Representative

• Provide world-class service to all guests at Hyatt House Evanston
• Handle front desk operations and ensure guest satisfaction
• Greet and assist guests during check-in
• Handle guest check-outs, verify billing accuracy, and resolve issues
• Manage cash transactions and maintain accurate records
• Answer guest inquiries and take reservations
• Promote hotel services to increase occupancy
• Address guest concerns in person and over the phone
• Operate telephone systems, assist with internal calls, and schedule wake-up calls
• Complete shift checklists
• Process incoming mail, messages, and faxes
• Maintain the front desk log book and communicate issues to incoming shifts
• Serve as cashier and attend to market needs
• Maintain professional appearance and proper uniform
• Greet and assist guests, visitors, and team members
• Follow and train team members on Safety and Security Policies
• Report suspicious activity and prepare Guest Incident reports
• Perform duties in accordance with Safety and Security Policies, OSHA, and Blood Borne Pathogens regulations
• Perform other duties as assigned by management

Guest Service Representative – Full Time

• Provide world-class service to all guests at the front desk
• Greet and assist guests during check-in
• Handle guest check-outs, ensure billing accuracy, and resolve issues
• Manage cash transactions and maintain accurate records
• Answer guest inquiries, take reservations, and promote hotel services
• Address guest concerns in person and over the phone
• Operate telephone systems, assist with internal calls, and schedule wake-up calls
• Complete shift checklists
• Process incoming mail, messages, and faxes
• Maintain the front desk log book and communicate issues to incoming shifts
• Serve as a cashier and attend to market needs
• Maintain professional appearance and proper uniform
• Greet and assist guests, visitors, and team members
• Train team members on safety and security procedures
• Report suspicious activity and write Guest Incident reports
• Perform duties in accordance with Safety and Security Policies, OSHA, and Blood Borne Pathogens regulations
• Perform other duties as assigned by management

• Manage the performance of ecoATM kiosks across a local territory of retail partner locations
• Conduct regular and on-demand store visits to ensure kiosks are optimally placed, clean, and fully operational; maintain daily logs of visits, issues found, and resolutions
• Maximize kiosk uptime by running test transactions, performing preventative maintenance and technical repairs, parts replacements, troubleshooting issues, and reporting deficiencies to internal teams
• Evaluate kiosk placement effectiveness and work with store management to secure optimal placement and resolve temporary issues
• Perform kiosk installations, relocations, and removals at retail partner locations
• Build and maintain relationships with store and location management through training, awareness building, and proactive problem-solving
• Serve as the first point of contact at new locations, introducing ecoATM and explaining the value of hosting kiosks
• Communicate placement issues, concerns, and recommendations to key account management and ISR leadership
• Engage with and assist ecoATM customers directly at kiosks; report customer issues and concerns to internal teams
• Act as the voice of the customer by sharing observations about customer experiences with internal teams
• Participate in customer engagement events
• Plan and schedule store visits using reporting tools and established policies
• Maintain awareness of site and driving safety and report concerns to management
• Take on additional responsibilities and projects as directed by leadership

In-Store Representative, Chicago Metro

• Coordinate and participate in daily clinic preparation
• Identify patients and perform patient check-in/check-out
• Post charges and manage cash
• Schedule patient appointments
• Register patients and set up accounts
• Handle phone calls and take and deliver messages to physicians, nurses, and others
• Accurately report medical information obtained from patients and referring physicians
• Distribute messages according to practice communication standards
• Manage incoming patient care requests related to in-basket activities, referrals, work queue activity, and incoming telephone calls
• Apply insurance eligibility, network coverage, and benefits rules
• Initiate and secure prior authorizations as needed
• Conduct oneself in a responsible and professional manner

