Account Executive

• Own the commercial relationship and strategic account plan for a portfolio of major, complex UK banking and payments clients
• Drive retention, growth, customer satisfaction and loyalty
• Develop client intimacy and understand client ambitions, pressures, culture and success measures
• Map client organisational structures, strategies, operating models, technology landscapes, investment priorities and decision-making processes
• Build networks of executive sponsors, business leaders, technology stakeholders, procurement partners and operational teams
• Create and execute multi-year account strategies covering outcomes, growth priorities, competitive positioning, risks and whitespace opportunities
• Build value-based relationships and lead senior client conversations with market insight and constructive challenge
• Develop lighthouse clients and execute advocacy and referenceability plans
• Identify, qualify and progress expansion opportunities across ACI’s payments, card, merchant, fraud and related solutions
• Maintain balanced pipelines, accurate forecasts, account updates, risk assessments and CRM records
• Lead virtual account teams across Solution Consulting, Product Management, Client Delivery, Customer Success, Support, Marketing, Finance, Legal and executive leadership
• Coordinate executive sponsorship and account governance
• Translate client feedback and market developments into input for product strategy, service improvement and growth opportunities
• Anticipate and resolve commercial, delivery and relationship risks
• Lead negotiations for renewals, expansions and new agreements
• Represent ACI at client forums and industry events
• Adhere to corporate policies, including the ACI Code of Business Conduct and Ethics

Explore Senior Principal Account Executive at ACI Worldwide. Review requirements and application details.

Senior Principal Account Executive

Scientific Account Executive

Enterprise Account Executive, UK, Ireland, Nordics

Enterprise Account Executive

Account Executive – Enterprise – Sports Specialist

Strategic Account Director – Banking

Account Director – Network Service Assurance

Account Executive, Mid-Enterprise

Sales Manager – Account Executives