Xero

Full-stack Engineer

• Deliver key billing changes within the Practice Tools domain using React, JavaScript or TypeScript, and Java or .NET
• Roll out the Xero Partner Hub across all global regions
• Retire legacy HQ components once the hub is live
• Align authorization models with OAuth standards
• Advance AI-driven automation across the delivery pipeline
• Own crucial infrastructure, CI/CD pipelines, monitoring, and alerting
• Lead the team's adoption of artificial intelligence and transition toward an agentic software development lifecycle
• Experiment with AI-assisted workflows and mentor team members
• Work collaboratively with engineers across New Zealand to deliver foundational capabilities for Practice Tools
• Manage staff permissions, practice provisioning, and system deletion

Senior Full Stack Engineer – Practice Engineering

Product Marketing

• Serve as a direct HR Business Partner to senior leaders and lead teams providing HR Business Partnering and Advisory services
• Develop, embed, and deliver Xero’s global People strategy
• Provide strategic HR Business Partnering support to XLT members and lead Business Partners supporting their functions and leadership teams
• Advise the Managing Director of North America on regional issues affecting North America, especially the U.S. and Canada
• Collaborate with GM/VP PX/HR Partnering peers to align strategic business HR partnering objectives and deliver consistent people programs
• Collaborate with PX Center of Excellence teams including OD, Remuneration, and Workplace
• Identify team skills and development opportunities and model capabilities in the PX Capability Framework
• Advise XLT members on talent management, annual team calibration, organisational design, and restructures
• Support complex, sensitive, and high-risk employee relations issues
• Advise on employment legislation, risks, and regulatory compliance in partnership with legal teams and external lawyers
• Analyse data, trends, and metrics to develop solutions, programs, and policies
• Partner with Talent teams on recruitment priorities and workforce planning
• Ensure Center of Excellence programs and resources address Business Services portfolio priorities
• Build a positive employee experience that improves business performance
• Test, experiment, and improve ways of working across the PXP function
• Support the Chief People Officer and EGM Enablement and HR/PX Partnering as needed
• Proactively manage role-related risks, compliance, and regulatory obligations
• Maintain stakeholder relationships, provide trusted advice, and lead a highly engaged, psychologically safe team

VP of HR/PX Partnering – Global Go-To-Market

Account Executive

• Grow and develop commercial relationships with accountants and bookkeepers within an assigned territory
• Create and execute strategies with partners to digitise their practices
• Drive positive business outcomes, revenue growth, and subscription growth
• Use consultative sales approaches and proactive outbound communication
• Conduct collaborative quarterly planning
• Help new and existing accounting partners adopt cloud technology
• Lead educational workshops and training sessions
• Attend events and demonstrate the value of Xero’s platform
• Manage an allocated territory by categorising, prioritising, and onboarding new accounting partners
• Generate qualified opportunities through quarterly planning, targeted outreach, and marketing campaigns
• Maintain active account touchpoints in Salesforce
• Partner with technical experts to showcase end-to-end accounting workflow solutions
• Work with technical specialists and internal partner services to deliver complete workflow solutions
• Nurture long-term relationships and build local communities through peer-to-peer networking and shared events

Human Resources

• Serve as the primary People Experience partner to regional senior leadership across Cape Town and Johannesburg
• Translate people strategy into practical business outcomes
• Own end-to-end recruitment for all South Africa-based roles, from sourcing strategy to offer management
• Manage statutory compliance and drive progress on the South African Employment Equity Plan
• Partner with senior leaders to deliver data-driven people plans aligned with regional and global priorities
• Advise across the employee lifecycle, including performance management, remuneration, change management, and leadership coaching
• Guide organisational design and leadership capability
• Resolve complex employee relations matters
• Deliver consistent people-program rollouts aligned with global strategy
• Collaborate with regional leadership, global Centres of Excellence, and Talent Experience teams
• Strengthen team performance and workplace culture through local insights

HR & Talent Business Partner

Payroll

• Own regulatory compliance across a complex product area
• Ensure solutions address core compliance needs for small business customers
• Advise product teams and senior leaders on regulatory matters
• Shape the regulatory roadmap and assess how legislative changes influence long-term product vision
• Partner with engineering teams to review and sign off on compliance architecture for upcoming launches
• Manage multiple regulatory projects across different time horizons
• Navigate scope trade-offs
• Engage with external regulatory and trade bodies to represent product compliance interests
• Translate complex regulatory changes into high-level insights and product requirements
• Collaborate with compliance experts across product, engineering, and product risk
• Support proactive risk mitigation, knowledge sharing, and mentoring

