Manager

• Define and execute the global strategy, operating model, governance framework, and service roadmap for Network Stable Services
• Lead globally distributed internal resources, regional leads, contractors, and managed-service providers
• Govern network service requests from intake and requirements assessment through solutioning, planning, implementation, validation, documentation, and closure
• Oversee LAN, WAN, wireless, network security, load balancing, IPAM, cabling coordination, and related infrastructure service delivery
• Ensure network implementations meet change-management, security, quality, asset-management, documentation, and operational-readiness requirements
• Govern managed-service providers and strategic suppliers, including operational reviews, service-improvement plans, escalations, resource planning, and supplier-performance discussions
• Identify and prioritize automation, AI, standardization, reusable designs, and automated controls for network services
• Define performance measures, dashboards, governance reports, and improvement targets
• Present performance, risks, priorities, investment needs, and recommendations to senior leadership
• Coach and develop employees, regional leaders, contractors, and service-provider teams

Senior Manager, Global Network Stable Services

• Manage commercial activities in the region by visiting clients and conducting sales negotiations in accordance with company guidelines and available operational capacity
• Lead commercial meetings and conduct regular follow-ups with clients and partners
• Oversee the entire sales and after-sales cycle, from prospecting through post-sale support
• Plan, organize, and participate in events, promotional campaigns, and relationship-building initiatives
• Manage the client and partner portfolio, monitoring sales and retention metrics
• Develop improvement projects for the region
• Support the development of new commercial partners through training, performance monitoring, and the sharing of best practices

Business Manager

• Provide commercial support to the representative and customer portfolio in the region
• Build and maintain ongoing relationships with representatives and customers
• Deliver training sessions
• Monitor sales performance indicators
• Support commercial requests and needs
• Implement business development initiatives
• Manage the customer portfolio by identifying opportunities and providing consultative support
• Support the commercial operations of points of sale
• Provide operational and commercial support, answer questions, and recommend best practices
• Ensure customer retention and prospect for new points of sale
• Assist with sales negotiations and closing processes
• Support representatives, partners, and customers in developing solutions
• Prospect, select, onboard, train, and activate new business partners
• Expand the representative network and market coverage

• Manage a multidisciplinary technical team, allocating resources to investigate the root causes of deviations in products and raw materials
• Manage the project portfolio, optimizing staffing and budgets to meet deadlines and targets
• Lead technical decision-making committees covering raw material stability, development, and performance
• Define action plans for raw material issues and manage negotiations and communication with suppliers
• Intervene in processes to drive continuous improvement and manage KPIs and financial indicators
• Manage communication with R&D, Quality, and Procurement, ensuring cross-functional alignment and collaboration
• Report to senior leadership on the status of critical projects, including alternative material validation and shelf-life extensions
• Comply with Quality, Health, Safety, Environmental, and Energy Efficiency policies
• Meet IMS targets and GMP commitments in accordance with RDC 48 and ISO 22716
• Define the roadmap for analytical technologies and methods supporting innovation and new product projects
• Identify technical risks and make decisions throughout product development
• Ensure timelines for product stability studies and the introduction of new raw materials
• Manage CapEx, the cost center, and operations across three laboratories in São José dos Pinhais and Camaçari

R&D Manager – Analytical Solutions, Product Performance

• Manage licensing and electronic implementation processes of Clinical Outcome Assessments (COAs) for clinical trials.
• Serve as primary contact with external vendors and internal departments.
• Track performance of assigned COA businesses, including sales/revenue and staff allocation.
• Oversee COA licensing activities and programs from study initiation through closeout.
• Partner with study project managers and set up vendors within IQVIA systems.
• Facilitate legal reviews and approvals and ensure quality deliverables are delivered on time and within budget.
• Create, track, and report COA licensing project support timelines.
• Perform financial reporting, track deliverables, and manage invoicing.
• Monitor, manage, and communicate COA licensing expectations and activities to cross-functional project teams.
• Coordinate with project resources within and outside the organization.
• Negotiate COA licensing costs and contracts.
• Develop and maintain internal databases of COA licensing requests and project plans.
• Participate in proposal development and sales/proposal presentations.
• Meet regularly with team members regarding project tasks to ensure milestones are met.
• Ensure work complies with standard processes, policies, and procedures and meets project timeline metrics.

