Learning and Development

• Develop and deliver technical, product, and practice-development training for employees and customers across the independent eye care professional channel
• Translate complex optical concepts, technologies, and product information into engaging, practical learning experiences
• Facilitate technical education for sales teams, customer-facing employees, customers, and eye care professionals
• Lead annual and ongoing national technical training initiatives
• Develop training plans and learning experiences supporting product launches, advanced optical technologies, business initiatives, and practice-development opportunities
• Coordinate training calendars, audiences, content, resources, and delivery requirements
• Evaluate training effectiveness and continuously improve programs using learner feedback, business needs, and performance insights
• Provide specialized technical and product training to sales representatives, customer service employees, and other customer-facing teams
• Develop customer-facing educational programs supporting patient and practice needs
• Develop, maintain, and deliver ABO/NCLE-compliant continuing education programs
• Facilitate approved continuing education courses at customer events, trade shows, conferences, and other industry programs
• Develop and improve training materials, presentations, facilitator guides, webinars, job aids, and other learning resources
• Serve as a technical and optical subject matter expert to internal teams and customers
• Collaborate with Learning & Development, Sales, Marketing, Product Management, R&D, Global Training, Customer Service, and Business Development
• Represent technical training at internal meetings, customer events, trade shows, conferences, and industry forums
• Perform additional duties as assigned based on evolving business needs

National Technical Training Manager

• Manage multiple immersive training projects, ensuring on-time, in-scope, and on-budget delivery
• Direct cross-functional teams, set priorities, and ensure project deadlines and quality standards are met
• Allocate resources based on team capacity and project demands
• Design and recommend development tools and processes to improve internal and outsourced development efficiency
• Establish engineering best practices and manage technical partnerships
• Provide primary technical support to internal and client users
• Ensure training content is accurate, relevant, and tailored to target audiences
• Collaborate with facilitators, trainers, and operational teams to integrate immersive training into existing programs
• Oversee deployment of immersive technologies, including hardware setup, software integration, and user onboarding
• Monitor and resolve technical or logistical implementation challenges
• Develop metrics and evaluation frameworks to measure team effectiveness and efficiency
• Monitor emerging technologies and best practices to enhance team capabilities

Immersive Training Manager

• Create and maintain a positive and professional learning environment
• Design and expand training and development programs aligned with product-specific methodologies and initiatives
• Coordinate, organize, and implement training programs
• Ensure the success of new-hire training and onboarding programs
• Manage up to 8 Learning Experience Leaders as direct reports
• Maintain training schedules and roster spreadsheets for assigned sites and/or GEOs
• Create seats and job descriptions for new learning experience staff
• Interview, onboard, and set expectations for learning experience staff
• Assess KPIs, conduct quarterly performance evaluations, and set goals
• Develop staff and leadership through continuing education and certifications
• Observe training classes and provide coaching and feedback
• Provide tools and resources for training material creation
• Maintain electronic records for learning experience leaders
• Analyze training evaluations, identify trends, and improve training outcomes
• Create and maintain training methodologies and courses
• Collaborate with Recruiting and Operations on pipeline-to-production feedback cycles
• Allocate resources and ensure occupational health and safety training
• Continuously improve training programs and learning opportunities
• Perform other duties as required

Learning Experience Manager – Fleet Response, T2B

• Develop and maintain expertise in the Great Minds professional services catalog
• Provide high-quality onsite support, coaching, and professional development to assigned schools
• Support districts and schools in successfully implementing Great Minds curricula
• Participate in internal training cycles to develop expertise in new professional services offerings
• Develop facilitation and coaching skills and familiarity with Great Minds products
• Maintain a strong and supportive Great Minds culture emphasizing trust, collegiality, curiosity, and quality
• Deliver a blend of professional development facilitation and coaching
• Provide occasional virtual sessions and travel beyond the region as needed

Professional Development Associate

• Assess, develop, and support educational needs of internal and external stakeholders
• Create and deliver effective training programs for the TRICARE Overseas Program
• Induct new hires and conduct classroom, virtual, and e-learning orientation sessions
• Deliver creative training programs for internal and external TRICARE stakeholders
• Design, develop, update, and maintain training materials, job aids, handouts, e-learnings, and manuals
• Determine training needs through consultation with managers and employees, job analysis, and performance feedback
• Identify and address learning issues and educational needs for employees and departments
• Maintain knowledge of emerging training trends, techniques, tools, and methods
• Build and deliver refresher training and education programs
• Evaluate programs and training effectiveness and improve delivery using evaluation data
• Maintain Learning Management System user data and accurate learning and development records
• Participate in local and global trainer calibration
• Maintain and progress a personal development plan
• Share operational and learning and development best practices
• Keep operational technical and functional skills current through back-to-the-floor activities
• Work with the TOP quality team to identify service improvement opportunities using feedback and customer journey outputs
• Lead or participate in ad hoc projects involving new training programs and platforms