Lead Payroll Compliance Analyst

Growth Marketing

• Identify where accountants and bookkeepers get stuck in the journey to becoming Xero partners
• Form hypotheses, design experiments, and measure incremental revenue
• Improve onboarding by removing unnecessary steps, simplifying difficult steps, and re-engaging users
• Determine when digital experiences, digital assistance, or one-to-one human intervention is appropriate
• Turn experiment results into repeatable growth flywheels
• Build segmented models to determine the appropriate level of partner engagement
• Scale the largest onboarding experiment
• Build predictive models identifying partners who need human conversations versus digital service
• Open new onboarding channels including agentic outreach, voice, and live chat
• Connect partners’ first ninety days to adoption across Xero, Syft, and Melio
• Read data across product experience, digital outreach, and human sales conversations
• Influence Product, Marketing, Sales, and Customer Success teams

Senior Product Growth Manager

Solutions Engineer

• Support Xero's Partner Sales channel in helping accounting and bookkeeping practices build stronger businesses and adopt digital strategy
• Guide firms through client onboarding, data migration, and software implementation
• Deliver tailored group webinars and one-on-one training sessions
• Help accountants and bookkeepers streamline workflows and activate subscriptions
• Collaborate with the post-sales partner consulting team, Global Migration Team, and local account managers
• Manage partner relationships and support firms through digital transition
• Connect with external conversion partners and firm leaders to ensure seamless data migrations and ongoing practice success
• Guide partners through data conversions and file preparation using GMT, Jet Convert, and Advance Track
• Deliver 1:1 and 1:many training sessions and webinars covering Xero, Xero Payroll, Melio, Syft, and Hubdoc
• Manage external stakeholder expectations and schedule virtual and on-site onboarding sessions
• Maintain practice contact details and communication logs in Salesforce CRM
• Create self-serve guidance resources for partner queries
• Travel to up to two cities per week for on-site partner visits, accounting for 50–75% of time

Associate Solutions Consultant

Data Scientist

• Translate company-level objectives into strategic sub-objectives across analytics, ML, AI products, and experimentation
• Lead, mentor, and grow a team of data scientists, analytics engineers, ML engineers, and managers from approximately 12 to 30 people
• Design team structures and operating models for high throughput across multiple locations and time zones
• Drive AI-native ways of working and shipping value across Xero
• Act as the primary data partner to Product & Technology
• Advise C-suite and senior leadership on data utilization, retention strategy, new data domains, and AI investment decisions
• Represent data science in executive forums
• Partner with Product, Engineering, Design, Marketing, Commercial, Legal, Privacy, and Risk on strategy, prioritization, and governance
• Own AI governance, model risk, data quality, privacy posture, and experimentation integrity across the portfolio
• Drive behavioral, technical, and cultural standards across the vertical
• Improve global hiring practices and build talent maps
• Coach senior leaders and individual contributors
• Identify delivery and strategic risks and design organizational processes for consistent, high-quality outcomes

General Manager, Data Science

Backend Engineer

• Develop high-quality software in C# and .NET Framework with guidance from senior engineers
• Design and run testing activities to assess product quality and mitigate risks
• Debug code and monitor system health using logs, alerts, dashboards, and runbooks
• Build desktop user interfaces using WPF, XAML, and relational SQL databases
• Contribute to code reviews
• Help refine engineering processes
• Collaborate with Product Owners, peers, and senior leaders
• Identify blockers and communicate clearly to deliver software safely and efficiently
• Share knowledge, participate in pair programming, and provide constructive feedback

Associate Engineer – Back End

Engineer

• Write clean, reliable front-end code
• Deliver well-defined features supporting product outcomes
• Work alongside senior engineers to solve day-to-day technical challenges
• Design tests to ensure high quality
• Debug code using logs and dashboards to maintain system health
• Develop front-end features using HTML, CSS, modern JavaScript (ES6+), and React
• Integrate front-end applications with back-end REST APIs
• Use pair programming and continuous improvement practices
• Explore AI tools to increase efficiency and automate routine tasks
• Collaborate across functions to remove blockers and solve problems efficiently
• Share knowledge and contribute to a supportive, inclusive engineering environment

