Baxter International Inc.

Sales

• Generate revenue within an assigned territory using digital selling techniques
• Conduct extensive prospecting, lead qualification, and opportunity identification using digital tools and CRM functionality
• Understand customer business issues and demonstrate how Baxter CCS products and services solve them
• Achieve weekly, monthly, and quarterly objectives and assigned activities
• Develop as a subject matter authority, influencer, and trusted advisor for clients
• Partner with account executives, area vice presidents, clinical consultants, sales engineers, solution architects, services personnel, corporate and strategic accounts, and product management
• Develop plans and prepare analyses and solutions for new sales pursuits
• Conduct negotiations to finalize sales
• Complete administrative responsibilities, including extensive work and updates in Salesforce.com

Virtual Sales Specialist

Project Manager

• Lead customer implementations from sales handoff through installation, testing, go-live, and transition to ongoing support
• Manage project plans, timelines, milestones, budgets, documentation, and progress reporting across multiple concurrent projects
• Serve as the primary customer contact throughout the implementation lifecycle
• Coordinate activities with customer IT teams, nursing stakeholders, and Baxter project teams
• Manage approximately 10 customer projects simultaneously, with project values ranging from approximately $50K to $10M
• Coordinate cross-functional resources including Project Leads, Clinical Specialists, Engineers, and customer stakeholders
• Forecast project revenue and maintain accurate project reporting
• Support achievement of assigned annual revenue targets through timely project execution and documentation
• Identify project risks, delays, and roadblocks related to construction, IT readiness, installation activities, or customer dependencies
• Drive resolution plans
• Support implementations of Baxter Connected Care solutions, including nurse call systems and digital health technologies
• Ensure successful customer adoption and experience throughout the project lifecycle

Account Manager

• Own critical customer escalations from intake through customer stabilization
• Triage incoming escalations, assess severity levels, and determine engagement and response plans
• Lead cross-functional resolution teams across Technical Support, Product Management, R&D, Customer Success, Services, and Sales
• Coordinate resolution activities for complex customer issues spanning multiple products, technologies, business units, and support organizations
• Deliver executive-level status updates and escalation communications to internal stakeholders and customer leadership
• Maintain escalation records, action plans, and status reporting in established systems and processes
• Conduct post-incident reviews, document root causes, and identify opportunities to improve products, processes, and customer outcomes
• Support development of escalation criteria, critical account pathways, performance metrics, and scalable operational processes for the Critical Account Lead program

Critical Account Lead

• Drive overall revenue attainment across assigned accounts by developing and implementing sales strategies
• Conduct customer negotiations to finalize sales and achieve product revenue goals
• Ensure new product success
• Collaborate with internal sales and service partners to serve shared accounts
• Coordinate customer sales support activities across assigned accounts
• Lead customer business reviews and collect evidence-based outcomes data for the assigned portfolio
• Ensure post-sales customer happiness and improve perceived return on investment
• Travel as required to lead the assigned territory and attend regional/national meetings
• Represent Baxter and its healthcare products to doctors, nurses, and other healthcare professionals
• Develop comprehensive customer solutions in collaboration with the Account Executive and specialty sales partners

Clinical Sales Account Manager

Account Executive

• Drive growth across the assigned territory by developing strategic account plans and increasing product adoption, market share, and revenue
• Build relationships with surgeons, healthcare professionals, procurement teams, and hospital decision-makers
• Support the launch and implementation of surgical solutions
• Maintain a presence in operating rooms and healthcare facilities, providing product expertise
• Lead and contribute to tender activities and negotiate pricing with sales management
• Use CRM tools, market intelligence, and sales analytics to build forecasts and manage territory opportunities
• Collaborate with cross-functional teams to ensure customer support and execution

Advanced Surgery Sales Rep – Palermo, Sicily

DevOps Engineer

• Provide administration, operational support, and monitoring for customer-facing digital health software applications and platforms deployed on Baxter's Azure cloud platform
• Drive strategies for 24x7 service availability and business continuity
• Manage and administer Azure resources, including virtual machines, databases, and networking components
• Define and document operating procedures for security, privacy, and compliance standards
• Manage disaster recovery and business continuity planning processes
• Define and refine Operations SLAs and establish non-functional requirements
• Establish infrastructure and application monitoring dashboards and automated notification-routing workflows
• Define measurable KPIs and identify improvement opportunities
• Standardize site metrics and report on SLAs, availability, capacity utilization, service metrics, and cost utilization
• Collaborate with DevOps Engineers to automate infrastructure provisioning and deployment processes
• Participate in a weekly on-call rotation for after-hours, weekend, and holiday support

