Wells Fargo

Tech Lead

• Serve as an important member of the Technology Control Management organization supporting Technology Development / Chief Development Experience Office
• Help strengthen the control environment within Software Development Lifecycle and Application Management Lifecycle
• Partner with technology, cybersecurity, enterprise risk, asset management, procurement, and other stakeholders
• Identify risks, assess controls, monitor control effectiveness, and support sustainable remediation activities
• Advise more experienced leaders on risk mitigation strategies for complex and highly integrated business-specific risks
• Monitor, measure, evaluate, and report the impact of decisions and business controls
• Lead the strategy and resolution of highly complex current and emerging risks across multiple areas or the enterprise
• Provide vision, direction, and expertise on innovative business solutions for complex operational risks
• Lead and mentor Control Management project or virtual teams
• Engage across business levels to design and implement risk mitigation strategies, business processes, and controls addressing regulatory requirements

Senior Lead Control Management Officer – Tech Dev

Loan Specialist

• Execute servicing activities for moderately complex commercial loan products across the full life-of-loan cycle
• Serve as a primary servicing contact for assigned relationships
• Partner with Relationship Managers, Legal, Risk, Control, Technology, and Operations teams
• Review, process, and support new loans, modifications, tranche set-ups, interest and fee calculations, and participation settlements
• Evaluate servicing risks, resolve client and operational issues, and escalate matters to management
• Ensure accurate data entry, reconciliation, and portfolio maintenance across systems of record, including LUCAS
• Conduct quality reviews and monitor key performance indicators
• Recommend process and procedural improvements
• Provide guidance, training, and subject matter support to less experienced servicing representatives
• Participate in operational initiatives, system enhancements, and user acceptance testing

Senior Commercial Loan Servicing Specialist – Asset Based Lending/Syndicated Loans

Associate

• Identify new private capital opportunities for direct investing/lending and third-party capital advisory engagements
• Analyze new and existing investment opportunities with the Strategic Capital deal team
• Prepare investment committee materials and present opportunities to senior management
• Assess new investment and Overland Advantage direct lending opportunities with senior private capital specialists
• Develop investor evaluation materials for capital advisory assignments
• Help manage investor outreach process logistics
• Develop financial models for assigned opportunities
• Complete due diligence requests, legal entity work, execution and closing processes, and other transaction-closing activities
• Participate in evaluation and ongoing monitoring of investments and loans as part of a deal team
• Develop internal and external network contacts to drive business development opportunities
• Mentor and train less experienced staff

Strategic Capital Associate

Manager

• Serve as the branch sales leader, accountable for acquiring, deepening, and retaining customer relationships
• Drive growth in primary checking, deposits, lending, credit cards, and investments
• Lead, coach, and develop a high-performing branch team
• Establish expectations and manage performance through targeted coaching
• Identify customer financial needs and deliver tailored consumer and business solutions
• Use observation, feedback, and follow-up to improve capability, confidence, and productivity
• Partner with Wealth & Investment Management, Business Banking, and Home Lending sales partners
• Educate customers about digital banking options
• Analyze reporting and employee observations to improve team performance and expand relationships and wallet share
• Balance growth, operational soundness, and talent decisions while managing risk and resolving issues
• Complete the Branch Manager Readiness Program before transitioning into the Branch Manager position, unless already serving as a Wells Fargo Branch Manager

Branch Manager

• Serve as the sales leader of the branch
• Acquire, deepen, and retain customer relationships across checking, deposits, lending, credit cards, and investments
• Lead, coach, and develop a high-performing branch team
• Establish expectations and manage performance through targeted coaching
• Identify customer financial needs and deliver tailored consumer and business solutions
• Use branch manager routines, observation, feedback, and follow-up to improve capability and productivity
• Partner with Wealth & Investment Management, Business Banking, and Home Lending sales partners
• Educate customers and demonstrate digital banking options
• Analyze reporting and employee observations to improve team performance and expand primary bank relationships and wallet share
• Balance growth objectives with operational soundness and talent decisions
• Manage risk, resolve issues, and model behaviors that protect customers, employees, and the company
• Complete the Branch Manager Readiness Program before transitioning into the Branch Manager position

Bilingual

• Build lasting customer relationships through proactive, meaningful conversations
• Lead discovery-driven conversations to understand customer needs and connect them with relevant banking products, services, and solutions
• Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals
• Support everyday banking needs, including new account openings, service requests, and credit applications
• Perform cash handling and teller line activities while accurately processing transactions
• Use and adopt digital tools and technologies to enhance the customer experience
• Deliver accurate, compliant service within defined risk controls
• Collaborate with branch teammates to coordinate handoffs to licensed bankers or specialists
• Support branch operations by flexing between cash handling and customer banking activities

