Tripoint Solutions

SAP Support Specialist

Tripoint Solutions
Posted 10/21/2026full-timeRemote • United StatesMid-LevelSenior💰 $70,000 - $82,000 per yearWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in SAP ERP support, including user management, troubleshooting, and system configuration. Proficient in SAP module functionalities and experienced in collaborating with stakeholders to enhance system performance and compliance.

Highest-signal resume keywords
SAP ERP SupportUser ManagementProblem-Solving SkillsSAP CertificationITIL Knowledge

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Provide day-to-day technical support and troubleshooting for SAP ERP modules
  • Address user issues promptly and effectively
  • Support SAP User Management (SAP UM), including user access, basic role management, and navigation assistance
  • Collaborate with business stakeholders to understand requirements and translate them into system configurations or enhancements
  • Monitor system performance and conduct regular maintenance activities
  • Ensure optimal operation and compliance with best practices
  • Document support activities, system changes, and user guides
  • Participate in testing and deployment of SAP updates, patches, and new functionalities
  • Ensure seamless integration and minimal disruption

Requirements

What you’ll need
  • Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field
  • Proven experience supporting SAP ERP systems in a professional environment
  • Strong understanding of ERP concepts and SAP module functionalities
  • Excellent problem-solving skills and ability to troubleshoot complex system issues
  • Effective communication skills to interact with technical teams and business users
  • Proficiency in Microsoft Office applications
  • Active Secret Clearance is required
  • USA Citizenship is required
  • SAP certification in relevant modules (e.g., SAP FI, SAP MM, SAP SD) preferred
  • Experience with SAP S/4HANA migration or implementation projects preferred
  • Familiarity with database management and integration technologies related to SAP preferred
  • Knowledge of ITIL processes and service management frameworks preferred
  • Prior experience working in the Professional, Scientific, and Technical Services industry preferred
  • Must be currently located in, or willing to relocate to, one of the states supported by Tripoint Solutions corporate offices: AL, CO, DC, DE, FL, GA, IL, IN, KS, LA, MD, MN, MS, NC, NJ, OH, PA, SC, TN, TX, or VA
  • No relocation assistance provided

Benefits

Comp & perks
  • Medical, Dental, Vision benefits with a national provider network
  • Flexible Spending and Health Savings Accounts (FSA & HSA)
  • Company-paid Life and Disability insurance including Short-Term, Long-Term, and Accidental Supplemental Insurance
  • Paid time off (PTO)
  • 11 paid holidays
  • 401(k) Retirement Plan
  • Professional Development Reimbursement Program to pursue undergraduate, graduate, training, and certifications
  • Monthly transportation, parking, and cell phone service reimbursement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
SAP Module FunctionalitiesERP ConceptsDatabase ManagementSAP S/4HANA MigrationSystem Configuration
Soft Skills
Effective CommunicationCollaboration
Tools & Technologies
Microsoft OfficeSAP UMSAP UpdatesService Management Frameworks
Certifications & Qualifications
SAP CertificationActive Secret Clearance
Industry Keywords
Professional ServicesTechnical ServicesScientific Services