Balchem Corporation

Operator

• Prepare ingredients and set up equipment according to prescribed manufacturing instructions
• Operate automatic and semi-automatic production machines
• Move materials to the production area for processing
• Move finished products to the storage area
• Perform housekeeping duties to maintain equipment and work areas in sanitary condition

Production Operator

QA Engineer

• Perform quality assurance duties to support plant operations
• Examine company facilities to ensure standards are maintained and product integrity is preserved
• Monitor cleaning and sanitation procedures
• Perform product testing during production, including moisture, sensory, and granulation analysis
• Resolve quality problems
• Work with the Production Manager to monitor and document the safety and quality of raw and finished products
• Report quality deviations that may become potential liabilities
• Provide forms and control samples to shift leaders and operators for production
• Assist with research and development projects
• Monitor the timeliness and completeness of QA procedures and documentation
• Monitor equipment line clean-outs, Master Sanitation Schedule duties, and CCP/CP procedures
• Ensure paperwork is complete, accurate, timely, and compliant with company standards
• Adhere to company personnel, safety, equipment maintenance, and upkeep policies
• Become proficient in production and safety policies and procedures
• Report directly to the Quality Assurance Supervisor

Quality Assurance Technician

Scientist

• Serve as the primary technical resource for sensory science across the Human Nutrition & Health business
• Build sensory science capability through development and delivery of training for R&D, Quality, and Operations personnel
• Design sensory methods, prepare samples, execute sensory evaluations, and interpret and communicate results
• Provide technical guidance to establish and achieve measurable sensory targets supporting product and business objectives
• Lead and execute the complete sensory study cycle, including defining objectives, selecting methods, preparing samples, conducting studies, analyzing and interpreting data, maintaining records, and communicating conclusions and recommendations
• Translate business, customer, and project questions into study designs, statistical approaches, decision criteria, and technically supported conclusions
• Establish, train, and validate a network of internal Sensory Champions
• Train Sensory Champions, develop and qualify panelists, and monitor panel performance
• Ensure sensory methods are applied consistently across studies and locations
• Manage partnerships with external sensory laboratories, universities, and other research partners
• Develop and maintain sensory procedures, SOPs, study templates, training materials, and best-practice documentation
• Collaborate with R&D, Quality, Operations, Supply Chain, Sales, Marketing, Product Management, external research partners, and customers on sensory-related issues
• Provide sensory science support across laboratories, product platforms, manufacturing locations, and customer programs
• Organize work, prioritize tasks, analyze problems, and identify opportunities supporting business priorities
• Apply sensory science expertise and structured problem-solving to develop practical recommendations
• Lead adoption of consistent sensory methods and capabilities across functions and locations
• Participate in customer meetings and technical discussions as the sensory science expert
• Perform other duties as assigned

Senior Sensory Scientist

Research Scientist

• Provide hands-on support to laboratory and pilot plant R&D functions, including extrusion, granulation, and fluidized bed operation
• Use formulation chemistry expertise to create innovative products and improve existing formulations
• Generate ideas to expand customer value and profits and differentiate Balchem from competitors
• Use design of experiments (DOE) to explore multivariate design spaces
• Document projects in an organized and transparent manner
• Develop deep expertise in microencapsulation, spray-drying, agglomeration, and rumen-protected nutrient end-use technology
• Act as project manager and anticipate challenges to keep projects moving forward
• Review patent and technical literature and communicate external technology developments
• Collaborate with multidisciplinary teams to solve technical problems
• Interface with Supply Chain and Commercial teams
• Represent Balchem in industry groups and trade associations
• Publish articles, file patents, and present at industry association meetings
• Support product scale-up, including infrequent travel to production sites
• Perform other duties as assigned

Research Scientist/Senior Scientist

Customer Support

• Manage and process customer orders end-to-end, ensuring accuracy, timeliness, and adherence to customer requirements
• Serve as a primary point of contact for customers, proactively managing inquiries, order status, issues, and escalations
• Collaborate with Product Management on product launches, product changes, customer-specific requirements, and issue resolution
• Partner with Supply Chain, Production, and Planning to align order fulfillment with inventory, production schedules, and customer commitments
• Coordinate with domestic and international customer service teams for consistent communication, process alignment, and global account support
• Coordinate domestic and international shipments with logistics, shipping, and freight forwarders, including export documentation, SLI completion, and freight quote management
• Identify supply or fulfillment risks and communicate mitigation plans
• Handle customer complaints, returns, and credits
• Identify process inefficiencies and recommend continuous-improvement solutions
• Maintain compliance with company safety policies and procedures
• Perform other related duties as required

