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Posted: 10/20/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and team development skills while ensuring compliance with regulatory standards and maintaining brand integrity. Proficient in managing store operations, inventory, and customer service excellence.
Highest-signal resume keywords
Team DevelopmentRegulatory ComplianceInventory ManagementCustomer ServiceCash Handling
About the role
Key responsibilities & impact- Support the General Manager in leading and supervising store personnel
- Partner with the General Manager to plan and implement strategies that improve service standards and sales results
- Maintain brand standards in visual merchandising
- Ensure regulatory compliance with all state-specific regulations
- Review, communicate, and enforce company SOPs and communicate changes to employees
- Coach, train, and develop the team on service standards and accountability
- Monitor and maintain store inventory
- Handle and resolve patient issues and escalations while on duty
- Maintain professional relationships with business partners
- Assist the General Manager with labor-budget management
- Maintain strict confidentiality and compliance
- Perform other tasks assigned by management
Requirements
What you’ll need- Two years of related experience and/or training or equivalent combination of education and experience
- Prior management experience, preferably in retail and/or customer service
- Prior cash handling experience
- Ability to train, develop, and evaluate a team of 40+ employees
- Strong interpersonal skills and professionalism
- Ability to communicate in conversational English
- Ability to operate electronic equipment, including computers, scanners, and printers
- Ability to comprehend safety procedures and use telecommunication devices
- Ability to analyze data and draw appropriate conclusions
- Ability to interact respectfully and politely with customers and team members
- Valid driver’s license and passing MVR background check for delivery locations only
- Ability to pass level 1 and level 2 background checks
- Must be at least 21 years of age
- Ability to function independently with flexibility, personal integrity, and effectiveness with residents, personnel, and support agencies
- Ability to work with patrons of different ages and abilities, including those experiencing emotional distress or displaying hostility
- Ability to move throughout the facility, including tight spaces
- Ability to manipulate, push, pull, lift, carry, or position objects up to 50 lbs.
- Ability to ascend and descend stools, ladders, and steps
- Visual and auditory acuity with or without aids
Benefits
Comp & perks- Opportunities for monthly bonuses
- 401(k) plan
- Comprehensive benefits package
- Paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisElectronic Equipment OperationVisual MerchandisingSafety Procedures ComprehensionLabor-Budget Management
Soft Skills
Interpersonal SkillsProfessionalismCommunication SkillsFlexibilityIntegrity
Tools & Technologies
ComputersScannersPrintersTelecommunication Devices
Certifications & Qualifications
Valid Driver's LicenseLevel 1 Background CheckLevel 2 Background Check
Industry Keywords
Retail ManagementCustomer ServiceSOP EnforcementVisual StandardsPatient Issue Resolution