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Posted: 10/15/2026LTSS Service Care Coordinator
Centene CorporationCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and coordinating holistic care management activities for community-based long-term care members, with a strong focus on personalized service care plans and regulatory compliance. Proficient in evaluating member needs, facilitating access to resources, and collaborating with care provider teams to enhance service delivery.
Highest-signal resume keywords
Care ManagementPersonalized Service Care PlansRegulatory ComplianceCommunity Resource CoordinationAssessment and Evaluation
About the role
Key responsibilities & impact- Develop, assess, and coordinate holistic care management activities for community-based long-term care members
- Develop or assist with personalized service care plans for members with aging and physical disability waivers
- Educate members and families/caregivers about services, benefits, procedures, healthcare instructions, referrals, and service options
- Evaluate member needs and available resources, then recommend or facilitate appropriate plans
- Identify providers, specialists, and community resources for long-term care
- Coordinate between members/families/caregivers and care provider teams to ensure services are accessible
- Provide resource support related to employment, housing, participant direction, independent living, justice, and foster care
- Monitor care plans, member status, and outcomes; recommend updates based on needs
- Interact with long-term care providers and partners
- Collect, document, and maintain member information and care management activities for regulatory compliance
- Conduct on-site visits and collaborate with providers or resources
- Provide feedback to leadership on quality-of-care and cost-effective service-delivery improvements
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor's degree and 1 year of related experience
- For the Illinois Plan, candidate must meet one of: RN licensed in Illinois; bachelor's or master's degree in a human services-related field; or LPN with one year of experience conducting comprehensive assessments and providing formal services for the elderly
- Human services-related fields include Child, Family and Community Services; Early Child Development; Guidance and Counseling; Home Economics—Child and Family Services; Human Development Counseling; Human Service Administration; Human Services; Master of Divinity; Pastoral Care; Pastoral Counseling; Psychiatric Nursing; Psychiatry; Psychology; Public Administration; Rehabilitation Counseling; Social Science; Social Services/Social Work; or Sociology
- Ability to work the stated Central Time schedule
- Compliance with all policies and standards
Benefits
Comp & perks- Competitive pay
- Health insurance
- 401K plan
- Stock purchase plans
- Tuition reimbursement
- Paid time off plus holidays
- Flexible approach to work with remote, hybrid, field or office work schedules
- Additional forms of incentives may be included in total compensation
- Comprehensive benefits package, subject to program eligibility
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care CoordinationNeeds AssessmentResource IdentificationDocumentationQuality Improvement
Soft Skills
CommunicationCollaborationEducationFeedback Provision
Certifications & Qualifications
RN Licensed in IllinoisLPN with Experience
Industry Keywords
Long-Term CareHuman ServicesAging ServicesDisability ServicesSocial Work