Health Information Specialist

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures
• Maintain confidentiality and security with all privileged information
• Maintain working knowledge of Company and facility software
• Adhere to Company and customer facility codes of conduct and policies
• Inform manager of work, site difficulties, and/or fluctuating volumes
• Assist with additional work duties or responsibilities as required
• Apply medical privacy regulations to guard against unauthorized disclosure
• Manage and safeguard patient health records and ensure HIPAA compliance
• Prepare new patient charts using paper sources and/or electronic health records
• Assemble medical records in standard order and ensure accuracy and completeness
• Create digital images of paperwork for electronic medical records
• Respond to internal and external patient-record requests by retrieving and transmitting records appropriately
• Answer inbound and outbound calls
• Assist with patient walk-ins
• Assist with administrative duties including faxes, mail, and data entry
• Meet site-specific productivity expectations
• Schedule pickups as needed
• Perform other duties as assigned

Health Information Specialist I

• Review medical records for completeness and assign documentation deficiencies
• Monitor and manage record completion and document imaging workflows
• Maintain the accuracy and integrity of the electronic health record (EHR)
• Partner with providers and clinical staff to resolve missing or incomplete documentation
• Perform quality reviews to ensure documentation compliance and accuracy
• Support release-of-information activities in accordance with regulatory requirements
• Participate in process improvement and quality assurance initiatives
• Maintain compliance with HIPAA and all applicable privacy and security regulations
• Collaborate effectively with internal teams, providers, and client stakeholders
• Perform other duties as assigned

Health Information Management Specialist

• Process release-of-information requests and patient medical record requests accurately and efficiently
• Take inbound and outbound calls from patients, insurance companies, and attorneys and provide medical record status
• Maintain confidentiality, security, and HIPAA compliance for privileged patient information
• Manage patient health records and ensure records are complete, accurate, and assembled in standard order
• Prepare new patient charts using paper and electronic health record sources
• Create digital images of paperwork for electronic medical records
• Retrieve and appropriately transmit patient records to internal and external requesters
• Document information across multiple platforms using two computer monitors
• Maintain working knowledge of company and facility software
• Inform the manager about work, site difficulties, and fluctuating volumes
• Assist with patient walk-ins, faxes, mail handling, data entry, and pickup scheduling as needed
• Meet site-specific productivity expectations
• Perform other assigned duties

• Process release-of-information requests and medical record requests accurately and efficiently
• Safeguard patient privacy and ensure releases comply with authorizations, company policy, and HIPAA regulations
• Receive and process patient health information according to company and facility policies
• Maintain confidentiality and security of privileged information
• Maintain working knowledge of company and facility software
• Inform the manager about work, site difficulties, and fluctuating volumes
• Manage patient health records and ensure compliance with HIPAA standards
• Prepare new patient charts using paper and electronic health record sources
• Assemble medical records in standard order and verify accuracy and completeness
• Create digital images of paperwork for electronic medical records
• Retrieve and appropriately transmit patient records to internal and external requesters
• Answer inbound and outbound calls and provide medical record status
• Assist with patient walk-ins
• Handle faxes, mail, data entry, and pickup scheduling as needed
• Meet site-specific productivity expectations
• Perform other assigned duties

• Process release-of-information requests, specifically medical record requests, accurately and efficiently
• Take calls from patients, insurance companies, and attorneys and provide medical record status
• Receive and process patient health information according to company and facility policies
• Maintain confidentiality, security, and compliance with HIPAA and medical privacy regulations
• Manage, safeguard, assemble, and maintain patient health records
• Prepare new patient charts using paper and electronic health record sources
• Ensure medical records are assembled in standard order and are accurate and complete
• Create digital images of paperwork for electronic medical records
• Retrieve and appropriately transmit patient records to internal and external requesters
• Answer inbound and outbound calls
• Assist with patient walk-ins
• Assist with faxes, mail opening, data entry, and pickup scheduling
• Maintain working knowledge of company and facility software
• Inform the manager about work, site difficulties, and fluctuating volumes
• Meet site-specific productivity expectations
• Perform additional duties as assigned

• Process release-of-information requests and patient medical record requests accurately and efficiently
• Take calls from patients, insurance companies, and attorneys and provide medical record status
• Receive and process patient health information according to company and facility policies
• Maintain confidentiality, security, and HIPAA compliance for privileged patient information
• Maintain working knowledge of company and facility software
• Report work, site difficulties, and fluctuating volumes to the manager
• Manage patient health records and safeguard patient records
• Prepare new patient charts using paper and electronic health record sources
• Assemble medical records in standard order and ensure accuracy and completeness
• Create digital images of paperwork for electronic medical records
• Retrieve and appropriately transmit patient records to internal and external requesters
• Answer inbound and outbound calls
• Assist with patient walk-ins, faxes, mail, data entry, and pickup scheduling as needed
• Meet site-specific productivity expectations and perform other assigned duties