Personal Banker, Bilingual Spanish

Product Manager

• Define and execute product strategies that strengthen fraud prevention, detection, and risk management capabilities
• Partner with business, technology, analytics, operations, and risk teams to translate strategic objectives into product roadmaps and deliverable solutions
• Lead the development, prioritization, and refinement of product requirements, user stories, and backlogs
• Drive initiatives through the full product lifecycle from strategy and concept through deployment and adoption
• Manage complex dependencies and navigate financial, risk, control, operational, and technology considerations
• Influence stakeholders and senior leaders to build alignment and drive decisions across diverse teams
• Monitor industry trends, emerging fraud threats, and competitive capabilities to identify future opportunities
• Challenge existing approaches and identify opportunities to improve fraud outcomes, customer experience, and operational efficiency

Lead Product Manager

Financial Planning and Analysis

• Lead strategic finance partnerships with the CIO, line of business, and CFO organizations
• Own financial management and strategic reporting, including expense initiative analysis, tracking, and reporting
• Lead monthly forecasting and month-end close processes for financials, headcount, and investment spend
• Improve cost allocation transparency and executive reporting
• Lead enterprise-wide financial transformation initiatives
• Partner with business and technology leaders to enhance financial processes and optimize the financial operating environment across Business IT
• Lead complex initiatives involving financial research, analysis, and reporting
• Provide advice and technical expertise on complex financial analysis, forecasting, and economic research
• Research strategies and recommend forward financial planning and reporting-system enhancements
• Support budgeting analysis, forecasting analysis, variance analysis, variance commentary, reporting, reviews, and presentation/project preparation
• Review and analyze complex technical challenges involving multiple factors
• Maintain effective and efficient reporting delivery aligned with brand and internal control standards
• Meet deliverables and drive new initiatives while following policies, procedures, and compliance requirements
• Collaborate with peers, colleagues, and mid-level managers to resolve issues and achieve goals

Business IT Lead – FP&A Analyst

Sales

• Coach, direct, and manage sales activities of a small group of residential Mortgage Retail Sales Consultants
• Supervise individual contributors to ensure high customer service, timely completion, quality, and compliance
• Produce high-quality loans meeting Wells Fargo Home Mortgage guidelines
• Build relationships with realtors, builders, financial planners, bank stores, past customers, and other nontraditional sources
• Make supervisory decisions and resolve issues involving team supervision, work allocation, financial resources, and daily operations
• Manage personal and team pipelines and customer loyalty
• Interpret policies, procedures, and compliance requirements while negotiating terms and taking applications
• Identify process improvement and risk control opportunities
• Interact with external customers and collaborate with peers, colleagues, and mid-level managers
• Monitor mortgage industry trends and maintain Wells Fargo Home Mortgage visibility in the assigned market
• Manage allocation of people and financial resources
• Select, evaluate, and develop staff within Mortgage Retail Sales

Mortgage Retail Sales Associate Manager

Banker

• Provide personalized banking support across multiple branch locations within an assigned geographic area
• Cover banker and teller absences and temporarily fill open positions as needed
• Adapt to new branch environments, teams, and customer needs
• Build customer relationships through proactive conversations and outreach
• Conduct discovery-driven conversations to understand customer needs
• Connect customers with relevant banking products, services, and solutions
• Identify opportunities, promote solutions, and make referrals to drive branch growth
• Support account openings, service requests, and credit applications
• Perform cash handling and teller line activities
• Process transactions accurately while maintaining compliance and operational standards
• Use digital tools and technologies to enhance customer experience
• Exercise sound judgment within defined risk controls
• Coordinate handoffs to licensed bankers and specialists
• Commute to assigned branch locations for the duration of assignments

Personal Banker

Product Operations

• Partner with the Product Manager to translate product direction, priorities, customer needs, risk requirements, and technology standards into executable Scrum team work
• Own and maintain the Scrum team's prioritized, refined, dependency-aware backlog
• Translate business, operational, customer, risk, and technical needs into features, user stories, acceptance criteria, and product requirements
• Provide requirement clarification and make day-to-day scope, sequencing, and tradeoff decisions
• Collaborate with engineering, architecture, design, data, operations, risk, compliance, and control partners
• Drive discovery by documenting current processes, pain points, controls, business rules, data needs, integration requirements, and future-state opportunities
• Lead backlog refinement, sprint planning, daily collaboration, sprint reviews, retrospectives, product reviews, and quarterly or increment planning
• Translate roadmap priorities into sequenced team-level features and delivery plans; communicate milestones, dependencies, risks, and tradeoffs
• Define use cases, expected outcomes, success measures, and business value with stakeholders and subject matter experts
• Use operational, customer, performance, and financial data to identify opportunities, test assumptions, prioritize work, and validate delivered value
• Review completed functionality against acceptance criteria and accept or reject work on behalf of the product team
• Identify opportunities to simplify workflows, reduce manual work, improve straight-through processing, and enable digital fulfillment through automation and AI-enabled solutions
• Track feature progress, dependencies, delivery risks, and blockers; coordinate follow-up and escalate barriers
• Coordinate testing, business validation, release readiness, implementation, operational readiness, adoption, and post-launch measurement
• Ensure AI-enabled and other delivered solutions meet policy, regulatory, privacy, security, accessibility, and risk management requirements
• Support capability migration and legacy retirement activities, including coexistence, data retention, read-only access, dependencies, and operational handoffs
• Build working relationships across Scrum and partner groups, communicate status and decisions, and resolve delivery issues
• Promote consistent backlog, documentation, testing, and product delivery practices

