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Aligned Data CentersCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and executing regional operations strategies, managing complex operational organizations, and ensuring compliance with safety and regulatory standards. Proven ability to lead teams, manage budgets, and drive performance metrics in mission-critical environments.
Highest-signal resume keywords
Regional Operations Strategy DevelopmentMission-Critical Facility Operations ManagementExecutive-Level Communication SkillsOperational Risk ManagementWorkforce Planning and Resource Allocation
About the role
Key responsibilities & impact- Develop and execute regional operations strategy aligned with enterprise objectives, customer commitments, and growth plans
- Provide executive oversight for critical facility operations across multiple states, markets, and campuses
- Translate enterprise priorities into regional operating plans, performance expectations, and accountability mechanisms
- Allocate leadership attention, workforce resources, and operational support based on business needs and risk
- Ensure consistent execution of standards for 24x7 operations, maintenance, reliability, safety, security, service delivery, logistics, incident management, and business continuity
- Evaluate market operational health and readiness and establish corrective or improvement plans
- Serve as the regional executive escalation point for operational events, customer concerns, personnel matters, and infrastructure risks
- Maintain executive availability during critical incidents and ensure communication, escalation, investigation, and follow-through
- Own regional operational, customer, safety, financial, and workforce performance
- Review performance indicators including uptime, SLA performance, safety, maintenance, incidents, capacity utilization, training, staffing, customer satisfaction, and budget performance
- Identify systemic risks and operational gaps and lead coordinated mitigation efforts
- Ensure incidents are investigated, corrective actions completed, and lessons learned applied
- Own regional operating budget performance and oversee forecasting, labor planning, capital priorities, and cost management
- Lead regional workforce planning and evaluate staffing models across markets
- Lead, coach, and develop Senior Directors and regional operations leaders
- Build leadership capability through succession planning, talent reviews, performance calibration, and employee development
- Serve as executive operational sponsor for strategic customers and regional customer relationships
- Participate in executive customer meetings, service reviews, escalations, and operational planning
- Support customer deployments and transition new capacity into operations
- Represent regional operations in executive reviews, planning meetings, and cross-functional initiatives
- Support regional growth planning, new markets, campus expansion, new buildings, customer deployments, and operational transitions
- Assess readiness of leadership, staffing, training, systems, and processes before new capacity becomes operational
- Partner with Platform Delivery and Commissioning on transitions to steady-state operations
- Champion safety, security, compliance, and operational discipline
- Ensure compliance with company policies, customer requirements, applicable laws, codes, regulations, and critical environment standards
- Maintain operational documentation, emergency procedures, qualifications, and readiness
- Directly supervise Senior Directors, Operations and potentially other regional operations leaders
- Provide indirect leadership to Directors, Facility Managers, technical leaders, and operations employees across multiple markets
Requirements
What you’ll need- Bachelor’s degree in Engineering, Facilities Management, Business, Operations, or a related field preferred; equivalent relevant experience may be considered
- Minimum of 10–15 years of progressive experience in mission-critical, data center, industrial, utility, or critical facility operations
- Experience with multiple markets, sites, or geographically dispersed teams
- Demonstrated experience leading leaders and managing complex, large-scale operational organizations
- Strong understanding of UPS systems, generators, electrical distribution, cooling systems, fire protection systems, and building management systems
- Experience with operating budgets, workforce planning, forecasting, performance metrics, and resource allocation
- Experience managing significant customer relationships and executive-level escalations
- Strong understanding of operational risk, incident management, change management, business continuity, and regulatory compliance
- Ability to interpret complex operational, engineering, financial, and performance information and translate it into business decisions
- Executive-level communication and presentation skills
- Ability to travel approximately 35%–50%
- Ability to access active critical environments, mechanical spaces, rooftops, and construction areas
- Ability to occasionally bend, climb, and lift or move up to 25 pounds
- Must be able to respond to significant operational events outside normal business hours
Benefits
Comp & perks- Medical, dental, and vision insurance
- Health Savings Account with employer contribution for eligible participants
- Flexible Spending Accounts for health and dependent care
- 401(k) plan with company match
- Paid time off and holiday pay
- Short-term disability, life insurance, and long-term disability insurance
- Voluntary life, critical illness, legal, and additional disability coverage
- Employee assistance program (EAP)
- Wellhub gym membership and other wellness initiatives
- Bonus opportunities
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
UPS SystemsGeneratorsElectrical DistributionCooling SystemsFire Protection SystemsBuilding Management SystemsOperating BudgetsPerformance MetricsResource AllocationIncident Management
Soft Skills
Leadership DevelopmentExecutive Escalation ManagementCustomer Relationship ManagementTeam BuildingCommunication
Industry Keywords
Data Center OperationsIndustrial OperationsUtility OperationsCritical Facility OperationsBusiness ContinuityRegulatory ComplianceOperational DisciplineEmergency ProceduresPerformance CalibrationTalent Reviews