Wells Fargo

Risk

• Leverage data, advanced analytics, Artificial Intelligence, and Machine Learning to assess credit and fraud risks
• Enhance risk reporting and support business growth while safeguarding the payments ecosystem
• Analyze merchant data for credit risk and fraud risk underwriting and ongoing monitoring
• Identify emerging fraud patterns and risk trends using advanced analytics
• Utilize machine learning models, statistical techniques, and predictive analytics to improve risk assessment
• Develop and refine risk scoring models to automate decision-making and improve risk controls
• Lead or participate in moderately complex Risk Analytics initiatives
• Deliver insights and decision strategies within analytics and reporting
• Contribute to large-scale planning related to Risk Analytics
• Review and analyze data aggregation, forecasting, reporting, and programming models
• Manage process production, data reconciliation, and model documentation in alignment with policy governance
• Resolve data, production, business modeling, and team issues to meet Risk Analytics deliverables
• Collaborate with peers, experienced managers, compliance, and technology on modeling, forecasting, and production issues
• Lead projects and teams and mentor less experienced staff
• Partner with cross-enterprise risk analysts to develop common modeling strategies

Senior Risk Analytics Consultant, Merchant Services

Banker

• Provide personalized banking support across multiple branch locations within an assigned geographic area
• Cover banker and teller absences and temporarily fill open positions as needed
• Adapt to new branch environments, teams, and customer needs while maintaining service quality and bank standards
• Build customer relationships through proactive conversations supporting financial well-being and engagement
• Lead discovery-driven conversations to understand customer needs and connect them with banking products, services, and solutions
• Identify opportunities, promote solutions, and make referrals to meet customer and business goals
• Support account openings, service requests, and credit applications
• Perform cash handling and teller line activities while maintaining compliance and operational standards
• Use digital tools and technologies to enhance customer experience
• Deliver accurate, compliant service using sound judgment within defined risk controls
• Coordinate handoffs to licensed bankers or other specialists
• Support branch operations by flexing between cash handling and customer banking activities

Roving Personal Banker

General

• Provide strategic leadership and business execution support for the ACH and Instant Payments Level 3 portfolios
• Partner with product leaders to align priorities, outcomes, and delivery plans
• Build relationships with stakeholders across Product, Technology, Change Delivery, and other partner organizations
• Identify and close leadership or execution gaps, clarify ownership, and maintain momentum across complex initiatives
• Identify, assess, escalate, and resolve risks, impediments, issues, and cross-functional dependencies
• Lead and facilitate portfolio routines, Agile ceremonies, working sessions, leadership discussions, and decision-making forums
• Develop updates, recommendations, and executive-level presentations communicating progress, decisions, dependencies, and leadership attention areas
• Learn new business, product, and delivery concepts and translate insights into practical actions and sustainable improvements
• Lead strategic product and change initiatives, coordinate cross-functional execution, manage governance and compliance requirements, facilitate executive forums, and drive delivery of investment planning and product transformation efforts across GPL
• Support applicable risk, compliance, governance, monitoring, escalation, and remediation requirements

Senior Lead, Payments Change Delivery

• Deliver a positive and reliable branch experience by accurately processing transactions and engaging customers with care
• Process routine service transactions including deposits, withdrawals, payments, and check cashing
• Welcome customers, understand their needs, and guide them to digital tools, self-service options, or appropriate team members
• Build relationships, listen to customers’ everyday financial needs, and connect them to relevant information, services, digital tools, or bankers
• Identify potential product or service needs, introduce solutions at a high level, and refer customers to bankers
• Complete transactional and operational activities accurately while managing risk according to policies and controls
• Clarify customer needs and provide clear, simple solutions or next steps
• Collaborate with branch teammates and follow leadership direction
• Resolve routine customer questions or concerns and escalate complex issues

Teller

• Lead Technology Controls engagement with the Cloud Platform organization
• Provide strategic control oversight and risk leadership for enterprise infrastructure services, cloud platform adoption, platform engineering, and control modernization initiatives
• Partner with Infrastructure Engineering, Cloud Platform Engineering, Information Security, Technology Risk, Cloud GRC, Audit, and Control Management teams
• Identify and assess risks; design and evaluate controls; manage issues; provide governance reporting; support regulatory engagement
• Advance automation strategies embedding controls into technology delivery pipelines
• Advise senior technology and control management leaders on risk mitigation strategies for complex infrastructure and cloud risks
• Lead design, implementation, and continuous improvement of control frameworks for infrastructure engineering, cloud platforms, storage, compute, network, database, middleware, platform engineering, and Control-as-Code
• Monitor, measure, evaluate, and report control and risk mitigation effectiveness
• Lead audit, regulatory examination, horizontal review, and independent testing assessment and remediation activities
• Identify emerging risks related to cloud adoption, automation, AI-enabled infrastructure operations, and platform modernization
• Serve as control partner for infrastructure transformation and cloud migration initiatives
• Prepare executive reporting, risk committee materials, and regulatory updates
• Mentor and guide control officers and virtual teams
• Develop and maintain infrastructure risk and control frameworks
• Embed automated controls in CI/CD, Infrastructure-as-Code, and platform deployment processes
• Drive continuous compliance monitoring and automated evidence collection
• Coordinate issue management, root-cause analysis, and corrective action plans
• Analyze KRI, issue, control testing, and operational loss data to identify systemic risk trends
• Lead control health reporting and executive risk dashboards
• Present findings and recommendations to senior technology executives and control committees
• Lead control management for major infrastructure and cloud transformation programs

