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Posted: 10/20/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and communication skills while effectively managing retail operations and driving sales performance. Possesses expertise in telecommunications, with a focus on customer experience and team collaboration.
Highest-signal resume keywords
Retail Operations ManagementSales Objectives AchievementTeam LeadershipTelecommunications Industry KnowledgeCustomer Experience Enhancement
About the role
Key responsibilities & impact- Partner with a store manager to oversee all aspects of daily retail store operations
- Assist with merchandising and product launches
- Help meet and exceed sales objectives
- Ensure customers receive an extraordinary experience with AT&T products and services
- Perform outreach and promotional activities, including off-site events as needed
- Coach a team of retail sales consultants to meet sales and service goals
Requirements
What you’ll need- Excellent communication and leadership skills
- Three or more years of sales and/or customer experience in telecommunications or a related industry
- Prior management experience
- Well-developed planning, analytical and problem-solving skills
- Familiarity with wireless terminology, industry trends and AT&T mobility systems
- Ability to collaborate with key stakeholders on initiatives beyond store walls
- Strategic perspective and ability to champion change
- Ability to inspire a team through high performance, collaboration, and teamwork
- Ability to utilize professional expertise to solve problems and analyze issues
- Initiative and results orientation
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
- Best-in-class paid training
- Commission of $18,000
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ExperienceCustomer Experience ManagementMerchandisingAnalytical SkillsProblem-Solving Skills
Soft Skills
Excellent CommunicationLeadership SkillsCollaborationInitiativeResults Orientation
Tools & Technologies
AT&T Mobility Systems
Industry Keywords
Wireless TerminologyIndustry TrendsRetail SalesPromotional ActivitiesStrategic Perspective