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Posted: 9/19/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in investigating and evaluating auto insurance claims, ensuring compliance with regulatory standards, and effectively communicating with claimants and involved parties. Proficient in negotiating settlements and documenting claims with clarity and precision.
Highest-signal resume keywords
Auto Insurance ClaimsNegotiation SkillsCommunication SkillsCustomer ServiceTask Management
About the role
Key responsibilities & impact- Investigate basic and occasionally moderately complex auto claims
- Handle non-represented claims
- Evaluate coverage, determine liability, and negotiate settlements
- Communicate directly with claimants, insureds, witnesses, and other involved parties
- Maintain compliance with regulatory and company standards throughout the claim lifecycle
- Investigate minor to moderately complex auto accidents and prepare summaries
- Conduct recorded statements with claimants, insureds, and witnesses
- Collaborate with internal teams to ensure timely and customer-focused claim handling
- Negotiate and settle claims according to established best practices and guidelines
- Document claim files with clear notes, summaries, and decision rationale
- Review and evaluate auto claims to determine coverage, liability, and damages
- No supervisory duties
Requirements
What you’ll need- Experience and qualifications considered for compensation
- Must possess authorization to work in the United States
- Employer does not sponsor individuals for work visas
- Applicants who currently hold an active insurance license must terminate all existing appointments before onboarding and must not hold outside appointments during employment
- Applicants with a resident producer license seeking an adjuster role must surrender that license when instructed by the licensing team
- Dedicated, private workspace free from distractions when working from home
- Appropriate desk and seating
- Reliable internet with minimum speeds of 50 MB download and 5 MB upload
- Skills: Auto Insurance Claims, Communication, Customer Service, Multitasking, Task Management
Benefits
Comp & perks- Fully remote work
- Laptop, monitors, headset, keyboard, and mouse
- Monthly connectivity reimbursement for internet costs
- Comprehensive technology setup
- Equal employment opportunity protections
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims InvestigationCoverage EvaluationLiability DeterminationSettlement NegotiationDocumentation Skills
Soft Skills
MultitaskingCollaboration
Certifications & Qualifications
Active Insurance License
Industry Keywords
Regulatory ComplianceClaim LifecycleAuto AccidentsRecorded Statements