Senior Control Management Officer

Security Analyst

• Analyze and optimize IAM business operations, ensuring alignment with organizational security and business objectives
• Oversee identity governance, user access policies, and compliance with industry regulations
• Collaborate with IT, cybersecurity, HR, and business teams to enhance IAM processes, automation, and efficiency
• Develop IAM business strategies, metrics, and reporting to measure effectiveness and compliance
• Support IAM program initiatives, including role-based access control (RBAC), privileged access management (PAM), Cloud, Non-Human Accounts, and identity lifecycle management
• Ensure seamless onboarding, offboarding, and access review processes to maintain security and minimize risks
• Manage IAM-related projects, driving continuous improvements in identity governance, workflows, and user experience
• Act as a liaison between business stakeholders and IAM technical teams to translate business needs into actionable IAM strategies
• Monitor and enhance IAM risk management processes, ensuring timely mitigation of security gaps
• Work with vendors, auditors, and regulatory bodies to ensure IAM operations adhere to best practices

Lead IAM Information Security Analyst

Customer Support

• Provide support to internal and external customers in account management, operations, documentation, and technical support
• Complete customer requests for equipment and/or entitlement additions to Merchant Services accounts through internal partnership with CPST
• Receive direction from managers and exercise judgment within defined parameters while developing understanding of related policies, procedures, and compliance requirements
• Act as a primary support person for customers and internal partners supporting customer services
• Provide information to managers and internal customers to resolve customer issues
• Manage risk, compliance obligations, monitoring, governance, escalation, and remediation in accordance with Wells Fargo policies and procedures

Customer Service Associate – Merchant Centralized Support

Account Manager

• Develop and manage a portfolio of sophisticated Mid-Corporate clients
• Serve as a strategic advisor to C-suite executives and key decision makers
• Lead complex commercial banking relationships by delivering customized credit, treasury, capital markets, risk management, and advisory solutions
• Drive business development by leveraging an established professional network to acquire new relationships and expand market share across the Northeast region
• Coordinate cross-functional teams across Commercial Banking, Treasury Management, Capital Markets, Investment Banking, and Specialized Industries
• Structure and lead complex cash flow and real estate lending opportunities
• Identify broader relationship opportunities across the enterprise
• Develop strategic relationship plans, sales strategies, and growth initiatives
• Represent Wells Fargo at industry events, community organizations, and professional associations
• Mentor and influence colleagues across the Commercial Bank
• Maintain risk discipline and governance while balancing client needs, business objectives, and regulatory requirements
• Execute sales, revenue, relationship growth, and portfolio management objectives while focusing on credit quality

Principal Mid-Corporate Relationship Manager

Manager

• Serve as the branch sales leader, acquiring, deepening, and retaining customer relationships
• Drive growth in checking, deposits, lending, credit cards, and investments
• Lead, coach, and develop a branch team to improve banker productivity
• Foster an engaged, accountable culture focused on identifying customer financial needs
• Balance growth objectives with operational risk management
• Complete the Branch Manager Readiness Program before transitioning into a Branch Manager position, unless currently serving as a Wells Fargo Branch Manager
• Build and retain a high-performing team through expectations, performance management, and targeted coaching
• Deliver tailored consumer and business banking solutions
• Use observation, feedback, reporting, and follow-up to improve capability and performance
• Partner with Wealth & Investment Management, Business Banking, and Home Lending teams
• Educate customers about digital banking options
• Manage risk, resolve issues, and model behaviors that protect customers, employees, and the company

Branch Manager

Client Partner

• Lead product vision, requirements, roadmap, prioritization, and execution for Client Management capabilities
• Own delivery for Leads and Referrals, New Associate, ServiceNow, Salesforce Mobile, Commercial and CIB referrals, and WIM client relationships
• Translate business and technical needs into product requirements, prioritized backlogs, delivery plans, and measurable outcomes
• Partner across Product, Technology, Risk, Operations, and business teams to deliver integrated advisor and client associate experiences
• Lead complex initiatives through product definition, implementation, adoption, and ongoing performance management
• Oversee regulatory, risk, and compliance reviews to ensure alignment with enterprise standards, policies, controls, and governance requirements
• Identify and resolve delivery risks, dependencies, and complex product challenges
• Prioritize work based on business value, customer needs, delivery feasibility, risk, and capacity
• Support field integration, onboarding, training, change readiness, and adoption
• Provide product direction and decision support to leadership, stakeholders, subject matter experts, and delivery teams

Executive Director, Senior Lead Product Manager, Client Management, Salesforce CRM