Customer Service Representative

Technician

• Prepare and maintain drums and cylinders according to operational, maintenance, and safety standards
• Transport containers between the Bulk Packaging Warehouse and Maintenance Shop using an electric forklift
• Inspect containers for identification and damage, and stage containers as required
• Remove, install, and maintain valves, fuse plugs, and related fittings
• Perform internal visual inspections of containers, drums, and cylinders
• Remove labels and clean container exteriors
• Conduct pressurized leak testing on mechanical fittings and components
• Operate forklifts, pallet jacks, chain hoists, torque wrenches, and other hand and power tools
• Operate and maintain sandblasting, dust collection, and paint booth equipment
• Follow and assist with developing and improving policies, procedures, and work instructions
• Collaborate with coworkers and other departments
• Support continuous improvement initiatives and maintain a safe, efficient, and organized maintenance department
• Complete maintenance documentation accurately and promptly
• Perform housekeeping, including cleaning, washing, disassembling, and reassembling equipment
• Complete safety training and comply with safety policies, procedures, and PPE requirements
• Perform other duties as assigned

Drum Refurbishment Technician

Manager

• Lead development, implementation, and administration of site Quality Assurance and Quality Control functions
• Formulate and execute a strategic quality plan with plant and Balchem leadership
• Integrate quality priorities into operational excellence processes
• Manage CAPA programs, including customer and vendor complaints, holds, audit nonconformances, and root cause analysis
• Manage change control and portions of the commercialization process
• Develop and implement food safety, preventive controls, and prerequisite programs, including HACCP/HARPC, pest control, recall, allergen, sanitation, and environmental monitoring
• Maintain customer quality satisfaction through controls for raw materials, in-process materials, production processes, environmental conditions, and finished products
• Develop the site quality team and cross-functional teams through evaluations, training plans, employee relations, and performance management
• Ensure regulatory and third-party certification compliance
• Conduct or coordinate customer, vendor, third-party audits, and regulatory inspections
• Execute operational excellence plans and support customer site visits and audits
• Lead commercial product onboarding, trial reviews, specification creation, formula and label reviews, and inspection plans
• Manage departmental staffing, management review, budget, expenses, and capital projects
• Partner with site leaders and cross-functional teams on goals, decisions, training, and development
• Execute internal audit programs and ensure corrective actions are completed
• Drive improvements in quality KPIs, including compliance, first-pass quality, complaints, disposals, inventory health, CAPA closure, environmental and sanitation performance
• Collaborate with R&D, production, and commercial teams on new products, processes, equipment, and launches
• Quantify launch risks, communicate mitigations, and support first-time makes
• Support preparation for customer visits and external audits

Quality Manager

Supervisor

• Manage third-shift production operations
• Ensure compliance with the production schedule
• Determine efficient use of personnel, equipment, and supplies
• Review production reports
• Monitor production operations and take corrective action when deviations occur
• Report problems and corrective actions to operations staff
• Observe production processes for compliance with written SOPs
• Prepare shift reports and communicate shift activities to the Production Manager and Plant Manager daily
• Audit personnel for compliance with policies and procedures
• Plan staffing requirements with the Production Manager, Plant Manager, and Production Scheduler
• Maintain accurate and up-to-date personnel records
• Promote team-based decision making
• Maintain supply inventory and inform Purchasing when supplies are needed
• Inform the Maintenance Manager when major equipment repairs or supplies are needed
• Prepare and submit work orders and follow up on their status
• Participate in team meetings and training programs
• Provide coaching and advisory support to team meetings
• Set quarterly goals and objectives with the Production Manager
• Pursue personal improvement and relevant educational enrichment
• Use time management tools to monitor daily activities
• Meet with Management Staff regarding work, company objectives, and production performance
• Comply with all corporate policies and procedures
• Perform other duties as required