Learning and Development Specialist

• Design and develop instructional or enablement content tailored to client needs
• Collaborate with subject matter experts and stakeholders to identify learning objectives, gather content, and ensure organizational alignment
• Develop interactive e-learning courses using instructional design models such as ADDIE and SAM and adult learning theories
• Design assessments and knowledge checks to measure learner progress, retention, and content effectiveness
• Review and refine instructional materials based on stakeholder feedback and learner outcomes
• Translate complex technical, operational, and business processes into clear, practical, field-ready content
• Refine broadly defined client needs into structured learning and performance support solutions
• Work with limited direct access to SMEs using available resources, internal support, and iterative development approaches
• Adapt to changing priorities, feedback, and client constraints throughout development
• Build training solutions and practical reference tools for real-world use
• Balance quality, timelines, and stakeholder expectations in a fast-paced, client-driven environment
• Create and update e-learning content, graphics, presentations, process documentation, and performance support materials
• Use approved development tools, templates, brand guidelines, and AI-supported workflows to improve efficiency and support content development

Instructional Designer

• Produce, edit, and deploy polished learning assets, including videos, digital modules, presentations, and training collateral
• Edit videos, presentations, and interactive modules using Camtasia, Vyond, Canva, Articulate (SCORM), and PowerPoint
• Create facilitator guides, participant handouts, job aids, and digital resources
• Ensure content meets brand standards and instructional design best practices
• Upload, test, and troubleshoot content in LMS platforms such as Schoox, Workday Learning, and SharePoint
• Maintain accurate and relevant content across learning academies and systems
• Monitor learner progress and support reporting needs
• Support scheduling and administration of virtual, self-guided, and instructor-led training sessions
• Coordinate communications, session logistics, and follow-ups for L&D events and academies
• Partner with L&D leadership, HR, and business leaders to gather feedback and improve learning experiences
• Contribute to cross-functional initiatives and continuous improvement efforts
• Collect and analyze feedback and performance data
• Contribute to dashboards and reports informing program enhancements and decision-making
• Independently prioritize daily content production, LMS updates, and training logistics
• Revise instructional content based on feedback and coordinate major training events with cross-functional stakeholders

Learning & Development Specialist

• Communicate verbally and in writing with customers, suppliers, associates, and other individuals or groups
• Implement the business plan for the area of responsibility by communicating goals, managing staffing and scheduling, assigning duties, coordinating workloads, and ensuring required training completion
• Manage daily HR office functions, including benefits, hiring, transfers, terminations, and payroll
• Execute and refine recruiting and staffing initiatives
• Research and address employment-related concerns for applicants, associates, and managers
• Ensure compliance with company HR policies and maintain accurate, confidential HR documents and systems
• Maintain quality and safety standards by ensuring training on logistics and company policies, standards, and procedures
• Identify concerns and determine corrective actions or recommendations
• Supervise and develop associates and leaders through assignment, performance monitoring, feedback, coaching, teaching, hiring, promotion, and evaluation
• Coordinate training such as new-hire orientation, CBL modules, web-based training, and virtual classrooms
• Identify training and development needs for hourly associates, drivers, and management
• Present and facilitate training courses and monitor curricula, deadlines, schedules, and compliance
• Coordinate and oversee job-related activities and assignments
• Develop stakeholder relationships and support plans and initiatives to meet customer and business needs
• Identify goals, objectives, accountability, progress, and improvement opportunities
• Promote continuous learning, belonging, ethics, integrity, customer focus, data-driven decisions, and continuous improvement

Human Resource Office/Training Manager – Fashion, Grocery, Import, Regional, Returns, Sam's, Wm.com

• Facilitate executive-level, senior leader, and other complex leadership development experiences
• Apply advanced facilitation mastery and executive presence to manage sensitive discussions, complex group dynamics, and high-visibility leadership experiences
• Coach, mentor, and develop facilitators through observations, feedback, certification preparation, and capability-building activities
• Support facilitator certification standards, assessment processes, readiness reviews, and development planning
• Partner with the Director of Leadership Development Delivery to drive delivery excellence, facilitator capability, quality standards, and continuous improvement
• Partner with Talent Advisors to design and execute custom leadership development experiences, leadership team sessions, strategic working meetings, onboarding experiences, and leadership forums
• Coach leaders and leaders-as-teachers to enhance learner engagement, leadership credibility, and learning impact
• Incorporate business strategy, organizational priorities, military acumen, and member-centered perspectives into leadership development experiences
• Evaluate learner feedback, facilitation observations, and business outcomes to improve leadership development delivery and learning impact
• Serve as a role model for facilitation mastery, coaching capability, executive presence, and leadership development excellence
• Identify, measure, monitor, and control business risks in accordance with risk and compliance policies and procedures

Leadership Development Delivery Lead

• Design, develop, and implement learning experiences across eLearning, microlearning, video, job aids, and performance support tools
• Conduct learning and performance needs assessments and translate findings into learning strategies, curricula, and measurable objectives
• Craft end-to-end, human-centered learning journeys
• Apply adult learning principles, ADDIE, SAM, Bloom's taxonomy, design thinking, behavioral science, and UX best practices
• Partner with subject matter experts and process owners to capture content, validate accuracy, and structure complex information
• Develop storyboards, scripts, facilitator guides, participant materials, and assessments
• Build and edit multimedia content including interactive eLearning, video, audio, motion graphics, and visual design assets
• Manage content deployment through LMS/LXP platforms and track learner engagement, completion, and performance outcomes
• Evaluate and iterate on learning experiences using feedback, analytics, and Kirkpatrick model business-impact measures
• Apply AI tools to accelerate content development, personalization, and analysis while maintaining quality, accuracy, and learner trust
• Manage multiple design projects concurrently, balancing scope, timelines, and stakeholder expectations
• Stay current on learning science, design innovation, and learning technology trends

Learning and Development jobs in Texas