Trulieve

Shift Supervisor – Full Time

Trulieve
Posted 10/21/2026full-timeTavernier • Florida • United StatesSeniorLead💰 $19 per hourWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and supervisory skills in retail management, ensuring compliance with regulations and delivering exceptional customer service. Capable of training and developing staff while maintaining operational efficiency and brand standards.

Highest-signal resume keywords
Retail Management ExperienceCustomer Service SkillsRegulatory ComplianceStaff SupervisionCash Handling Experience

About the role

Key responsibilities & impact
  • Assist the General Manager/Assistant General Manager with leadership and supervision of store personnel
  • Achieve key performance metrics
  • Ensure efficient daily operation of the store
  • Ensure regulatory compliance while delivering an exceptional customer experience
  • Perform key-holding supervisor duties related to opening and closing procedures
  • Supervise staff and retail processes
  • Maintain brand standards in visual merchandising
  • Ensure compliance with state-specific regulations
  • Review, communicate, and enforce company SOPs and communicate changes to employees
  • Provide coaching, training, and development focused on service standards and accountability
  • Monitor and maintain store inventory
  • Handle and resolve patient issues and escalations
  • Maintain professional relationships with business partners
  • Maintain strict confidentiality and compliance
  • Perform other tasks assigned by management

Requirements

What you’ll need
  • High School Diploma required
  • Prior management experience, preferably in retail and/or customer service area
  • Prior cash handling experience
  • Strong interpersonal skills and professionalism
  • Ability to communicate in conversational English
  • Ability to operate electronic equipment, including computer, scanner, printer, and telecommunication devices
  • Ability to interact with customers and team members respectfully and politely
  • Valid driver’s license and passing MVR background check required for delivery locations only
  • Must pass a level 1 and level 2 background check
  • Must be at least 21 years of age
  • Ability to function independently, with flexibility and personal integrity
  • Ability to work effectively with residents, personnel, and support agencies
  • Ability to work with patrons of different ages and abilities, including those experiencing emotional distress or displaying a hostile attitude
  • Ability to move throughout the entire facility, including tight spaces
  • Ability to push/pull objects up to 50 lbs and lift/carry/position objects up to 50 lbs
  • Ability to ascend and descend stools, ladders, and steps
  • Ability to crouch, stoop, kneel, crawl, and position self or objects at floor level
  • Visual and auditory acuity with or without job aids

Benefits

Comp & perks
  • Comprehensive benefits package
  • Paid time off

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Key-Holding Supervisor DutiesInventory ManagementVisual MerchandisingSOP EnforcementElectronic Equipment Operation
Soft Skills
Interpersonal SkillsProfessionalismCommunication SkillsFlexibilityIntegrity
Tools & Technologies
ComputerScannerPrinterTelecommunication Devices
Certifications & Qualifications
High School DiplomaValid Driver’s LicenseLevel 1 Background CheckLevel 2 Background Check
Industry Keywords
RetailCustomer ExperienceStore OperationsBrand StandardsPatient Issues Resolution