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Posted: 10/16/2026Care Management Support Coordinator II
Centene Corporation
Posted: 10/16/2026LTSS Service Care Coordinator
Centene CorporationCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and coordinating holistic care management activities, ensuring quality and cost-effective healthcare outcomes. Proficient in case management, advocacy, and regulatory compliance within long-term care settings.
Highest-signal resume keywords
Case ManagementCare Plan DevelopmentRegulatory ComplianceHealthcare AdvocacyLong-Term Care Experience
About the role
Key responsibilities & impact- Develop, assess, and coordinate holistic care management activities for quality, cost-effective healthcare outcomes
- Develop or assist with personalized service care plans for long-term care members
- Educate members and families/caregivers on available services and benefits
- Evaluate member needs and available resources and recommend or facilitate care plans
- Identify providers, specialists, and community resources for long-term care
- Coordinate members, caregivers, and care provider teams to ensure services are accessible
- Provide resource support for employment, housing, participant direction, independent living, justice, and foster care needs
- Monitor care plans, member status, and outcomes and recommend updates
- Interact with long-term care healthcare providers and partners
- Collect, document, and maintain member information and care management activities for regulatory compliance
- Conduct on-site visits and collaborate with providers and resources
- Provide education on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits
- Provide leadership feedback on quality-of-care and service-delivery improvements
- Comply with policies and standards and perform other assigned duties
Requirements
What you’ll need- Bachelor's degree and 1 year of related experience
- For Illinois Plan Physically Disabled/Elderly candidates, one of: RN licensed in Illinois; bachelor's or master's degree in a human services-related field; or LPN with one year of experience conducting comprehensive assessments and providing formal services for the elderly
- Case management, advocacy, or home visit experience strongly preferred
- Ability to work Monday-Friday, 8:00 AM-5:00 PM CT during training
- Ability to work Monday-Friday, 8:00 AM-4:30 PM CT on the regular schedule
- Applicants should reside in the specified Chicago or nearby ZIP codes
Benefits
Comp & perks- Health insurance
- 401K plan
- Stock purchase plans
- Tuition reimbursement
- Paid time off plus holidays
- Flexible approach to work with remote, hybrid, field or office work schedules
- Additional forms of incentives may be included in total compensation
- Equal opportunity employer committed to diversity
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care ManagementAssessmentResource CoordinationDocumentationMonitoring OutcomesEducation on Healthcare BenefitsOn-Site VisitsService Delivery ImprovementPersonalized Service PlansCommunity Resource Identification
Soft Skills
Interpersonal CommunicationCollaborationLeadership FeedbackProblem SolvingEmpathy
Certifications & Qualifications
RN Licensed in IllinoisLPN Certification
Industry Keywords
Holistic Care ManagementLong-Term CareHealthcare ProvidersElderly ServicesHuman Services