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Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in ophthalmic procedures and IOL product technology, with a strong focus on customer relationship management and business development. Proven ability to execute business plans and achieve sales targets while maintaining a competitive edge in the market.
Highest-signal resume keywords
Ophthalmic Procedures KnowledgeIOL Product ExpertiseCustomer Relationship ManagementBusiness DevelopmentSalesforce CRM Experience
About the role
Key responsibilities & impact- Support surgical facilities and oversee the overall IOL portfolio
- Showcase product benefits and differentiate products from competitors through high technical consultancy in assigned accounts
- Work with Account Managers, Tender and Pricing teams to provide customer solutions
- Drive total IOL revenue and market share in the NSW West Territory
- Accelerate PCIOL penetration
- Facilitate the Accelerator program in selected accounts
- Manage tender requirements with internal teams
- Work with Customer Operations on consignment, leveraging MyAlcon360
- Develop new business with customers to achieve sales targets
- Maintain and optimize existing relationships and manage business with key customers
- Provide feedback on competitor activities through line management
- Maintain and uphold an excellent company image
Requirements
What you’ll need- Tertiary qualifications in optometry, orthoptics, science or business
- 2-3 years of experience in customer-facing roles within a surgical environment or other industries
- Strong understanding of ophthalmic procedures, product technology, and selling to the medical profession
- Demonstrable track record developing and executing business plans, goal setting and team building, performance management
- Strong desire and ability to learn technical knowledge
- Deep knowledge of all IOLs and ability to detail the full portfolio of IOL products
- Ability to competitively position Clareon vs. modified/advanced monofocals
- Excellent communication, presentation, and negotiation skills, both technical and interpersonal
- Customer-oriented mindset and strong customer relationship management
- Flexibility, motivation, self-confidence, resilience, goal-oriented mindset and strong drive
- Strong logical and analytical skills to solve problems, work independently and be proactive
- Strong business decision-making based on data, fairness, and consistency
- Experience with CRM applications such as Salesforce is desired
Benefits
Comp & perks- Competitive compensation package
- Opportunities for career advancement
- Collaborative and supportive team culture
- Diversity and inclusion
- Meaningful work contributing to advancements in eye health
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
IOL Portfolio ManagementTechnical ConsultancyBusiness Plan ExecutionSales Target AchievementCompetitor Analysis
Soft Skills
Excellent Communication SkillsPresentation SkillsNegotiation SkillsProblem-Solving SkillsGoal-Oriented Mindset
Tools & Technologies
MyAlcon360Salesforce
Certifications & Qualifications
Tertiary Qualifications in OptometryTertiary Qualifications in OrthopticsTertiary Qualifications in ScienceTertiary Qualifications in Business
Industry Keywords
Surgical EnvironmentCustomer-Facing RolesIOL Revenue GrowthPCIOL PenetrationTender Management