Production Supervisor – 3rd Shift

• Supervise, motivate, coach, and monitor employees assigned to Production and Packaging during the weekend schedule
• Provide clear direction at shift start and maintain active floor presence
• Address performance, attendance, conduct, communication, and conflict concerns promptly and professionally
• Carry out supervisory responsibilities in accordance with company policies, procedures, and applicable laws, partnering with Human Resources and management as appropriate
• Coordinate and oversee continual operation of production and packaging processes
• Monitor safe and effective operation of production equipment and supporting systems, including cookers, extruders, feed systems, augers, scales, slurry systems, surge bins, PLCs, and related equipment
• Oversee packaging activities, including filling bags or totes, sealing, labeling, palletizing, metal detector checks, weight checks, rework and scrap reporting, and finished product handling
• Confirm operators follow approved recipes, process parameters, Standard Operating Procedures, and work instructions
• Coordinate basic troubleshooting and escalate equipment or process issues when appropriate
• Provide hands-on operational support while maintaining supervisory coverage and decision-making responsibility
• Communicate schedule deviations, downtime, staffing concerns, quality issues, safety events, and other material risks to managers and support functions
• Promote a strong safety culture and ensure compliance with company safety requirements, OSHA standards, PPE requirements, and safe work practices
• Reinforce Good Manufacturing Practices, HACCP programs, sanitation requirements, and applicable food safety and quality standards
• Ensure work areas and equipment remain clean, sanitary, and orderly according to the Master Sanitation Schedule and assigned cleaning activities
• Coordinate people, equipment, materials, and priorities to support safe, compliant, efficient, and high-quality production from raw materials through finished packaged product
• Ensure effective communication and handoff with weekday leadership and support teams

Weekend Manufacturing Supervisor – Nights

• Provide leadership and operational oversight for Production and Packaging during the weekend-focused schedule
• Coordinate people, equipment, materials, and priorities across the manufacturing operation
• Supervise, motivate, coach, and monitor employees assigned to Production and Packaging
• Provide clear direction at shift start and maintain active floor presence
• Address performance, attendance, conduct, communication, and conflict concerns
• Carry out supervisory responsibilities in accordance with Company policies, procedures, and applicable laws
• Coordinate and oversee continual operation of production and packaging processes
• Monitor the safe and effective operation of cookers, extruders, feed systems, augers, scales, slurry systems, surge bins, PLCs, and related equipment
• Oversee filling, sealing, labeling, palletizing, metal detector checks, weight checks, rework and scrap reporting, and finished product handling
• Confirm operators follow approved recipes, process parameters, Standard Operating Procedures, and work instructions
• Coordinate basic troubleshooting and escalate equipment or process issues when appropriate
• Provide hands-on operational support while maintaining supervisory coverage and decision-making responsibility
• Communicate schedule deviations, downtime, staffing concerns, quality issues, safety events, and other material risks
• Promote safety culture and ensure compliance with Company safety requirements, OSHA standards, PPE requirements, and safe work practices
• Reinforce Good Manufacturing Practices, HACCP programs, sanitation requirements, and food safety and quality standards
• Ensure work areas and equipment remain clean, sanitary, and orderly according to the Master Sanitation Schedule and assigned cleaning activities
• Support effective communication and handoff with weekday leadership and support teams

Manufacturing Supervisor – Weekend

• Perform maintenance, preventative maintenance, repairs, and/or overhauls on facility equipment
• Maintain and repair related plumbing, electrical, pneumatic, and hydraulic components
• Operate and understand manufacturing equipment and monitor equipment operation
• Record and maintain accurate data and complete required documentation
• Complete assigned cleaning tasks and the Master Sanitation Schedule as necessary
• Observe safety and security procedures and report potentially unsafe conditions
• Attend company-sponsored safety, annual, and continuing-development training
• Become proficient in production and safety policies and procedures
• Adhere to company personnel, safety, equipment maintenance, and upkeep policies
• Report directly to the Maintenance Manager for direction, interpretation, and evaluation
• Perform other duties as assigned

