Supervisor

• Manage and implement production operations and shop-floor activities under the direction of the Production Manager
• Lead production activities and support plant operations, goals, and objectives
• Provide direct leadership to Lead employees and subordinates in assigned production areas
• Act as liaison between upper management and hourly employees, providing timely feedback
• Supervise production and production-support operations
• Drive SQDCI and Continuous Improvement activities and initiatives
• Develop and manage team members’ performance and capabilities based on KPIs
• Ensure equipment, facilities, and personnel are operated and maintained consistently with plant goals
• Assist with monitoring plant production and quality-control performance
• Maintain facilities and equipment and recommend adjustments in conjunction with CI initiatives
• Provide leadership and training to achieve plant and company goals
• Implement and maintain preventative maintenance programs
• Assist in developing and implementing safety-awareness programs and investigating safety issues
• Assist with staff performance evaluations and proactive personnel actions
• Perform other duties as directed by plant management

Production Supervisor

• Assist the General Manager/Assistant General Manager with leadership and supervision of store personnel
• Achieve key performance metrics
• Ensure efficient daily operation of the store
• Ensure regulatory compliance while delivering exceptional customer experience
• Perform key-holding supervisor duties for opening and closing procedures
• Supervise staff and retail processes
• Maintain brand standards in visual merchandising
• Ensure compliance with state-specific regulations and company SOPs
• Communicate SOP changes to employees
• Provide coaching, training, and development focused on service standards and accountability
• Monitor and maintain store inventory
• Handle and resolve patient issues and escalations
• Maintain professional relationships with business partners
• Maintain strict confidentiality and compliance
• Perform other tasks assigned by management

Shift Supervisor

• Assist the General Manager/Assistant General Manager with leadership and supervision of store personnel
• Help achieve key performance metrics and ensure efficient daily store operations
• Ensure regulatory compliance and exceptional customer experience
• Perform key-holding supervisor duties, including opening and closing procedures and basic supervision of staff and retail processes
• Maintain brand standards in visual merchandising
• Ensure compliance with state-specific regulations and company SOPs
• Communicate SOP changes to employees
• Provide coaching, training, and development focused on service standards and accountability
• Monitor and maintain store inventory
• Handle and resolve patient issues and escalations
• Maintain professional relationships with business partners
• Maintain confidentiality and compliance
• Perform other tasks assigned by management
• Report to the General Manager

• Coordinate first-line management functions for production planning, production output, equipment maintenance, people management, quality, safety, and sanitation
• Directly supervise hourly employees in the processing department of dry extruded pet food
• Manage processing or packaging schedules to maximize output while minimizing costs
• Participate in problem solving to achieve production and cost goals
• Lead and coach integrated work groups according to the factory’s continuous improvement plan
• Coordinate repairs and modifications with engineering and maintenance
• Ensure products comply with quality checkpoints and Good Manufacturing Practices
• Provide a safe working environment for employees
• Drive continuous improvement efforts across the plant

• Responsible for the transportation program
• Transport participants, meals, durable medical equipment, pharmacy, and other necessary items
• Travel to surrounding PACE locations
• Supervise and administer transportation operations
• Support Trinity Health PACE programs serving older adults through coordinated preventive, primary, acute, and long-term care services

Transportation Supervisor

• Direct QC Technician activities and schedule work to achieve daily and weekly milestones
• Communicate production, quality, environmental, and safety issues immediately to management
• Supervise QC Technicians, including scheduling, performance reviews, corrective action, training, and timecard approvals
• Mentor and motivate team members to improve engagement and meet productivity and quality metrics
• Disseminate pertinent and timely information as the team communications hub
• Maintain and improve team efficiency and implement continuous improvement projects
• Collaborate with manufacturing and quality engineers to implement new processes
• Perform hands-on QC Technician duties as needed
• Own the team's quality output as a stakeholder in Eos's quality program
• Maintain clean and organized work environments and address safety or productivity risks
• Model professional behavior and enforce work rules and accountability
• Measure and report performance metrics
• Work the schedule of the assigned team, potentially including second or third shift, weekends, extended hours, and holidays
• Perform other assigned duties and responsibilities
• Conduct work in office and factory environments, following required safety procedures and using safety equipment

