
• Collaborate with Operations, Process Improvement, Initiative Support, Compliance, Finance, and PMO partners
• Manage interdependencies among multiple project activities across implementation phases

Ops Manager II, Quality Assurance

• Perform specialized operational tasks supporting one or more US Wealth Management lines of business
• Perform basic administrative support tasks while maintaining quality in reporting and responding to internal and external clients
• Perform basic processing
• Confirm and enter transactions into systems according to established policies and procedures
• Resolve transaction problems by communicating with client-facing advisors, clients, and third-party advisors
• Prepare detailed information and reports on transactions and accounts under oversight
• Provide direction and answer basic questions
• Adhere to established quality standards
• Support Trackers, phones, and email to advise and assist client-facing CSAs
• Review basic reconciliation breaks

Wealth Operations Specialist I

Head of Department

• Establish the overall vision for a Product Family and multiple functional product groups
• Set strategic vision, create and maintain product roadmaps, manage issue escalations, create business cases, and track financials
• Establish, refresh, and measure Objectives and Key Results
• Provide leadership support to Product Owners and align multiple product backlogs
• Lead people management, including hiring, goal setting, staff development, performance management, compensation decisions, and disciplinary actions
• Oversee the largest and most complex Product Family and Product Groups
• Coach and mentor practitioners, business leaders, and executives
• Lead strategic discussions and provide thought leadership to executive audiences
• Set operational team direction and collaborate on common goals
• Lead product strategy, journey vision, roadmap, backlog prioritization, and delivery goals
• Analyze industry capabilities and establish customer and journey strategy
• Participate in scrum or Kanban events and improve product value and delivery efficiency
• Track customer feedback and benefits metrics and pivot strategy as needed
• Lead business development activities and manage stakeholder relationships
• Manage dependencies and alignment with delivery teams
• Develop business plans, manage budgets and expenditures, and maximize efficiency
• Monitor program progress, risk, finances, platform performance, and business results
• Identify business opportunities and recommend enhancements or modifications
• Maintain risk management and regulatory compliance practices
• Lead, develop, and direct cross-functional delivery teams
• Recruit Product Owners and foster a diverse, high-performing team
• Manage occasional domestic travel and day-to-day team leadership

Head of Mobile and Agentic Banking Transformation

• Ensure delivery of high-quality technology solutions through manual testing and quality assurance practices
• Partner with Product Managers, Product Owners, Developers, and stakeholders to validate requirements, refine user stories, define acceptance criteria, and confirm functional, integration, and business expectations
• Lead testing efforts for medium- to large-scale initiatives
• Develop test strategies and design, execute, and document detailed test scenarios
• Maintain traceability between requirements and testing outcomes
• Identify risks, document and manage defects, and provide quality reporting
• Mentor Quality Engineers and promote continuous improvement and quality standards
• Deliver test strategy, planning, test design/development, automation, and execution
• Integrate quality practices into continuous delivery processes
• Provide test development and automation support throughout development and design
• Determine testing impacts across multiple delivery teams
• Identify and mitigate risks and validate business outcomes
• Build optimized test approaches and tooling strategies
• Leverage virtual assets for incomplete or unavailable code, services, and databases
• Implement test tools, processes, resources, frameworks, and automation for functional and non-functional testing
• Integrate automated tests into CI/CD/CT pipelines
• Identify reusable test assets and testing efficiencies
• Lead cross-functional collaboration to assess user stories, acceptance criteria, and Definition of Done/Ready
• Coach and mentor others on BDD/TDD principles
• Support test architecture and troubleshoot automation frameworks across delivery teams
• Ensure source-code quality and contribute to built-in quality during design and development
• Conduct test asset reviews for quality, standards compliance, reusability, and maintainability
• Analyze quality data, recommend improvements, and implement remediation plans
• Manage risks, governance issues, regulatory requirements, and stakeholder relationships
• Share quality engineering knowledge, support team development, and keep current with emerging trends

Quality Engineer III

Compliance

• Strategically plan and oversee validations of compliance-risk issues identified by first and second lines
• Provide subject matter expertise on Compliance controls/processes and testing and validation execution
• Manage the inventory of issue validations
• Oversee and develop teams of specialists and/or managers conducting independent Compliance testing
• Provide guidance, leadership, coaching, and development to achieve operational and professional development objectives
• Hire talent, set goals, develop staff, manage performance and compensation decisions, promote teamwork, and handle disciplinary actions
• Ensure timely execution of the Compliance testing plan
• Communicate Compliance testing results to senior and executive management
• Identify emerging trends, operational efficiencies, and opportunities through testing engagements
• Clarify priorities and goals for the Compliance testing program
• Manage and prioritize multiple reviews and projects
• Lead resolution of complex project and program issues
• Manage Compliance Testing engagements and validation of action plans
• Conduct analytical research and analysis
• Develop, implement, track, and report Compliance testing schedules
• Provide strategic direction for the Compliance Testing Program, procedures, and processes
• Advise management, business units, and teams on Compliance issues
• Report emerging trends, risks, and opportunities and recommend actions to senior management
• Support key partner relationships and align accountabilities
• Develop business plans and optimize resources
• Plan and execute strategic activities, communicate results, and adjust tactics
• Identify and implement continuous improvement opportunities
• Support action/remediation plans resulting from audits or regulator reviews
• Maintain a culture of risk management and control
• Recruit, coach, develop, and manage a diverse, high-performing team
• Act as a brand ambassador for the business area and bank

