Project Manager

• Ensure all aspects of service are in place and deliver high customer satisfaction
• Act as a point of escalation when necessary
• Provide pre-sales support when needed
• Deliver and manage multiple projects in line with delivery plans, quality plans, and budgets
• Create and maintain project plans, assign duties, manage P&L, track costs against budget, and ensure timely change control and customer approvals
• Act as the single point of contact for clients and internal teams
• Chair regular reviews, escalate issues, and report progress to clients and management
• Record time according to company policy
• Ensure accurate forecasting for invoicing and revenue recognition
• Assist successful project transition into operations
• Ensure projects meet time, cost, and quality targets
• Manage risks and issues with contingency planning
• Conform to TRAKA governance throughout the project lifecycle
• Work with Sales, Technical Support, and R&D to identify opportunities, drive improvements, assist business growth, and travel to customer sites when required

• Coordinate and support multiple election and governance projects from initial planning through to delivery
• Work with clients, Project Managers and Consultants to understand requirements and translate them into clear project activity
• Prepare and maintain project specifications, timelines, documentation and accurate records
• Coordinate with internal production, design and digital teams to align schedules, resources and key milestones
• Attend client meetings, track actions and provide clear updates throughout the project lifecycle
• Carry out quality checks and help identify and resolve issues before they affect delivery
• Support compliance with election law and Civica procedures relating to quality, data security and business continuity
• Build knowledge of election delivery and project management, progressing towards ownership of increasingly complex projects

Election Project Coordinator

• Lead the design, implementation and start-up of capital investment projects across the manufacturing site
• Translate project charters and technical specifications into safe, compliant and effective delivery
• Lead capital investment projects from definition through implementation and start-up, maintaining focus on agreed scope, budget and timing
• Embed Health, Safety and Environmental requirements throughout project activity and ensure work follows legislation, site rules and Nestlé standards
• Escalate incidents or concerns
• Coordinate commissioning of plant and equipment against agreed standards and support controlled handover into site operations
• Plan and oversee third-party activity on site, setting expectations and monitoring delivery, safety and quality
• Work with Operations, R&D, Marketing, Logistics and other site teams to align project scope, dependencies, timing and budget
• Support development of project scopes, cost estimates and timing plans for CapEx investments of up to £5 million+
• Apply effective financial control throughout project delivery
• Manage risk and help ensure each investment delivers its intended value

• Own operations execution and project management for the Palestine sub-team in coordination with Avaaz
• Serve as the central coordination point across project streams, ensuring deadlines, deliverables, and priorities are clear, owned, and met
• Track concurrent projects and maintain a reliable source of truth for status, owners, and next steps
• Prepare and lead key project meetings and follow up with project owners
• Prepare and share weekly project dashboards summarising status, blockers, risks, and next steps for leadership
• Support and coordinate project owners, stepping in directly when delivery gaps arise
• Ensure security protocols are followed
• Support donor cultivation and fundraising efforts
• Coordinate cross-team and cross-organisational collaboration with partners and Avaaz departments
• Track operational KPIs including throughput and survey progress
• Build and maintain reporting for real-time visibility into operational health
• Use data to flag risks and inform prioritisation and resourcing decisions
• Design and document lightweight standard operating procedures
• Analyse workflows to remove friction, reduce cycle times, and lower operational cost
• Select and set up practical tooling for project tracking and reducing manual work
• Support operational delivery of team events and gatherings in a high-security context
• Anticipate operational risk, build contingency plans, and pivot when conditions change

Senior Project Manager

• Create and maintain project plans, schedules, RAID logs, status reports, and delivery documentation.
• Manage project scope, milestones, deliverables, dependencies, and timelines.
• Lead project governance routines, weekly reviews, status meetings, and steering committees.
• Monitor project health and proactively identify risks, issues, and blockers.
• Keep projects on track for scope, timeline, budget, and customer expectations.
• Build and maintain relationships with customer stakeholders throughout the project lifecycle.
• Coordinate between customers and ScienceLogic delivery teams.
• Lead project status calls, executive reviews, and steering committees for technical, operational, and executive audiences.
• Align project activities with customer business objectives and measurable outcomes.
• Translate technical delivery activities into business value and identify whitespace opportunities.
• Develop understanding of ScienceLogic solutions, AI capabilities, and platform architecture.
• Use AI, Copilot, Power Automate, and workflow orchestration for reporting, RAID management, action tracking, resource planning, and customer communications.
• Drive projects with urgency and ownership, pushing back on scope creep or unrealistic timelines.
• Own risks, issues, and escalations through resolution, coordinating across PS, Support, Product, Engineering, SRE, CS, and Sales.
• Coordinate resource requirements, support forecasting and capacity planning, and track consultant assignments.

