Administration

• Provide responsive day-to-day HubSpot administration and user support across sales and marketing activities
• Manage and prioritise incoming HubSpot requests, resolving routine issues independently and escalating more complex problems appropriately
• Build, test, update, and troubleshoot workflows and automation within HubSpot
• Maintain custom properties across contacts, companies, and deals while supporting consistent data standards
• Support pipelines, forms, email templates, lists, segments, reporting, and other day-to-day HubSpot functionality
• Investigate integration errors and assist with maintaining connections between HubSpot and platforms such as Google Meet, Calendly, and related tools
• Support user, team, and permission administration within the CRM environment
• Identify workflow failures, automation issues, and data inconsistencies and take appropriate corrective action
• Maintain clear documentation of configuration changes, recurring issues, and relevant processes
• Work with platform users to understand requests, clarify requirements, and implement appropriate HubSpot solutions

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