Senior Manager, Compliance Validations

Machine Learning Engineer

• Lead end-to-end development and deployment of advanced AI/ML solutions for model validation and operational domains
• Design and implement production-grade machine learning systems using statistical modeling, deep learning, Generative AI, NLP, graph analytics, and Agentic AI frameworks
• Develop LLM-powered applications, AI copilots, agentic workflows, RAG solutions, multi-agent orchestration frameworks, intelligent decision support systems, and human-in-the-loop AI solutions
• Develop scalable data science and AI pipelines using Python, Databricks, Azure, PySpark, MLflow, vector databases, orchestration frameworks, and modern AI tooling
• Partner with business leaders, fraud strategy, engineering, MLOps, governance, and enterprise AI teams
• Translate ambiguous business problems into analytical frameworks, technical solutions, and actionable insights
• Lead technical architecture discussions and contribute to AI platform strategy, solution design, and enterprise AI standards
• Communicate analytical concepts and AI solution designs to executives, stakeholders, and governance partners
• Ensure model governance, explainability, monitoring, and responsible AI practices throughout the AI/ML lifecycle
• Mentor and guide junior scientists
• Monitor emerging industry trends, academic research, and AI technologies
• Deliver insights, lead iterative learning cycles, and create analytic solutions that become core deliverables
• Design and deliver enterprise analytic solutions and develop business insights from broad data sources
• Conduct research, analysis, presentations, risk assessments, remediation planning, and continuous process improvements
• Manage relationships across business lines and control functions while maintaining regulatory alignment
• Participate as a team member, share knowledge, support team development, and act as a bank brand ambassador

Applied Machine Learning Scientist II – AI/ML, Model Validation, GenAI, Agentic AI

Financial Crime

• Support the development and enhancement of insider fraud detection strategies through advanced analytics, business intelligence, and fraud risk identification
• Analyze large, complex datasets to identify suspicious employee activity, fraud trends, and emerging insider risks
• Support the development and optimization of fraud detection scenarios through data-driven analysis
• Conduct trend, behavioral, and risk-based analyses to identify potential indicators of insider misconduct
• Perform root cause analysis on fraud events and detection gaps
• Recommend enhancements to monitoring and detection strategies
• Develop and maintain dashboards, scorecards, and reporting solutions measuring fraud risk exposure and detection effectiveness
• Translate complex analytical findings into business insights for senior leadership and operational partners
• Produce recurring and ad hoc reporting on fraud trends, detection performance, and key risk indicators
• Monitor and evaluate detection rule performance, false positive rates, and alert volumes
• Develop advanced SQL queries to extract, transform, and analyze data from multiple enterprise data sources
• Use Python to automate analytics processes, perform statistical analyses, and develop scalable monitoring solutions
• Support data validation, quality assurance, and analytical model development
• Create repeatable processes and automated reporting solutions to improve operational efficiency
• Collaborate with Fraud Strategy, Investigations, Compliance, Risk Management, Technology, and Data Engineering teams
• Gather business requirements and translate them into analytical solutions
• Present findings, recommendations, and key insights to stakeholders at various organizational levels
• Support strategic fraud initiatives and ongoing enhancement activities

Business Insights Specialist – Insider Fraud Detection, Analytics

Security Engineer

• Update the risk and control assessments tracker regularly
• Prepare weekly, monthly, and quarterly risk and operational reporting focused on IAM control testing status and findings
• Conduct IAM risk and control assessments
• Evaluate control procedure appropriateness, design effectiveness, and operating effectiveness across identity lifecycle, access management, privileged access, authentication, and related controls
• Guide partners on IAM controls, technology controls, information security programs, policies, and standards
• Lead or contribute to risk and control design assessments for assigned enterprise assets
• Contribute to the development and oversight of a global security management strategy and framework focused on identity and access governance
• Ensure technology, processes, and governance monitor, detect, prevent, and respond to current and emerging IAM, technology, and security threats
• Develop ongoing technology and IAM risk reporting, monitor trends, and provide assurance that control-effectiveness metrics are met
• Adhere to IAM policies, technology control standards, and regulatory guidelines
• Review internal processes and activities and identify opportunities to improve IAM practices and governance
• Advise, oversee, monitor, and enforce enterprise frameworks and methodologies related to technology controls, IAM, and information security
• Influence behavior to reduce risk and strengthen technology risk management culture
• Participate in complex, comprehensive, or large projects and initiatives
• Act as a lead expert resource in technology controls, information security, and risk for project teams, the business, and outside vendors

Information Security Specialist, Risk Controls & Governance

• Manage a team of testing/QA professionals and multiple testing teams
• Create a scalable automation framework for a mainframe third-party application
• Create an automation strategy covering current state, gaps, improvements, metrics, and objectives
• Apply established best practices and suggest modifications for the CCUL Testing teams’ environment and processes
• Identify and establish an automation environment to improve time utilization and efficiency
• Work with Test Managers to identify target tests, including regression, functional, and cross-business testing
• Analyze requirements independently, identify testing gaps, uncover risks, raise concerns, and propose quality improvements
• Orchestrate resolutions, plans, and strategies for operational advancement
• Contribute to testing methods and tool-selection direction
• Coordinate and prioritize multiple testing initiatives and optimize test activities across projects
• Manage development and implementation of new testing strategies and directives
• Manage project financial reporting and operational disciplines