Manager, Licensing & Distribution

• Lead the end-to-end quarterly PI Planning cycle, including alignment, Jira pre-work, prioritization with C-Level executives, tribe documentation, dependency mapping in Miro, event preparation and facilitation, and post-PI Planning activities with metrics and feedback
• Govern the portfolio of initiatives and dependencies in Jira
• Define the initiative creation process, audit the quality of entries, and map dependencies across tribes
• Lead a BP process documentation program in Confluence in partnership with Business Process teams and business leaders
• Map overlaps between AI Factories and Prod&Tech and support cross-functional workshops
• Quickly take ownership of the PI Planning cycle and ensure continuity of portfolio routines
• Design the next generation of the agentic model for prioritization, capacity planning, and squad cadence
• Improve the quality and completeness of initiatives and dependencies in Jira through automated auditing and continuous feedback
• Maintain and scale BP and Prod&Tech process documentation in Confluence
• Support the second phase of Jira implementation and measure skills adoption
• Facilitate cross-functional forums and work with senior stakeholders, including C-Level executives, VPs, and Heads

Portfolio Manager, PPMA Specialist

• Define the portfolio vision and strategy, aligned with customer and channel needs and the objectives of the Marketing Department
• Build and prioritize the roadmap, backlog, goals, and KPIs, deciding what to introduce, enhance, or discontinue
• Guide analyses of competitors, customers, partners, trends, and opportunities
• Translate signals from the Sales team into product hypotheses and portfolio decisions
• Lead the definition of the value proposition, target audience, and expected customer experience
• Coordinate design, testing, pilot programs, and validation
• Lead projects through launch and ensure improvements throughout the product life cycle
• Coordinate analyses of IRR, profitability, risk, and assumptions with Strategic Planning
• Support pricing, rate tables, and compensation decisions
• Plan launches and monitor adoption, usage, and commercial performance by channel
• Organize governance routines, KPIs, and reports to support decision-making
• Support sales communications and ensure alignment with channels, partners, and the sales force
• Establish decision-making forums and criteria with Strategic Planning and Sales
• Lead the Management team, allocate responsibilities, and develop capabilities
• Monitor profitability, portfolio results, roadmap adherence, launch timelines, adoption, and commercial performance
• Use data and feedback to prioritize improvements, correct deviations, and recommend product enhancement or discontinuation
• Maintain collaboration with Marketing, Strategic Planning, Sales, and support functions
• Represent the Management team in governance meetings and communicate priorities, risks, results, and recommendations to leadership

Product and Market Manager – Affirmative Opportunity for Black Talent

• Orchestrate services across the three LATAM regions
• Translate the services vision into a relevant, scalable, market-ready portfolio
• Translate the services vision into portfolio priorities and offer roadmaps
• Develop, productize, and manage services offers with clear packages, scopes, and standards
• Identify and address delivery capability gaps
• Build and govern the external partner ecosystem
• Develop training and capability-building programs for internal teams and partners
• Define go-to-market strategies, sales plays, and commercial activation tooling
• Enable technical, commercial, operational, and executive stakeholders to position the portfolio
• Collect market feedback and translate it into portfolio, enablement, and tooling improvements
• Orchestrate consistency of offers and activation across the three regions while enabling local adaptation
• Reinforce TD SYNNEX’s positioning as a partner enabler, not a competitor
• Influence across functions, regions, vendors, and partners without direct authority
• Travel frequently, approximately 25%

Senior Manager, Services Enablement, LATAM

• Act strategically and consultatively in the commercial development of the FIDC, structuring and negotiating financial transactions with medium-sized and large companies
• Expand the customer base and build loyalty among key accounts
• Prospect companies aligned with the portfolio and manage the full sales cycle, from initial outreach through closing
• Analyze risks, balance sheets, and financial documents, contributing to credit assessment and transaction structuring
• Build consultative relationships with C-level executives, CFOs, and Controllers
• Negotiate while balancing transaction volume, risk, and return
• Monitor the market and competitors, generating commercial intelligence and identifying opportunities
• Collaborate with risk, credit, and operations teams during customer onboarding and retention
• Present periodic performance indicators and results related to customer acquisition, active portfolio, and revenue
• Contribute to improvements in products, processes, and commercial strategy

Commercial Manager

• Act strategically and consultatively in the commercial development of the FIDC business
• Structure and negotiate financial transactions with mid-sized and large companies
• Expand the client base and build loyalty among key accounts
• Strengthen the company’s market positioning and ensure targets are achieved with profitability and security
• Prospect companies whose profiles align with the portfolio
• Manage the entire sales cycle: outreach, needs assessment, proposal, and closing
• Analyze risks, balance sheets, and financial documents, contributing to credit assessment and transaction structuring
• Develop consultative relationships with C-level executives, CFOs, and Controllers
• Negotiate with margin and strategy, balancing transaction volume, risk, and returns
• Monitor the market and competition, generating commercial intelligence and opportunities
• Collaborate with the risk, credit, and operations teams during client onboarding and retention
• Present periodic metrics and results related to acquisition, active portfolio, and revenue
• Contribute to improvements in products, processes, and commercial strategy