• Maintain, organize, and monitor electronic and paper medical records
• Review medical records for deficiencies, missing documentation, signature requirements, and documentation quality
• Process record corrections, amendments, and updates
• Support designated record set management and legal medical record maintenance
• Conduct routine medical record quality reviews and audits
• Process patient, caregiver, provider, attorney, payer, auditor, and regulatory agency requests for records
• Verify identity, authorization, and legal requirements prior to disclosure
• Coordinate responses to subpoenas, audits, investigations, and regulatory inquiries
• Maintain accurate disclosure logs and documentation of record releases
• Ensure compliance with HIPAA, state privacy laws, medical record retention requirements, accreditation standards, and organizational policies
• Identify and escalate risks related to documentation, privacy, security, or record management practices
• Participate in internal and external audits and corrective action activities
• Support regulatory readiness and audit preparedness initiatives
• Monitor data quality and documentation standards within electronic medical record systems
• Assist departments with documentation questions, record requirements, and best practices
• Identify trends, recurring deficiencies, and opportunities for improvement
• Support implementation of documentation standards and workflows
• Collaborate with Product Management, clinical teams, and operational teams regarding medical record functionality and improvements
• Participate in testing, implementation, and optimization of record-related workflows and technologies
• Assist with document management, scanning, indexing, and records retention processes
• Provide guidance to staff regarding medical record requirements, release of information procedures, and privacy standards
• Respond professionally and timely to internal and external record requests
• Promote a culture of compliance, confidentiality, and quality documentation throughout the organization

• Process release-of-information requests and medical record requests accurately and efficiently
• Take calls from patients, insurance companies, and attorneys regarding medical record status
• Receive and process patient health information according to company and facility policies
• Maintain confidentiality, security, and compliance with HIPAA and medical privacy regulations
• Maintain working knowledge of company and facility software
• Inform the manager about work, site difficulties, and fluctuating volumes
• Manage patient health records and safeguard patient records
• Prepare new patient charts using paper and electronic health record sources
• Assemble medical records in standard order and ensure they are accurate and complete
• Create digital images of paperwork for electronic medical records
• Retrieve and transmit patient records to internal and external requesters
• Answer inbound and outbound calls
• Assist with patient walk-ins and administrative duties such as faxes, mail, and data entry
• Meet site-specific productivity expectations
• Schedule pickups as needed
• Perform other duties as assigned

Health Information Specialist I – Temporary

• Work Monday-Friday, 8:00am-4:30pm
• Process legal certification and subpoena requests accurately in accordance with privacy and compliance requirements
• Receive and process patient health information requests according to company and facility policies
• Maintain confidentiality and security of privileged information
• Maintain working knowledge of company and facility software
• Adhere to company and customer facility codes of conduct and policies
• Inform the manager about work, site difficulties, and fluctuating volumes
• Assist with additional duties and responsibilities as required
• Apply medical privacy regulations consistently to prevent unauthorized disclosure
• Manage and safeguard patient health records and ensure HIPAA compliance
• Prepare new patient charts using paper and electronic health record sources
• Assemble medical records accurately and completely in standard order
• Create digital images of paperwork for electronic medical records
• Retrieve and transmit patient records to internal and external requesters
• Answer inbound and outbound calls
• Assist with patient walk-ins
• Handle faxes, mail, data entry, and pickup scheduling as needed
• Meet site-specific productivity expectations
• Perform other duties as assigned

• Process release-of-information requests and medical record requests accurately and efficiently
• Take calls from patients, insurance companies, and attorneys to provide medical-record status
• Document information across multiple platforms using two computer monitors
• Receive and process patient health-information requests according to company and facility policies
• Maintain confidentiality, security, and HIPAA compliance for privileged patient information
• Maintain working knowledge of company and facility software
• Inform the manager about work, site difficulties, and fluctuating volumes
• Manage patient health records and safeguard patient records
• Prepare new patient charts using paper and electronic health-record sources
• Assemble medical records in standard order and ensure accuracy and completeness
• Create digital images of paperwork for electronic medical records
• Retrieve and appropriately transmit requested patient records
• Answer inbound and outbound calls
• Assist with patient walk-ins and administrative duties such as faxes, mail, and data entry
• Meet site-specific productivity expectations
• Schedule pickups and perform other assigned duties