Operations

• Maintain studio resourcing trackers, utilization snapshots, and freelance roster databases.
• Help organize studio operating rhythms, including agendas, meeting notes, and action tracking.
• Process freelance onboarding, contract routing, deal memos, and vendor setup.
• Track purchase orders, vendor invoices, and studio operational spending against budgets.
• Coordinate facilities, equipment bookings, and edit suite scheduling for the US hub.
• Route cross-functional Legal, Compliance, Rights, and Licensing requests to right owners.
• Assist with resourcing, traffic coordination, and maintaining operational dashboards for senior management.
• Use spreadsheets, project management software, and Google Workspace to track budgets, purchase orders, and invoices.

Studios & Creative Operations Coordinator

• Execute FlexStaff staffing strategy for assigned areas to ensure client needs are met.
• Receive and fulfill staffing requests for clinical and non-clinical contingent staff throughout Northwell Health.
• Collaborate with clinical and non-clinical leaders to align employee resources with site needs.
• Monitor staffing needs and ensure support expectations are met.
• Review and submit temp profiles against long-term staffing needs.
• Review and confirm short-term temp requests for daily needs.
• Monitor and update long-term orders in the FlexStaff database.
• Document daily communications between sites and staff in the FlexStaff database.
• Initiate and promote process improvement opportunities.
• Monitor filled percentages of long-term and short-term orders and report to management.
• Collaborate with the myTIME Kronos team, HR Technology and FlexStaff leadership on technology development and improvement.
• Ensure compliance standards are met before approving staff for shifts.
• Perform related duties as required.

Staffing and Operations Specialist – Weekend Coverage, Temp

• Troubleshoot and correct client errors and exceptions and respond to inquiries.
• Respond independently to phone, email, and other client inquiries regarding supported services.
• Provide daily reconciliations and metrics.
• Review daily open items to ensure proper follow-up and closure.
• Meet service level agreements for daily deliverables.
• Ensure all assigned tasks and project deliverables are completed.
• Take a lead role in the processing and timely issuance of securities.
• Support clients with routine transactions and daily processes.
• Provide basic technical assistance and respond to straightforward client inquiries.

Client Operations Specialist

• Directly contact clients to troubleshoot and correct errors/exceptions and respond to inquiries
• Independently respond to phone, email, and other client inquiries regarding supported services
• Provide daily reconciliations and metrics
• Review daily open items to ensure proper follow-up and closure
• Meet service level agreements for daily deliverables
• Ensure assigned tasks and project deliverables are completed
• Prepare, participate in, and conduct internal and external training
• Provide daily, weekly, monthly, quarterly, semiannual, and annual metric, business, and management reporting
• Support the Operations Manager on special tasks and projects

Senior Specialist, Client Operations

• Directly contact clients to troubleshoot and correct errors/exceptions and respond to inquiries
• Independently assist clients by responding to phone, email, and other inquiries regarding supported services
• Provide daily reconciliations and metrics
• Review daily open items to ensure proper follow-up and closure
• Meet service level agreements for daily deliverables
• Ensure tasks and assigned project deliverables are completed
• Prepare, participate in, and conduct requested internal and external training
• Provide client support for routine transactions and daily processes
• Provide basic technical assistance to clients
• Prepare daily, weekly, monthly, quarterly, semi-annual, and annual metric, business, and management reports
• Support the Operations Manager on special tasks and projects

• Contact clients directly to troubleshoot and correct errors or exceptions and handle inquiries
• Respond independently to phone, email, and other inquiries regarding supported services
• Provide daily reconciliations and metrics
• Review daily open items to ensure proper follow-up and closure
• Meet service level agreements for daily deliverables
• Ensure assigned tasks and project deliverables are completed
• Lead the processing and timely issuance of securities
• Support clients with routine transactions and daily processes
• Provide basic technical assistance and respond to straightforward client inquiries