• Provide personalized banking support across multiple branch locations within an assigned geographic area
• Cover banker and teller absences and temporarily fill open positions as needed
• Adapt to new branch environments, teams, and customer needs while maintaining service quality and bank standards
• Build customer relationships through proactive conversations and outreach
• Lead discovery-driven conversations to understand customer needs and connect them with banking products, services, and solutions
• Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals
• Support account openings, service requests, and credit applications
• Perform cash handling and teller line activities while processing transactions accurately
• Use digital tools and technologies to enhance the customer experience
• Deliver accurate, compliant service within defined risk controls
• Collaborate with branch teammates to coordinate handoffs to licensed bankers and specialists
• Flex between cash handling and customer banking activities to support branch operations

• Serve as the branch sales leader, acquiring, deepening, and retaining customer relationships
• Drive growth in primary checking, deposits, lending, credit cards, and investments
• Lead, coach, and develop a high-performing branch team
• Establish expectations and manage performance through targeted coaching
• Identify customer financial needs and deliver tailored consumer and business solutions
• Use observation, feedback, and follow-up to improve capability, confidence, and productivity
• Partner with Wealth & Investment Management, Business Banking, and Home Lending sales partners
• Educate customers about digital banking options and demonstrate available technology
• Analyze reporting and employee observations to identify strengths and opportunities
• Execute action plans to improve team performance and expand primary bank relationships and wallet share
• Balance growth, operational soundness, and talent decisions while proactively managing risk
• Resolve issues and model behaviors that protect customers, employees, and the company
• Complete the Branch Manager Readiness Program before transitioning into a Branch Manager position, unless already serving as a Wells Fargo Branch Manager
• Complete interim, nonexempt training duties; branch assignment depends on business need and availability

Data Engineer

• Lead complex, companywide technology initiatives with broad impact
• Develop standards and companywide best practices for engineering complex, large-scale technology solutions
• Design, code, test, debug, and document projects and programs
• Review and analyze complex, large-scale technology solutions for tactical and strategic business objectives
• Make decisions on engineering and technology solutions using industry best practices and new technologies
• Influence and lead technology teams to meet deliverables and drive new initiatives
• Collaborate with technical experts, senior technology teams, and external industry groups to resolve complex technical issues
• Lead projects and teams or serve as a peer mentor
• Design, implement, and support enterprise-scale solutions for financial forecasting, planning, and reporting
• Support and modernize Oracle Essbase and associated infrastructure, including holistic implementation ownership

Lead Software Engineer, Oracle Essbase Data Engineer

• Serve as the branch sales leader
• Acquire, deepen, and retain customer relationships
• Drive growth in primary checking, deposits, lending, credit cards, and investments
• Lead, coach, and develop the branch team
• Establish expectations and manage performance through targeted coaching
• Identify customer financial needs and deliver tailored consumer and business solutions
• Use branch manager routines, observation, feedback, and follow-up to improve capability and productivity
• Partner with Wealth & Investment Management, Business Banking, and Home Lending sales partners
• Help customers use digital banking options through education and demonstrations
• Analyze reporting and employee observations to identify strengths and opportunities
• Execute actions to improve team performance and expand primary bank relationships and wallet share
• Balance growth objectives with operational soundness and talent decisions
• Manage risk, resolve issues, and model behaviors that protect customers, employees, and the company
• Complete the Branch Manager Readiness Program before transitioning into a Branch Manager position, unless already serving as a Wells Fargo Branch Manager

• Grow, deepen, and manage relationships with affluent customers and customers with complex financial needs
• Serve as the primary point of contact for banking products and services through appointments, lobby engagement, and proactive outreach
• Acquire new affluent consumer and business customers while deepening existing relationships through outreach, referrals, and appointments
• Lead discovery-driven conversations to understand customer goals and deliver tailored banking and credit strategies
• Provide comprehensive, multi-product guidance and ongoing reviews across customers’ evolving financial needs
• Own and actively grow a defined book of business using goals-based planning and prudent risk oversight
• Deliver integrated solutions across deposits, investments, credit, home lending, and business banking
• Coordinate warm introductions and collaborate with Wealth, Home Lending, and Business Banking partners
• Educate customers on self-service and mobile banking options
• Advise branch colleagues on relationship development and complex client needs
• Maintain accurate documentation, exercise sound judgment, escalate issues timely, and adhere to policies and regulations
• Complete licensing and SAFE registration requirements; transition from the temporary license-pending role to Senior Branch Premier Banker (SAFE) upon successful completion

Senior Risk Analytics Consultant, Merchant Services

Roving Personal Banker

Senior Lead, Payments Change Delivery

Teller

Senior Control Management Officer

Lead IAM Information Security Analyst

Customer Service Associate – Merchant Centralized Support

Principal Mid-Corporate Relationship Manager

Branch Manager

Executive Director, Senior Lead Product Manager, Client Management, Salesforce CRM

Roving Personal Banker

Branch Manager

Lead Software Engineer, Oracle Essbase Data Engineer

Branch Manager

Senior Premier Banker