Senior Product Manager – Operations Modernization

• Serve as the sales leader of the branch
• Acquire, deepen, and retain customer relationships across checking, deposits, lending, credit cards, and investments
• Lead, coach, and develop a high-performing branch team
• Establish expectations and manage performance through targeted coaching
• Identify customer financial needs and deliver tailored consumer and business solutions
• Use branch manager routines, observation, feedback, and follow-up to improve capability and productivity
• Partner with Wealth & Investment Management, Business Banking, and Home Lending sales partners
• Educate customers and demonstrate digital banking options
• Analyze reporting and employee observations to identify strengths and opportunities
• Execute action plans to improve team performance and expand primary bank relationships and wallet share
• Balance growth, operational soundness, and talent decisions while managing risk and resolving issues
• Complete the Branch Manager Readiness Program before transitioning into a Branch Manager position

Customer Support

• Be accountable for a complex portfolio of customers
• Share leadership role with managers to oversee a portfolio of accounts
• Identify opportunities for process improvements within the portfolio
• Review and analyze decision processes for customer accounts and evaluate profitability and risk of designated portfolios
• Verify compliance and report identified issues for resolution
• Make decisions on complex customer issues
• Partner with managers to resolve issues and provide implementation status updates
• Develop expertise in policies, procedures, and compliance requirements
• Handle complex customer issues, including escalation and resolution
• Lead the team and serve as a subject matter expert for the department
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders
• Exercise independent judgment while developing knowledge of functions, policies, procedures, and compliance requirements

Business Relationship Support Specialist

Consultant

• Lead operational readiness activities for Payments Operations teams
• Coordinate production parallel testing events
• Support operational procedure and job aid development
• Assess process and control impacts and validate business readiness
• Define, refine, and prioritize the team backlog aligned with Program PI objectives
• Write features for the development team to decompose into user stories
• Define acceptance criteria and provide business context
• Scope iteration goals and balance capacity against commitment
• Manage the Jira backlog and ensure Jira hygiene
• Identify opportunities to leverage capabilities across value streams
• Lead support functions or operations for multiple business groups
• Contribute to large-scale strategic initiatives
• Ensure efficiency, quality, cost effectiveness, and pipeline management for assigned operations
• Research business, operational, and strategic initiatives and make recommendations
• Assist in planning and executing programs and initiatives involving risk mitigation, efficiency, and customer experience
• Manage relationships and implement programs, services, and initiatives with cross-functional business partners
• Lead operational requirements through stakeholder elicitation, black-box testing collaboration, data analysis, and problem definition
• Collaborate with Dev Team partners to refine requirements and translate them into user stories
• Identify cross-impacts and interdependencies with Value Stream Leads and Capability Product Managers
• Act as proxy for customers and business stakeholders within the team
• Ensure deliverables support capability, product, or value stream outcomes
• Drive innovative, simplified solutions that improve operational effectiveness and business outcomes

Lead Business Execution Consultant – Payment Initiation, Network Gateway Capability

General

• Accurately process deposits, withdrawals, payments, check cashing, and other routine service transactions
• Welcome customers, understand their needs, and guide them to efficient banking methods, digital tools, self-service options, or appropriate team members
• Build customer relationships and connect customers to relevant information, services, digital tools, or bankers
• Identify potential product or service needs, introduce solutions at a high level, and refer customers to bankers for detailed guidance
• Complete transactional and operational activities accurately while managing risk in line with policies and controls
• Clarify customer needs and provide clear, simple solutions or next steps
• Collaborate with branch teammates to maintain smooth operations and a consistent customer experience
• Resolve routine customer questions and concerns; escalate complex issues as needed
• Follow leadership direction and escalate concerns appropriately

Senior Lead Control Management Officer – Tech Dev

Senior Commercial Loan Servicing Specialist – Asset Based Lending/Syndicated Loans

Strategic Capital Associate

Branch Manager

Branch Manager

Personal Banker, Bilingual Spanish

Lead Product Manager

Business IT Lead – FP&A Analyst

Mortgage Retail Sales Associate Manager

Personal Banker

Senior Product Manager – Operations Modernization

Branch Manager

Business Relationship Support Specialist

Lead Business Execution Consultant – Payment Initiation, Network Gateway Capability

Part Time Teller