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Posted: 10/20/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and communication skills while managing retail operations and a sales team. Proven ability to exceed sales objectives and enhance customer experiences in the telecommunications industry.
Highest-signal resume keywords
Retail Management ExperienceSales Objectives AchievementTeam Development and CoachingCustomer Experience EnhancementWireless Industry Knowledge
About the role
Key responsibilities & impact- Oversee all aspects of the daily operation of a retail store
- Manage and develop a team of retail sales consultants
- Handle merchandising and product launches
- Meet and exceed sales objectives
- Ensure customers receive an extraordinary experience with AT&T products and services
- Perform outreach and promotional activities, including off-site events as needed
- Coach retail sales consultants to meet sales and service goals
- Collaborate with key stakeholders on initiatives beyond store walls
Requirements
What you’ll need- Excellent communication and leadership skills
- Three or more years of sales and/or customer experience in telecommunications or a related industry
- Prior management experience
- Well-developed planning, analytical and problem-solving skills
- Familiarity with wireless terminology, industry trends and AT&T mobility systems
- Ability to collaborate with key stakeholders on initiatives beyond store walls
- Ability to work evening and weekend hours
- Ability to work 40 hours per week
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
- Best in class paid training
- Relocation assistance may be available, if applicable
- Monthly commission dollars by meeting and/or exceeding store sales objectives
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ManagementMerchandisingProduct LaunchesAnalytical SkillsProblem-Solving Skills
Soft Skills
Excellent CommunicationLeadership SkillsCollaboration Skills
Tools & Technologies
AT&T Mobility Systems
Industry Keywords
TelecommunicationsRetail OperationsCustomer ExperienceWireless TerminologyPromotional Activities