Director – Digital Product Management
American Express
Posted: 10/20/2026
Director of Technology Product Delivery
Hiscox
Posted: 10/20/2026AzureCloudCyber SecuritySDLC
Associate Director, Biddable
Croud
Posted: 10/20/2026G
Area Reliability Director
Guardian Industries - DeWitt
Posted: 10/20/2026
Senior Director, Digital Strategy – Paid Digital, Creative
Bully Pulpit International
Posted: 10/20/2026
Director, Senior Clinical Program Leader – Rheumatology
Boehringer Ingelheim
Posted: 10/20/2026
Executive Director – AP Social Science Department Head, Curriculum & Assessment
The College Board
Posted: 10/20/2026Executive Director, AP World Languages and Arts – Curriculum & Assessment
The College Board
Posted: 10/20/2026
Senior Director, Forensics
DLS Discovery, LLC
Posted: 10/20/2026Cloud
Technical Director, Complex Bridges
Michael Baker International
Posted: 10/20/2026
U.S. Director of Medical Affairs – Ophthalmology
MSD
Posted: 10/19/2026
Director of Public Safety, Axon 911 – Pacific Region
Axon
Posted: 10/19/2026
Wellness Director
StoryPoint
Posted: 10/19/2026
Director of Warehouse and Logistics
SOLV Energy
Posted: 10/19/2026ERP
Director of National Accounts
U.S. Multimodal Group
Posted: 10/19/2026
Associate Director, Development
Noora Health
Posted: 10/19/2026
Commercial Director, North America
Farmina
Posted: 10/19/2026
Director of Brand
Boulder Care
Posted: 10/19/2026
Director, Development
UGE
Posted: 10/19/2026
Director – External Affairs
American Electric Power
Posted: 10/19/2026
Director, Investor Bridge & Construction Lending
Deephaven Mortgage
Posted: 10/19/2026Director – Digital Product Management
American ExpressPosted 10/20/2026full-timePhoenix • Arizona • United StatesLead💰 $144,250 - $256,250 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management with a focus on API and service architectures, driving product strategy and execution while ensuring alignment with customer needs and market trends. Proven ability to lead cross-functional teams and deliver complex products that enhance operational efficiency and measurable business value.
Highest-signal resume keywords
Product ManagementAPI ArchitectureCross-Functional LeadershipCustomer-Centered DesignStrategic Roadmapping
About the role
Key responsibilities & impact- Own the strategy and roadmap for acquiring APIs and services
- Define the target-state product, balancing new capabilities, modernization, partner migration, and retirement of legacy services
- Translate customer needs, market trends, and technology developments into differentiated and commercially viable product opportunities
- Own the full product lifecycle from discovery and solution design through build, launch, adoption, and ongoing evolution
- Translate complex needs into clear requirements, API behaviors, domain models, workflows, non-functional requirements, and acceptance criteria
- Work hands-on with Technology and Architecture to review and challenge API specifications, schemas, integration flows, and solution tradeoffs
- Drive prioritization and product KPIs across customer value, reliability, data quality, adoption, revenue, and cost-to-serve
- Engage directly with partners, merchants, developers, and internal users to validate product decisions and solve meaningful end-to-end problems
- Partner with teams on value propositions, packaging, pricing, go-to-market, and adoption
- Develop business cases and ensure roadmap priorities reflect customer outcomes, scalability, and commercial potential
- Support strategic partner and sales discussions with product, technical, and commercial expertise
- Lead across GMNS, Technology, Operations, Risk, Compliance, Pricing, Commercial, and Servicing to drive coordinated execution
- Build trust, challenge assumptions constructively, surface risks early, and create clarity in a highly matrixed environment
- Raise the product and technical bar through customer-centered design, reusable models, complete workflows, and strong lifecycle management
- Distill complex product and architecture topics into clear recommendations, tradeoffs, and decisions for senior leadership
Requirements
What you’ll need- Preferred 6+ years of product management or technical product leadership experience, including ownership of APIs, data products, platforms, or other complex B2B services used by external customers or partners
- Deep understanding of modern API and service architectures, including REST, event-driven models, webhooks, asynchronous processing, data contracts, security, performance, observability, versioning, and backward compatibility
- Ability to read and challenge detailed technical artifacts
- Demonstrated ability to move from an ambiguous customer or business problem to a coherent target-state product and technical solution, while making pragmatic delivery tradeoffs
- Proven ability to build technically complex products around real customer workflows and connect product decisions to adoption, revenue, operational efficiency, and measurable business value
- Exceptional ability to earn trust, influence without authority, navigate a complex matrix, and create productive partnerships across Product, Technology, Architecture, Risk, Operations, and Commercial teams
- Track record of delivering durable products in demanding environments, with strong ownership, attention to detail, intellectual curiosity, and a bias toward action and measurable outcomes
- Ability to connect market and technology shifts to a clear product strategy and translate that strategy into an executable roadmap
- Proven ability to modernize legacy capabilities, lead complex cross-functional change, and improve how product and technology teams work together from strategy through execution
- Outstanding communicator able to make complex product and technical topics clear, concise, and decision-oriented for audiences ranging from engineers to senior executives
- Bachelor's Degree
- Employment eligibility to work with American Express in the United States is required; the company will not pursue visa sponsorship for these positions
Benefits
Comp & perks- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
- Equity (if applicable)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
API OwnershipRESTEvent-Driven ModelsWebhooksAsynchronous ProcessingData ContractsSecurityPerformanceObservabilityVersioning
Soft Skills
Influencing Without AuthorityBuilding TrustNavigating Complex MatrixExceptional CommunicationIntellectual Curiosity
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
B2B ServicesProduct LifecycleCustomer WorkflowsCommercial ViabilityOperational Efficiency