AT&T

Assistant Manager – Store/Kiosk

AT&T
Posted 10/20/2026full-timeLutherville-Timonium • Maryland • United StatesMid-LevelSenior💰 $53,200 - $79,800 per yearWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and communication skills while effectively managing retail operations and driving sales performance. Possesses expertise in telecommunications, with a focus on customer experience and team development.

Highest-signal resume keywords
Retail Operations ManagementSales Performance OptimizationTeam Leadership and CoachingTelecommunications Industry KnowledgeCustomer Experience Enhancement

About the role

Key responsibilities & impact
  • Partner with a store manager to oversee all aspects of daily retail store operations
  • Assist with merchandising and product launches
  • Help meet and exceed sales objectives
  • Ensure customers receive an extraordinary experience with AT&T products and services
  • Perform outreach and promotional activities, including off-site events as needed
  • Coach a team of retail sales consultants to meet sales and service goals
  • Oversee and develop the store team

Requirements

What you’ll need
  • Excellent communication and leadership skills
  • Three or more years of sales and/or customer experience in telecommunications or a related industry
  • Prior management experience
  • Well-developed planning, analytical and problem-solving skills
  • Familiarity with wireless terminology, industry trends and AT&T mobility systems
  • Ability to collaborate with key stakeholders on initiatives beyond store walls
  • Strategic perspective and ability to champion change
  • Ability to inspire a team through high performance, collaboration, and teamwork
  • Ability to utilize professional expertise to solve problems and analyze issues
  • Initiative and results-oriented approach

Benefits

Comp & perks
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
  • Best in class paid training

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales ManagementMerchandisingAnalytical SkillsProblem-Solving SkillsPlanning Skills
Soft Skills
Excellent CommunicationLeadership SkillsCollaborationInitiativeResults-Oriented Approach
Tools & Technologies
AT&T Mobility Systems
Industry Keywords
TelecommunicationsWireless TerminologyCustomer ExperienceSales ObjectivesPromotional Activities