• Coordinate customer and internal IT projects from handover through to closure
• Plan, schedule and coordinate projects to meet time, budget and scope requirements
• Set up and maintain projects in Autotask, including plans, tasks and budgeted hours
• Schedule engineers and coordinate suppliers, customers and internal teams
• Arrange kick-off meetings, pulse calls and project documentation
• Track progress, risks, issues and dependencies, escalating where needed
• Keep customers informed and manage expectations through regular updates
• Monitor time and cost and flag billing milestones to Finance
• Support Project Managers on larger and more complex projects
• Improve PMO processes, templates and ways of working
• Maintain accurate project records, reporting and PSA data

Project Coordinator

• Act as the day-to-day customer contact for asset performance, availability, incidents, warranty topics and regular performance meetings
• Monitor LTSA and SLA commitments, KPIs, invoicing and payments
• Identify contractual risks and opportunities early
• Support the development and implementation of European O&M processes, SOPs, templates, reporting standards and KPI frameworks
• Lead country-by-country process roll-outs, including planning, training, go-lives, adoption tracking and corrective actions
• Coordinate maintenance planning, spare parts, service partners and cross-country initiatives
• Escalate blockers when needed
• Prepare performance reporting and dashboards
• Turn operational data, customer feedback and lessons learned into improvement projects
• Connect customers, local O&M teams and the European O&M organisation to support energy storage asset performance

O&M Project Manager – Europe

• Support the delivery of design, construction and refurbishment initiatives throughout the EMEA region
• Provide inputs for the strategic plan
• Independently manage assigned projects and initiatives implemented by vendor partner teams/consultants
• Systematically collect and report routine and ad-hoc data
• Support vendor partner relationships and oversee their performance
• Lead and participate in scheduled meetings
• Develop relationships with key partners and regional teams for seamless project execution
• Support business procurement decisions with vendor partners and implement global strategies in EMEA workplace projects

Global Real Estate Project Analyst – Internship Programme, Undergraduate

• Lead procurement and implementation of a replacement national safeguarding case management system
• Work with safeguarding teams, dioceses and cathedrals to identify, validate and prioritise user requirements
• Translate requirements into procurement documentation and future system design
• Drive business case development and solution definition
• Organise impact assessments, prepare budget proposals and recommend budget changes
• Establish project organisation, governance responsibilities, project team roles and Project Boards
• Define project scope, financial profile, goals, objectives, risks and deliverables
• Create and manage project, resource and communications plans and the project budget
• Acquire resources, allocate work and coordinate team members, contractors and consultants
• Collaborate with IT colleagues, stakeholders, technical developers and third-party suppliers
• Develop use cases, test plans and user acceptance scripts
• Oversee data cleansing and migration from multiple data sources
• Manage fault logs and coordinate fault resolution
• Oversee quality control, risk assessment and risk management throughout the project lifecycle
• Maintain project benefits profiles and review project benefits with managers
• Ensure IT security, data handling, data protection and acceptable-use compliance
• Support user training and adjustment of business processes and working practices
• Plan business and system readiness and lead transition to business as usual
• Ensure helpdesk handover and competent IT support for new systems

NSCMS Project Manager – Tech Specialist

• Deliver assigned product changes to EMEA clients, including major client-led projects/programmes, small client enhancements, product upgrades and internal strategic change
• Develop understanding of clients’ businesses, infrastructure, contacts, approval points, decision-making and change delivery processes
• Develop and maintain strong relationships across client project teams and GBST
• Lead as the key contact for clients and GBST for assigned EMEA change delivery
• Own delivery, reporting and adherence to contractual commitments
• Attend, chair and contribute to internal and client project meetings
• Author and present project documentation and reporting
• Negotiate Statements of Work and change requests
• Create project plans, system implementation plans, tasks, dependencies and accountabilities
• Manage projects within agreed budgets, scope, schedules, methodologies and procedures
• Manage stakeholder engagement, risks, issues, progress reporting and budget tracking
• Manage project teams and assess resource needs
• Monitor project costs, quality, status, invoices and financial reporting
• Report project status to clients, senior management, project teams and stakeholders
• Ensure compliance with GBST’s Quality Management System
• Support continuous improvement of change-management processes, methodologies and tools
• Manage team morale and address resource effectiveness and development needs