Patient Services Representative – Eye

• Coordinate and participate in daily clinic preparation
• Identify patients and perform patient check-in/check-out
• Post charges and manage cash
• Schedule patient appointments
• Register patients and set up accounts
• Handle phone calls and take/deliver messages to physicians, nurses, and others
• Accurately, completely, and timely report medical information from patients and referring physicians
• Distribute messages according to practice communication standards
• Manage incoming patient care requests, including in-basket activities, referrals, work queue activity, and incoming telephone calls
• Initiate and secure prior authorizations as needed
• Provide information and maintain a positive image to ensure patients' needs are met

Patient Services Representative

• Participate in structured training covering insurance policies, claim processes, systems, and procedures through virtual, classroom, and on-the-job training
• Assess coverage to determine compensability
• Investigate claims by gathering information from policyholders, claimants, and witnesses
• Partner with resources to obtain evidence and assess claims for potential fraud
• Establish claim reserves, determine claim resolution amounts, and issue accurate payments
• Develop and execute action plans for effective claim resolution
• Communicate claim status to all parties, including business customers
• Maintain accurate claim activity records in claim management systems
• Adapt to new workflows, technology implementations, system upgrades, and digital tool rollouts
• Manage personal and business insurance damage claims involving automobiles, heavy equipment, mobile equipment, and property damage
• Perform other duties as assigned

Inside Auto Claim Representative

• Manage auto physical damage claims from first notice of loss through resolution and settlement
• Handle low to moderate complexity cases, including total loss evaluations and vehicle repair oversight
• Evaluate policy terms, conditions, and exclusions to determine coverage, liability, and damage
• Negotiate equitable settlements within authority
• Coordinate with appraisal teams and repair facilities for accurate damage assessments and timely resolution
• Conduct investigations, gather relevant facts, document findings, and maintain accurate claim records
• Determine settlement amounts based on appraisal estimates
• Write denial letters, Reservation of Rights, and other necessary correspondence when appropriate
• Provide timely and professional communication to customers, representatives, and internal stakeholders
• Adapt to new technology implementations, system upgrades, and AI-related digital tool rollouts
• Perform other duties as assigned

Auto Physical Damage Claim Representative

• Coordinate and participate in daily clinic preparation
• Identify patients and perform patient check-in/check-out
• Post charges and manage cash
• Schedule patient appointments
• Register patients and set up accounts
• Handle phone calls and distribute messages according to communication standards
• Manage incoming patient care requests, referrals, work queue activity, and telephone calls
• Initiate and secure prior authorizations as needed
• Provide information and a positive image to meet patients' needs

Part-time Patient Services Representative – Urology

• Coordinate and participate in daily clinic preparation
• Identify patients and perform patient check-in/check-out
• Post charges and manage cash
• Schedule patient appointments
• Register patients and set up accounts
• Make and manage phone calls and messages
• Accurately and promptly report medical information from patients and referring physicians
• Distribute messages according to practice communication standards
• Manage incoming patient care requests related to in-basket activities, referrals, work queue activity, and incoming calls
• Conduct oneself in a responsible and professional manner

Patient Services Representative – Oncology Center Services

• Coordinate and participate in daily clinic preparation
• Identify patients and perform patient check-in and check-out
• Post charges and manage cash
• Schedule patient appointments
• Register patients and set up accounts
• Make and manage phone calls
• Take and deliver messages to physicians, nurses, and others
• Accurately, completely, and promptly report medical information obtained from patients and referring physicians
• Distribute messages according to practice communication standards
• Manage incoming patient care requests related to in-basket activities, referrals, work queue activity, and incoming telephone calls
• Initiate and secure prior authorizations as needed
• Conduct oneself in a responsible and professional manner

Representative jobs in Illinois

Guest Service Representative – Full Time

Guest Service Representative – Full Time

In-Store Representative, Chicago Metro

Patient Services Representative – Eye

Patient Services Representative

Inside Auto Claim Representative

Auto Physical Damage Claim Representative

Part-time Patient Services Representative – Urology

Patient Services Representative – Oncology Center Services

Patient Services Representative – Central Services