Senior Site Reliability Engineer

Manager

• Represent Baxter’s outpatient care portfolio and build trust with doctors and nurses
• Educate customers on legacy Welch Allyn product solution differentiators
• Call on physicians, clinics, ambulatory surgery centers, urgent cares, and IDNs
• Work with distributor representatives and management to promote and sell monitoring, ophthalmic, ENT, blood pressure, cardiopulmonary, EENT supply, and physical assessment products
• Partner with established distributor sales representatives by providing training, motivation, and supervision
• Demonstrate, sell, and in-service medical equipment to physicians and staff
• Increase new sales and profitable growth across the territory
• Prepare and refine sales plans and forecasts for target market opportunities
• Coordinate with technical and applications support resources to facilitate sales or sell repair contracts
• Use marketing communications to optimize promotional, advertising, and trade show activity

Territory Business Manager, Outpatient Care

• Lead a dynamic team of Strategic Account Managers, Territory Business Managers, and Associate Reps across the assigned sales region
• Achieve and exceed target budget
• Develop integrated regional business plans, including targeting, forecasting, and resource allocation
• Assist Territory Business Managers and Strategic Account Managers with territory business planning
• Align account goals, objectives, strategy, and execution
• Understand regional business performance
• Provide quarterly sales operating reviews to sales leadership
• Hold weekly 4 Discipline of Execution (4DX) calls to share priorities and hold the team accountable
• Spend field time with the team to strategize, coach, train, and develop employees
• Build relationships with surgeons, nurses, and healthcare professionals
• Represent Baxter's Advanced Surgery portfolio and provide product insights and feedback to cross-functional partners

Regional Sales Manager – Advanced Surgery

• Generate revenue in an assigned territory, product category, or assigned accounts
• Identify and close new business
• Sell Baxter’s medical diagnostic products to doctor offices and clinics
• Demonstrate products and explain how Baxter products and services solve customer business issues
• Call on current and prospective acute and primary care customers in the assigned territory
• Partner with account executives, area vice presidents, clinical consultants, sales engineers, solution architects, corporate and strategic accounts, and product management
• Sell the complete line of Welch Allyn products and systems through phone, email, and virtual channels
• Engage stakeholders including C-suite, nursing administration, cardiology, radiology, respiratory care, medical/surgical floors, emergency departments, clinical informatics, IT, biomed, and materials management
• Execute the full sales cycle, including opportunity prioritization, forecasting, qualification of smaller-dollar opportunities, and opportunities in small hospitals and primary care locations
• Prospect extensively, qualify leads, and generate opportunities
• Schedule demonstrations for Baxter’s Account Executives
• Use business intelligence and sales analysis tools and reports to lead and improve opportunities
• Complete administrative responsibilities and maintain updates in Salesforce.com
• Travel up to 20%, including occasional overnight travel

Associate Sales Representative, Outpatient Care

• Serve as the clinical and medical device subject matter expert for product development, implementation, training, risk assessment, complaint review, and lifecycle management
• Provide clinical expertise to Clinical Research, R&D, Marketing, Regulatory Affairs, Quality, Manufacturing, Legal, and Commercial teams
• Support risk assessments, clinical evaluations, quality standards, and design history documentation
• Evaluate clinical evidence, literature, and emerging healthcare trends
• Translate customer feedback and clinical experience into product and business recommendations
• Identify unmet clinical needs and develop innovative solutions with cross-functional teams
• Support post-market surveillance, complaint evaluations, and benefit-risk assessments
• Develop and execute Medical Affairs strategies
• Collaborate on evidence-generation initiatives, investigator-initiated studies, research collaborations, registries, publications, and scientific congress programs
• Interpret and disseminate clinical evidence related to product safety, effectiveness, and value
• Develop and deliver scientific, clinical, and medical device training programs
• Provide education on disease states, clinical workflows, product applications, and healthcare trends
• Support customer-facing education, product launches, implementation programs, and controlled market introductions
• Manage Medical Affairs projects, timelines, deliverables, and cross-functional activities
• Support planning, portfolio reviews, resource forecasting, governance, project tracking, and leadership reporting
• Support budgets, forecasts, accruals, financial reporting, vendor relationships, contracts, purchase orders, invoices, and budget tracking
• Ensure compliance with company policies, regulations, and industry standards
• Maintain documentation and inspection-ready practices
• Develop dashboards, project updates, operational metrics, leadership presentations, program summaries, budget reports, and strategic updates
• Monitor project performance and use data to drive continuous improvement

Manager, Medical Affairs

IT Support

• Provide Level 1 technical support via phone, email, and future chat channels for Baxter infusion pumps, associated software, and connected digital products
• Troubleshoot hardware, software, connectivity, and system-related issues using established troubleshooting guides, technical documentation, and standard operating procedures
• Process, document, and manage customer cases
• Ensure accurate updates, issue tracking, and timely resolution of support requests
• Support Return Material Authorization (RMA) activities for devices requiring repair, replacement, or depot service
• Guide customers through product setup, configuration, and operational issues related to Baxter infusion systems and software applications
• Escalate complex technical issues to advanced support teams
• Collaborate with internal partners to drive resolution
• Utilize support systems, Microsoft applications, knowledge management tools, laptops, tablets, and mobile devices
• Maintain compliance with HIPAA, GDPR, and applicable environmental, health, and safety requirements

