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Coordinator, International Operations Team
CIEE BarcelonaCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong attention to detail and organizational skills while managing data accuracy and compliance. Proficient in customer service and administrative tasks, with the ability to work collaboratively across cultures and departments.
Highest-signal resume keywords
Customer Service ExperienceData AnalysisMicrosoft Excel ProficiencyOrganizational SkillsInterpersonal Communication
About the role
Key responsibilities & impact- Support sales and operational efforts for Exchange programs by working closely with teammates and International Representatives
- Run and analyze regular reports to support International Representative performance management
- Review high volumes of data for accuracy
- Review annual compliance documents for accuracy
- Review integrity and completeness of participant data
- Update system data for participant and program contacts
- Provide customer service to International Representatives by answering a high volume of email inquiries promptly
- Troubleshoot problems related to systems, program regulations, financial statements, program applications, placements, and other issues
- Take on new projects and operational duties assigned by sales and operational teams
- Serve as a liaison with International Sales, Participant Services, Host Relations, and other CIEE departments
Requirements
What you’ll need- Minimum of one year of customer service and administrative experience
- Post-secondary degree
- Very strong attention to detail when reviewing data and written documents
- Ability to take initiative and maintain flexibility with job duties
- Highly proficient in Microsoft Outlook, Excel, and Word
- Comfortable learning new technology
- Team-oriented approach and ability to see the big picture
- Excellent organizational and time-management skills
- Excellent interpersonal and communication skills
- Ability to maintain a professional demeanor in a busy environment and meet tight deadlines
- Energetic with a strong work ethic
- International work or study abroad experience strongly preferred
- Ability to work across cultures
- Commitment to CIEE’s core values and mission
- Must undergo background check, reference check, and education and employment verification as conditions of employment
Benefits
Comp & perks- Fast-paced, international, and collaborative team environment
- Opportunity to contribute to CIEE’s nonprofit mission of advancing international exchange and study abroad
- Background check, reference check, and education and employment verification conducted as conditions of employment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ReviewReport AnalysisSystem Data UpdatesCompliance Document ReviewTroubleshooting
Soft Skills
Attention to DetailInitiativeFlexibilityTeam-OrientedTime Management
Tools & Technologies
Microsoft OutlookMicrosoft ExcelMicrosoft Word
Industry Keywords
International ProgramsCIEE Core ValuesCross-Cultural CommunicationSales SupportOperational Duties