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Director – External Affairs
American Electric PowerCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in community relations, economic development, and government relations, with a strong focus on building strategic relationships and managing resources effectively. Proven leadership and exceptional communication skills are essential for advocating company initiatives and navigating complex regulatory environments.
Highest-signal resume keywords
Community Relations ManagementEconomic Development StrategyGovernment Relations ExpertiseLeadership and Team ManagementOral and Written Communication Skills
About the role
Key responsibilities & impact- Lead the development of company strategies and policies to build effective community relations, influence public policy, create internal and external communications, and participate in economic development strategies, new technology and energy efficiency programs while achieving customer satisfaction
- Direct and guide staff and consultants to build, maintain, and manage legislative, environmental, regulatory, economic development, community, and customer contacts and relationships
- Manage the effective investment of political and community contribution resources
- Manage, coordinate, and facilitate solutions to strategic community and business development issues, including franchises, service quality, right of way, ordinances, taxes, facility siting, commission complaints, customer complaints, and environmental and regulatory issues
- Participate and serve in state and community organizations
- Administer and advocate for company safety programs and initiatives
- Perform other job responsibilities when requested by company leadership
- Manage and supervise external affairs managers and other assigned staff
Requirements
What you’ll need- Bachelor's degree in Finance, Business, Engineering, Public Policy, Communications, or other related field
- 8 years' experience in Community Relations, Economic Development, Government Relations or Customer Relations per the listed principal accountabilities
- Utility industry experience preferred
- Demonstrated ability to successfully build strategic internal and external relationships, political acumen, and display strong initiative to direct and manage resources, projects and challenges across business units, committees and task forces (both internal and external to the company)
- Demonstrated and successful leadership
- Exceptional oral and written communication and presentation skills
- Travel to various locations required with participation in evening business and community functions (~25%)
Benefits
Comp & perks- Annual Bonus
- 401K
- Long Term Incentive
- AEP Pension
- Comprehensive Benefits Package
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Strategic PlanningPolicy DevelopmentProject ManagementRegulatory ComplianceCustomer Satisfaction Initiatives
Soft Skills
Political AcumenRelationship BuildingInitiativeProblem SolvingPresentation Skills
Industry Keywords
Utility Industry ExperienceCommunity EngagementEconomic Development ProgramsSafety Program AdministrationLegislative Advocacy