Technical Support Specialist

Sales Operations Manager

• Drive sustainable clinical nutritional sales growth and deliver sales and operational support across assigned territories
• Manage the clinical nutrition territory and provide hands-on sales support
• Serve as a Nutrition product and portfolio subject matter expert
• Build and maintain customer relationships and execute sales strategies
• Assume full or partial territory management responsibilities based on business needs, portfolio mix, and geographic coverage
• Exceed sales targets through territory planning, opportunity management, and consultative selling
• Conduct in-person and virtual customer engagements with decision-makers, clinicians, and committees
• Develop and execute account and territory plans aligned with marketing strategy and segmentation models
• Identify growth opportunities, support RFP responses, and contribute to contract negotiations
• Lead or support customer onboarding, product implementation, workflow integration, and adoption of Baxter solutions
• Provide sales support for product launches, customer training, order assistance, backorder resolution, demo and loaner equipment management, samples, and sales teams
• Analyze sales data, customer trends, and territory performance metrics to support forecasting and identify risks and growth opportunities
• Collaborate with marketing, medical, market access, commercial operations, and supply chain teams
• Support local, regional, and national initiatives, conferences, seminars, customer presentations, and process improvement efforts
• Report to the National Sales Manager Pharma & Nutrition

Sales Enablement Specialist – Nutrition

• Represent Baxter’s Advanced Surgery division and its surgical product portfolio
• Develop sales talent and elevate clinical and commercial capability across the organization
• Serve on the area leadership team through coaching, mentoring, and building a culture of continuous learning and performance
• Own the quota of new hires in the area and lead small teams
• Drive adoption of selling skills, clinical knowledge, and best practices
• Coach and mentor peers and sales representatives through 1:1 calls, field rides, field coaching reports, and quarterly business reviews
• Mentor new hires throughout their onboarding journey through remote and in-person supervision
• Teach Commercial Selling Skills, Customer Knowledge, and Product Knowledge
• Create educational content and experiences for new and tenured advanced surgery sales representatives
• Partner with the Director of Global Commercial Training and Area Vice President to identify, plan, and deliver training
• Deliver in-person and virtual training meetings for internal customer groups
• Facilitate Baxter Advanced Surgery training focused on clinical and practical sales knowledge across the employee lifecycle
• Assist with regional and national sales meetings
• Facilitate new-product training and update existing materials

Field Sales Performance Manager – Southeast Region

• Support and promote Baxter’s Surgical Portfolio in the assigned territory
• Formulate and implement selling strategies for products of intermediate complexity
• Sell products directly to customers by phone and on site
• Engage existing customers for incremental purchases, pricing/delivery issues, and overall support
• Drive clinical adoption through product trials, demonstrations, and in-servicing
• Schedule and complete customer sales calls and follow up on opportunities
• Assist with customer product demonstrations
• Support site visits, product fairs, and mock rooms
• Build relationships with surgeons, nurses, and operating room staff
• Collaborate with Sales Consultants and other teams to achieve business goals

Associate Sales Representative, GSS

• Monitor healthcare policies, legislation, government reforms, funding initiatives, and regulatory developments across Southeast Asia, and communicate their impact internally
• Build networks of institutional stakeholders, patient organizations, professional organizations, and other relevant groups
• Support internal understanding of political and patient advocacy and the strategic value of coalitions
• Cooperate with global, regional, and country Government Affairs & Market Access teams
• Represent Baxter in external interest groups and trade associations and build alliances
• Develop implementation plans within regional strategy
• Serve as an internal point of contact for country policy, legislation, and health-system inquiries
• Identify and drive country Market Access strategies and tactics aligned with business objectives
• Lead Market Access, health economics, and reimbursement activities for new and existing products
• Shape understanding of patient-access challenges, payer value considerations, and evidence-generation needs
• Lead reimbursement filings for new product registrations
• Support field-based staff in discussing economics for key accounts
• Provide input on health technology assessment landscapes for product launches
• Identify, analyze, and prioritize stakeholders
• Collaborate cross-functionally with Commercial, Medical, Legal, Regulatory Affairs, and other teams
• Adapt global and regional Market Access tools and studies for local use
• Build and maintain relationships with government agencies, healthcare authorities, reimbursement bodies, industry associations, and healthcare societies
• Support advocacy initiatives improving patient access and healthcare innovation
• Monitor public procurement practices, tender policies, and government purchasing trends
• Provide strategic guidance on navigating public healthcare systems
• Ensure advocacy activities comply with Baxter and external compliance rules