Associate Engineer, Front End

• Shape the technical foundation for money movement capabilities and unlock new product lines globally
• Guide the design and development of reliable, scalable, performant, and secure platform services
• Ensure operational excellence and direct business outcomes
• Make foundational architectural decisions for an early-stage initiative
• Contribute directly to production code and proof-of-concepts
• Design and build payment platform capabilities, including orchestration, risk and fraud, and multi-provider support
• Build a global bill payment product to streamline small-business cash-flow management
• Develop core high-throughput platform services
• Integrate and champion artificial intelligence capabilities to improve engineering productivity and developer workflows
• Collaborate with product, security, risk, operations, Product, and Design teams
• Mentor engineers and foster an inclusive culture

Lead Engineer – Payments Platform

• Shape the technical foundation for money movement capabilities and unlock new product lines globally
• Guide the design and development of reliable, scalable, performant, and secure platform services
• Ensure operational excellence and direct business outcomes
• Make foundational architectural decisions for an early-stage payments initiative
• Contribute directly to production code and proof-of-concepts
• Design and build payment platform capabilities including orchestration, risk and fraud, and multi-provider support
• Build a global bill payment product for small businesses
• Develop core high-throughput platform services
• Integrate and champion artificial intelligence capabilities to improve engineering productivity and developer workflows
• Collaborate with product, security, risk, operations, Product, and Design teams
• Translate complex business needs into resilient engineering solutions supporting millions of subscribers
• Set technical direction, mentor engineers, and foster an inclusive culture
• Drive agile execution and technical deep dives

Onboarding Specialist

• Design and optimise onboarding journeys for accountants and bookkeepers partnering with Xero
• Own the acquisition and onboarding performance funnel
• Map product, digital, AI and human-led touchpoints across entry points and partner segments
• Use research, behavioural data and funnel analytics to identify friction and improvement opportunities
• Design and run experiments testing onboarding models, offers, messaging and channel mixes
• Use propensity scoring and AI-powered personalisation to target the right partner and action
• Turn experiment results into a prioritised roadmap
• Partner with Product, Marketing, Sales, Customer Success and regional go-to-market teams
• Scale successful approaches into globally aligned playbooks adaptable by regional teams
• Build tracking, campaign briefs and playbooks
• Develop personalised onboarding strategy for priority segments
• Run a cross-channel experimentation roadmap
• Design post-activation workflows and an attribution framework linking journey work to revenue, partner growth and early engagement

Senior AB Journey Manager – Onboarding

Marketing

• Plan and deliver go-to-market work for campaigns helping accounting and bookkeeping partners get more from Xero
• Shape creative briefs and organise people and resources
• Build project plans and schedules and keep cross-functional teams aligned to milestones
• Plan and deliver promotions for industry and Xero-hosted partner events across US sales and events teams
• Manage always-on campaigns including AB Bulletin, Xero Coaches, and Xero CAS
• Track campaign performance, registrations, attendance, communications engagement, and sales lead quality
• Deliver integrated campaigns end to end, including audience segmentation, go-to-market planning, internal alignment, delivery, and reporting
• Use Salesforce, marketing automation, email nurturing, Google Workspace, campaign reporting, and A/B testing
• Report to the Head of Partner Marketing, US, and collaborate with events, sales, global marketing, and agency partners

Marketing Manager

• Act as a strategic partner for large and mid-tier accounting practices
• Drive net new business
• Develop and execute digital strategies to help partners migrate clients onto the Xero platform
• Own and manage the San Francisco territory
• Build deep, lasting relationships with accounting partners
• Develop formal engagement plans and project strategies to support partner migrations
• Drive sustainable adoption and revenue growth across accounting and bookkeeping partners
• Manage a consistent cycle of appointments and meetings within the allocated territory
• Recruit, educate, and grow the partner base
• Deliver events and certification training
• Use Salesforce to maintain accurate data
• Ensure excellence in forecasting and territory management
• Collaborate with Senior Account Executive colleagues and Partner Consulting
• Travel regularly for client visits and face-to-face meetings