• Manage day-to-day Yoobic administration and execution, including communications and tasking
• Build, schedule and maintain missions and training courses
• Monitor completion and follow up on outstanding studio tasking
• Support operational communications and ensure studio-facing materials are accurate and delivered on schedule
• Monitor studio compliance with established operational processes and identify recurring operational issues
• Maintain SOPs, FAQs, job aids and other operational resources, ensuring documentation is current and appropriately versioned
• Gather and surface studio feedback and operational insights to support continuous improvement
• Assist with studio implementation of Visual Merchandising updates, including coordination, communication, execution and follow-up
• Travel to studios as needed to support Visual Merchandising execution, project launches and other operational initiatives
• Maintain Asana projects, tasks, trackers, deadlines and dependencies
• Track deliverables on operational projects and follow up with stakeholders
• Support coordination of operational initiatives and escalate risks, delays or recurring issues to the Director of Retail Operations
• Perform other duties as assigned

Studio Operations and Communications Associate

• Investigate card and ACH disputes according to Reg E, MasterCard, and debit network rules
• Resolve disputes within applicable regulatory timeframes
• Manage the end-to-end chargeback lifecycle and minimize financial loss
• Review and decide remote deposit capture checks, returns, and adjustments
• Investigate suspicious account activity, high-risk transaction patterns, and customer demographics to identify and mitigate fraud
• Synthesize complex data into well-reasoned fraud and dispute determinations
• Document findings in clear, concise investigative summaries
• Contribute to collaboration, continuous improvement, and effective risk management
• Use new technology, including AI, to improve processes and ensure accurate decisions

Operations Associate

• Manage life cycle of sales orders from forecast to delivery (OTS, EDI, order entry & booking, etc.)
• Serve as the operational partner to retail accounts, sharing product information, inventory availability, and fulfillment plans
• Partner with Sales, Marketing, and Planning to align supply and channel allocation for launches, seasonal sets, and promotional windows
• Monitor account performance, including fill rate, on-time delivery, and compliance, and flag risks and opportunities
• Provide daily, weekly, and monthly order-status updates to Sales, Customer, and Management
• Engage with international field teams and regional managers to gather customer, competitive, and market insights
• Coordinate with international retail partners to schedule pick-ups and ensure timely delivery
• Collaborate with Global Logistics and Regulatory teams on compliance and shipping documentation
• Ensure contractual obligations are met, troubleshoot orders, and escalate issues through proper channels
• Research and resolve claims, returns, and chargebacks
• Drive process improvements across order management and fulfillment

Retail Operations Coordinator

• Oversee design, distribution, and back-end functioning of monthly community newsletters and ACLS announcements
• Manage distribution lists, segments, engagement data, and strategies to enhance engagement
• Update and develop branding elements and templates for Mailchimp
• Identify and schedule WordPress fixes and site enhancements with the Chief Communications Officer and web development partner
• Track and assess site content performance and architecture and create and manage redirect links
• Manage awardee records and other CRM integration content
• Manage content ownership maps and lead universal updates
• Provide technical assistance to staff users
• Represent Communications at weekly technology meetings with vendors
• Develop paid social media and third-party advertising plans with program and fundraising teams
• Design basic advertisements and graphics in Canva and coordinate complex materials with external designers
• Assess and present advertising campaign performance and recommendations
• Develop and implement social media strategies across Facebook, BlueSky, Instagram, YouTube, and LinkedIn
• Produce, schedule, and assess daily social media content
• Develop social media toolkits for ACLS members, Fellows, and partners
• Track and report social media outreach effectiveness
• Monitor social media news and trends related to ACLS’s mission and programs
• Produce audience-facing marketing collateral and direct external designers
• Maintain ACLS brand templates and standards
• Coordinate video shoots and content development with external vendors
• Capture event photography as needed
• Support visual brand management, signage, publications, and staff resources
• Draft select external communications
• Present projects to staff and leadership
• Document communications processes and policies
• Provide general administrative support and other duties as assigned

Operations jobs in New York

Studios & Creative Operations Coordinator

Staffing and Operations Specialist – Weekend Coverage, Temp

Client Operations Specialist

Senior Specialist, Client Operations

Senior Specialist, Client Operations

Client Operations Specialist

Studio Operations and Communications Associate

Operations Associate

Retail Operations Coordinator

Marketing and Operations Manager