Operations jobs in United States
Explore 2,744 matching jobs.
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Regional Field Operations Lead
CloudFactoryCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operations management and project delivery, with a strong focus on US construction site safety and compliance. Proven ability to lead and develop distributed teams while ensuring adherence to client SLAs and operational efficiency.
Highest-signal resume keywords
Operations ManagementProject ManagementUS Construction Safety ComplianceTeam Leadership and DevelopmentClient SLA Delivery
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Plan and run day-to-day capture and installation operations across all US sites
- Own and maintain capture and installation schedules for every site
- Lead launches of new projects by confirming site readiness, access, safety inductions and equipment
- Travel to existing and new sites to observe captures, solve on-site issues and build relationships with site managers and general contractors
- Own field safety, including inductions, PPE and compliance with US construction safety requirements and site rules
- Manage capture equipment inventory, shipping, maintenance and replacements
- Perform on-site captures when coverage gaps arise and maintain backup coverage
- Support rollout of new field services, including beacon installation, through team training and workflow adaptation
- Recruit, onboard, train, lead and coach distributed field technicians across multiple sites and states
- Manage and approve team time while ensuring accuracy, productivity, cost efficiency and compliance
- Build a connected team culture through check-ins, site visits and clear communication
- Track and improve retention and reliability; address performance and attendance issues
- Develop team skills and identify future lead candidates
- Own delivery against partner SLAs for capture completion, timeliness and data quality
- Monitor quality reviews, identify root causes and implement corrective actions
- Classify site health, lead recovery plans and escalate delivery risks
- Set and maintain SOPs for capture, upload, safety and site conduct
- Report operational performance, including SLA attainment, missed captures, staffing and quality trends
- Serve as the main regional operational contact for the client and join operational reviews
- Plan upcoming projects 30–60 days ahead, including site information, staffing and equipment
- Manage regional labor, travel and equipment costs and flag commercial or scope questions
- Improve efficiency, reliability and scalability as the program expands into new states
Requirements
What you’ll need- 5+ years in operations management, project management or service delivery
- Proven record of managing field-based or multi-site operations with a distributed workforce
- Experience delivering against client SLAs in a service or outsourced delivery model
- Experience hiring, onboarding and retaining hourly or field-based staff
- Strong planning, scheduling and resource management skills across multiple concurrent projects
- Comfortable with field technology such as 360° cameras or similar devices, mobile apps and cloud upload workflows, and quick to learn new tools
- Strong knowledge of US construction site safety, including OSHA standards, common site hazards and PPE requirements, and the ability to coach a team to work safely
- OSHA 30-Hour Construction certification; if not held yet, must complete it within the first 30 days with CloudFactory support
- Ability to use data to track performance, spot trends and report clearly to leadership and partners
- Proficiency with Google Workspace and scheduling or project tracking tools
- Ownership mindset and proactive problem solving
- Calm, solution-focused problem solving under pressure
- Clear, confident communication with technicians, site managers and partner stakeholders
- Ability to build trust and connection with remote team members
- Ability to balance partner needs with cost discipline and fair treatment of the team
- Based in Austin, Texas
- Able and willing to travel regularly to sites across Texas and other US states, sometimes at short notice and in remote areas
- Valid US driver's license and authorization to work in the United States
- Able to work on active construction sites, including walking for long periods and climbing stairs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Field Operations ManagementResource ManagementPerformance TrackingData AnalysisSchedulingProblem SolvingSafety InductionsEquipment ManagementOnboardingTraining
Soft Skills
Clear CommunicationRelationship BuildingProactive Problem SolvingTeam Culture DevelopmentCalm Under Pressure
Tools & Technologies
Google WorkspaceProject Tracking ToolsMobile AppsCloud Upload Workflows360° Cameras
Certifications & Qualifications
OSHA 30-Hour Construction Certification
Industry Keywords
Construction SafetyPPE RequirementsSite HazardsService Delivery ModelMulti-Site Operations