Account Manager
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Anserve, Inc.Posted 10/20/2026full-timeButler • New Jersey • United StatesMid-LevelSenior💰 $45,000 - $55,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer relationship management and account growth capabilities, leveraging excellent communication and organizational skills to enhance client satisfaction and drive business opportunities. Proficient in CRM systems and Microsoft Products, with a solid understanding of the healthcare industry.
Highest-signal resume keywords
Customer Relationship ManagementAccount Management ExperienceCRM System ProficiencyExcellent Communication SkillsHealthcare Industry Knowledge
About the role
Key responsibilities & impact- Maintain the highest level of customer relationships and proactively find opportunities for growth
- Proactively contact existing customers and serve as point of contact for assigned clients
- Initiate client contact for regular check-ins, information updates, reviews, and related objectives
- Review and update customer account information in the Anserve Operations system and CRM system
- Inform clients about features they may not be aware of
- Create, use, and explain Anserve reports to internal departments and external stakeholders
- Identify opportunities to grow business from the existing account base, including overflow, appointment services, and inbound text/email
- Work with the Senior Client Success Manager on next steps
- Attend client meetings virtually or in person
- Collaborate with other departments and senior management
- Assist with sales presentations and internal and external marketing projects
- Perform other duties as assigned
Requirements
What you’ll need- At least 3 years of customer service and/or account management experience
- Bachelor's degree preferred
- Working knowledge of Microsoft Products and CRM
- Able to learn/pick up other tangent systems
- Excellent oral, written, and analytical skills
- Comfortable on the phone, detail-oriented, and able to document well
- Very organized, motivated, and results-driven
- Accountable, articulate, and confident
- Disciplined in a remote or office environment
- Able to work both collaboratively and autonomously
- Some travel required for trade shows and in-person client meetings
- Basic understanding of the healthcare industry is a plus
Benefits
Comp & perks- 401k with up to 4% Employer match
- Health Premium covered generously
- Dental, Vision, Accident, Critical Illness
- Generous PTO package
- Tuition Reimbursement
- Referral Bonus
- Professional Training Environment
- Work with an Award-Winning Team
- Flexible Working Conditions
- A Family-Owned Company
- Advancement Opportunities
- Manager Development Programs
- Monthly Rewards/ Incentives
- Biannual Industry Rewards
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ManagementCustomer ServiceCRM SystemMicrosoft ProductsAnserve ReportsData DocumentationAnalytical SkillsSales PresentationsMarketing ProjectsClient Check-ins
Soft Skills
Detail-OrientedOrganizedMotivatedResults-DrivenArticulate
Tools & Technologies
Anserve Operations SystemCRM SoftwareMicrosoft Office Suite
Industry Keywords
Healthcare IndustryClient MeetingsTrade ShowsCollaborationRemote Work