TRIMEDX

Full-stack Engineer

• Develops and may lead application development and underlying frameworks
• Collaborates on and may lead application designs
• Leads, implements, tests, and delivers new features for multiple platforms
• Coordinates with QA to initiate and complete testing
• Designs framework and software standards and recommends system/software improvements
• Evaluates and improves application development processes
• Plans upgrades, migrations, optimizations, and new implementations
• Identifies and resolves efficiency issues
• Writes and reviews scripts, templates, interfaces, utility applications, test plans, and documentation
• Develops, tests, troubleshoots, and documents new and enhanced systems
• Provides Level 3 support and troubleshoots systems problems
• Recommends capacity planning, recovery, and security standards and best practices
• Oversees others' work to ensure code quality
• Communicates status, issues, and decisions to management and technology leadership
• Leads partner meetings to gain alignment
• Provides guidance to less experienced team members
• Creates and delivers presentations and communications to peers
• Performs all other duties as assigned

Senior Software Engineer

Strategy

• Serve as a client resource for delivery of the Clinical Asset Management service
• Use TRIMEDX’s Clinical Asset Informatics toolset to evaluate asset composition, inventory trends, and asset performance
• Identify OpEx savings, CapEx avoidance, and cash recovery opportunities and projects
• Present actionable insights and influence behavior and process improvements through verbal and written communication
• Develop partnerships with clients using a consultative approach
• Present ideas to customers with clarity and impact
• Work with Mobile Medical Equipment Teams, Centurion Service Group, and Clinical Engineering Teams to frame the solution’s client value proposition and key performance indicators
• Identify and lead projects that save clients money, including deferring purchases, validating purchase requests, retiring unneeded assets, reallocating assets, monetizing asset ROI, and reducing unneeded rentals
• Track and report financial and operational benefits from completed initiatives
• Establish the TRIMEDX toolset as the single source of truth for clinical asset inventory and performance data
• Develop high-touch, high-trust relationships with client leaders
• Facilitate organizational communications about clinical asset lifecycle issues
• Connect stakeholders to raise awareness, troubleshoot, and resolve issues
• Identify trends in escalated issues or recurring problems and develop improved cross-functional processes
• Anticipate future needs and opportunities and facilitate complex solutions
• Provide analytics and project management support for client initiatives

Strategic Advisor – Healthcare

Engineer

• Diagnose and restore high-end imaging systems, including MRI, CT, and other critical hospital equipment
• Direct vendors and guide teams
• Align with physicists and regulations to ensure scans are safe and accurate
• Mentor others and shape imaging support practices across the site
• Collaborate with clinicians and earn their trust
• Maintain high standards for documentation, processes, and technical rigor

Imaging Engineer III

Technician

• Install, inspect, troubleshoot, repair, calibrate, and verify performance of highly complex biomedical and medical imaging equipment
• Carry out performance verification inspections, scheduled maintenance, electrical safety inspections, and operation verification procedures
• Inform supervisors about repair status, scheduled inspections, unusual equipment situations, and customer concerns
• Direct and document subcontractor, vendor, and outside service technician activities
• Maintain clinical engineering expertise through ongoing training and education
• Lead or assist with Service Operations Special Projects, including travel to sites and information or data collection and analysis
• Respond to biomedical and medical imaging equipment service calls and requests
• Triage service repair needs and communicate status internally and externally
• Maintain equipment database accuracy and integrity, including inventory, PV schedules, nomenclature, and service history
• Adhere to the Medical Equipment Management Plan and applicable regulatory requirements
• Ensure service and documentation are complete, timely, and accurate
• Work with Medical Physicists on radiation outputs for regulatory compliance and patient safety
• Build and maintain customer relationships
• Discuss equipment status and functionality with clinicians
• Serve as a TriMedx ambassador and uphold organizational values
• Inspect inventory status and maintain common-failure-parts inventory
• Verify security analysis for new customer equipment
• Perform incoming inspections for medical devices, including trial, evaluation, rental, loaner, and assigned equipment
• Make inventory recommendations
• Perform all other assigned duties

Biomedical Imaging Technician

• Serve as a client resource facilitating delivery of the Clinical Asset Management service
• Use TRIMEDX's proprietary Clinical Asset Informatics toolset to evaluate asset composition, inventory trends, and asset performance
• Identify OpEx savings, CapEx avoidance, and cash recovery opportunities and projects
• Present actionable insights and drive behavior and process improvements through verbal and written communication
• Develop partnerships with clients using a consultative approach
• Present ideas to customers to create understanding and impact
• Work with Mobile Medical Equipment Teams, Centurion Service Group, and Clinical Engineering Teams to frame the overall client value proposition and KPIs
• Identify and lead projects that save clients money, including deferring purchases, validating purchase requests, retiring unneeded assets, reallocating assets, monetizing asset ROI, and reducing unneeded rentals
• Track and report financial and operational benefits from completed initiatives
• Establish the TRIMEDX toolset as the single source of truth for clinical asset inventory and performance data
• Develop high-touch, high-trust relationships with client leaders
• Facilitate communications about clinical asset lifecycle issues and connect stakeholders to resolve problems
• Identify recurring problems and develop improved cross-functional processes
• Anticipate future needs and opportunities and facilitate complex solutions
• Provide analytics and project management support for client initiatives