Maintenance Technician

• Monitor employee documentation and report quality issues
• Verify Critical Control Points and check weights
• Calibrate scales, probes, thermometers, moisture analyzers, and other lab equipment
• Ensure compliance with allergen procedures, GMPs, SSOPs, and the Food Safety Plan (HACCP)
• Assist with weekly environmental swabs and monthly plant, glass, brittle plastic, and ceramic inspections
• Conduct pre-operational activities
• Test and evaluate raw materials and finished products
• Write HOLD tags and assign or assist with product disposition
• Review finished production folders for the positive release program
• Maintain a clean, organized, and safe work environment
• Monitor and maintain daily food safety activities and enforce the food safety plan
• Support manufacturing teams in meeting customer and product quality requirements
• Implement department QMS requirements and represent the quality team to internal and external customers
• Communicate non-conformances and lead root cause analysis investigations followed by corrective action
• Lead CAPA processes and provide QA-centered solutions in cross-functional teams
• Provide support and training to employees on all shifts

Quality Technician – 1st Shift

• Provide hands-on support to laboratory and pilot plant R&D functions, including extrusion, granulation, and fluidized bed operation
• Use formulation chemistry expertise to create innovative products and improve existing formulations
• Develop scientific data at laboratory, pilot plant, and commercial scales to progress projects from ideation through scale-up and commercialization
• Generate ideas to expand customer value and profits and differentiate Balchem from competitors
• Use design of experiments (DOE) to explore multivariate design spaces
• Document projects in an organized and transparent manner
• Become an internal expert in Balchem technologies such as microencapsulation, spray-drying, agglomeration, and rumen-protected nutrient end-use technology
• Act as project manager and anticipate challenges to keep projects moving forward
• Review patent and technical literature and identify external technology developments
• Collaborate with multidisciplinary teams and interface with Supply Chain and Commercial teams
• Represent Balchem in industry groups and trade associations
• Publish articles, file patents, and present at industry association meetings
• Support product scale-up efforts, including infrequent travel to production sites
• Perform other duties as assigned

Account Manager

• Manage, develop, and lead sales and market development efforts for the assigned territory
• Report to the Director of Sales
• Lead development and implementation of sales strategy in the assigned territory
• Capture opportunities at key accounts and identify critical segments for growth
• Achieve sales goals and budget targets for the assigned territory
• Engage and participate with cross-functional team members to execute the Minerals & Nutrients strategy and growth objectives
• Collaborate with sales team members, Minerals & Nutrients leaders, and Balchem leaders
• Foster and create customer loyalty through highly professional conduct and practices
• Develop sales strategies and execution plans for existing and new Minerals & Nutrients products
• Develop, implement, and manage plans and systems to grow existing customer sales and convert new customers
• Maximize sales and profitability and achieve strategy and growth objectives
• Maintain sales volume, product mix, and selling price by monitoring supply and demand, trends, economic indicators, and competitors
• Sell VitaCholine®, Albion Minerals®, K2VITAL®, OptiMSM®, and VitaShure® products to Food and Beverage, VMS, and Dietary Supplement accounts
• Develop strong technical knowledge of products, therapeutic benefits, and applications
• Monitor and report activities to management, including sales call reports and monthly work progress reports

Account Manager, Minerals and Nutrients

• Collect samples for analysis and distribute them appropriately
• Perform chemical and physical analyses, including flavor checks, on products, ingredients, and control samples
• Understand analysis concepts, anticipate results, and follow up on deviations
• Record product analyses according to laboratory protocols, including computer data entry
• Communicate critical information regarding analyses, procedures, and test results
• Clean and maintain laboratory equipment and materials; clean the lab area at the end of each shift
• Follow laboratory and plant GMP and safety procedures
• Provide written reports when requested by the Quality Assurance Manager or QA Leader
• Collect and distribute product and ingredient samples
• Collect environmental samples
• Maintain insect lights and pest boxes
• Cover laboratory responsibilities during the QA Leader's absence
• Perform other duties as requested by management

Production Operator

Quality Assurance Technician

Senior Sensory Scientist

Research Scientist/Senior Scientist

Customer Service Representative

Drum Refurbishment Technician

Quality Manager

Production Supervisor – 3rd Shift

Weekend Manufacturing Supervisor – Nights

Manufacturing Supervisor – Weekend

Maintenance Technician

Quality Technician – 1st Shift

Research Scientist/Senior Scientist

Account Manager, Minerals and Nutrients

Night Quality Technician