Quality Supervisor

• Manage a team of represented employees and maintain product flow throughout the factory
• Manage machining operations, with potential oversight of assembly or welding
• Supervise production activities to meet production goals, quality, and cost objectives
• Prioritize production schedules based on product introduction, equipment efficiency, and materials supply
• Control capital expenditures and direct/indirect labor
• Develop schedules and manpower requirements for assigned areas
• Select, develop, and evaluate personnel
• Interpret and administer labor agreements
• Maintain records of labor activities, attendance, skills inventory, training and development, shop performance, and budgets
• Maintain compliance with safety, housekeeping, work habit, and business policies
• Ensure products are manufactured to specifications and work instructions
• Plan and coordinate work assignments in support of production plans
• Develop and implement plans to eliminate work backlog and balance workload
• Lead safety, rework reduction, throughput improvement, lean manufacturing, 6S, and quality improvement initiatives
• Define and implement individual training programs based on skills inventories
• Build teams and lead the assigned area

Manufacturing Supervisor

• Supervise field service technicians according to Company policies and procedures to safely and effectively achieve Company and Division objectives
• Communicate job expectations, monitor and appraise job performance, review compensation actions, and provide coaching and training
• Approve and coordinate scheduled activities for field service technicians, including on-call scheduling
• Lead planning and execution of assigned division-level strategic initiatives
• Provide direction for Field Service delivery and manage customer experience for assigned Key Account customers
• Manage supplier relationships and service performance of authorized service providers in the region
• Resolve service incidents or issues with Company personnel
• Serve as field service representative for the assigned area, including reviewing scopes of work, participating in project calls and meetings, and meeting with customers and external partners
• Collaborate in developing field service processes and procedures
• Review field service reports and prepare activity reports and analysis
• Assist with site needs and requirements for scheduled work
• Ensure achievement of target metrics regarding field service performance
• Maintain inventoried items and fixed assets in the assigned service area
• Support and assist the Field Service Manager as needed
• Further the goals and positive, professional image of the Division through effective dealings with customers and internal departments and divisions

Field Service Supervisor

• Manage repair and maintenance of manufacturing facilities and equipment
• Install, repair, and maintain mechanical and electronic equipment, tools, and instruments
• Install, repair, and maintain manufacturing facilities infrastructure
• Make and machine replacement tools and parts for manufacturing operations
• Plan and prioritize work orders and schedule repair and maintenance activities to minimize production downtime and disruptions
• Direct, leverage, and guide the work of others and mobilize resources
• Monitor and achieve operational and financial results for the area of responsibility
• Supervise entry-level or semi-skilled hourly production, craft, and clerical employees
• Coordinate resources and set daily team priorities to ensure task completion and operational objectives
• Monitor daily operations of a unit or sub-unit
• Apply operational business practices and coordinate with related areas to improve efficiency
• Direct operations of work units
• Make people-management decisions, including hiring, terminating, rewarding, training, and developing employees
• Follow Safe Quality Food procedures and report unsafe conditions or customer complaints
• Participate in SQF root cause and corrective actions as required

Maintenance Supervisor

• Direct and supervise QC Technician activities, including scheduling work to meet daily and weekly milestones
• Complete performance reviews, issue corrective actions, provide training, and approve timecards
• Mentor and motivate team members to improve engagement and ensure productivity and quality metrics are met
• Create and promote a respectful and positive work environment
• Disseminate pertinent and timely information as the team communications hub
• Maintain and improve team efficiency
• Initiate and implement continuous improvement projects
• Collaborate with manufacturing engineers and quality engineers to implement new processes
• Perform hands-on QC Technician duties as needed
• Own the team’s quality output as a key stakeholder in Eos’s quality program
• Ensure clean and organized work environments and promptly resolve clutter or disorganization
• Model professional behavior and enforce work rules and accountability
• Measure and report performance metrics
• Communicate production, quality, environmental, and safety issues to management