Strategic Advisor – Clinical Assets

Client Coordinator

• Handle incoming phone calls for servicing complex medical equipment and life-saving imaging devices
• Partner with clinical professionals by telephone to input data for medical equipment servicing
• Secure critical information through positive interactions
• Coordinate repairs between healthcare professionals and TRIMEDX technicians
• Document equipment issues and determine severity
• Dispatch service requests to responsible technicians
• Manage incoming interactions from healthcare professionals in a timely and courteous manner
• Ask probing questions and relay information to repair technicians
• Notify field technicians and escalate emergency situations using call flow processes
• Document and escalate safety incidents and issues affecting the service model
• Perform follow-up activities
• Assist with visitor side-by-sides and peer coaching
• Perform data entry and analysis
• Complete other assigned duties

Client Experience Coordinator

• Attend new site inventory validation trips as part of the project team
• Match and tag medical equipment at new or existing customer sites according to TRIMEDX processes
• Validate and inspect clinical equipment for completeness, mechanical and electrical safety, and proper operation
• Ensure attention to detail when tagging devices and matching identifiers in TRIMEDX systems
• Ensure understanding of in-scope devices to be tagged
• Communicate process improvement ideas and flag identified risks to the designated leader
• Complete required compliance and developmental training
• Complete expense reports related to work travel
• Provide temporary coverage at sites as needed
• Support performance verification of general biomedical equipment and special projects
• Perform inspections, calibrations, and repairs of general biomed non-life support equipment when shop support is needed
• Perform other duties as assigned

Inventory Validation Technician

• Diagnose, repair, calibrate, and validate imaging systems from X-ray to ultrasound
• Drive inspections, maintenance, and operational verification of imaging equipment
• Partner with physicists and teams to meet strict regulatory standards
• Guide vendors, support teams, and clinicians with technical insight
• Maintain clean and accurate documentation
• Travel between sites to service imaging equipment

Imaging Engineer I

• Serve as a client resource to facilitate delivery of the Clinical Asset Management service
• Evaluate asset composition, inventory trends and asset performance using TRIMEDX’s proprietary Clinical Asset Informatics toolset
• Identify OpEx Savings, CapEx Avoidance and Cash Recovery opportunities and projects
• Present actionable insights and ideas to customers through verbal and written communication
• Develop and form partnerships using a consultative approach
• Work closely with Mobile Medical Equipment Teams, Centurion Service Group and Clinical Engineering Teams to frame the solution’s client value proposition and key performance indicators
• Identify and lead projects that save clients money
• Defer clinical asset purchases to future periods
• Validate purchase requests and align them with actual needs
• Retire unneeded assets based on utilization levels and national comparative benchmarks
• Reallocate existing equipment within hospital affiliations
• Maximize income from clinical asset sales using FMV insights
• Reduce unneeded rentals based on owned-equipment utilization
• Track and report financial and operational benefits from completed initiatives
• Establish the TRIMEDX toolset as the single source of truth for clinical asset inventory and performance data
• Develop high-touch, high-trust relationships with client leaders
• Facilitate communications regarding clinical asset lifecycle issues and connect stakeholders to resolve issues
• Identify trends in escalated issues or recurring problems and develop improved cross-functional processes
• Anticipate future needs and opportunities and facilitate complex solutions
• Provide analytics and project management support for client initiatives

• Take full ownership of highly complex equipment, driving uptime, safety, and performance
• Solve advanced technical issues, including system diagnostics and networked devices
• Advise clinicians and leadership on equipment use and strategy
• Lead projects and mentor technicians
• Set the standard and work independently
• Connect technical details to clinical impact
• Make decisive technical decisions under pressure

Biomedical Technician III

• Provide clinical equipment services under close supervision of TriMedx management
• Validate and inspect clinical equipment for completeness, mechanical and electrical safety, and proper operation
• Perform performance assurance inspections, scheduled maintenance, electrical safety inspections, and operation verification procedures
• Repair, install, and calibrate general biomedical equipment
• Assist with troubleshooting and major repairs of complex equipment
• Inform supervisors about repair status, scheduled inspections, unusual equipment situations, and customer concerns
• Direct and document subcontractor, vendor, and outside service technician activities
• Maintain biomedical expertise through ongoing training and education
• Assist with Service Operations Special Projects
• Maintain accurate equipment inventory, performance assurance schedules, nomenclature, and service history in the equipment database
• Perform periodic inventory inspections, security analysis verification, and incoming inspections
• Build and maintain customer relationships and discuss equipment status and functionality with clinicians
• Make inventory recommendations and perform other assigned duties