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Connexus HubPosted 10/20/2026full-timeFort Knox • Kentucky • United StatesSenior💰 $58,000 - $68,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in tuition refund processing, including accuracy in financial transactions and compliance with Army regulations. Proficient in using ArmyIgnitED and Excel for reporting and documentation.
Highest-signal resume keywords
Tuition Refund ProcessingArmyIgnitED ProficiencyAccounts Receivable ExperiencePayment Reconciliation SkillsTeam Leadership Experience
About the role
Key responsibilities & impact- Lead the tuition refund team and set the daily work
- Ensure every check is logged on the Government tracker within three business days of receipt
- Research why each refund came in and confirm the amount
- Check ArmyIgnitED for portal refunds, recoupments or waivers that would block processing
- Verify the original payment method and line of accounting
- Match each refund to the correct fiscal year and Army component at 98% accuracy or better
- Write research findings and recommended actions for the Government's refund lead within the 7- and 25-day timelines
- Prepare DD 1131 cash collection vouchers in ArmyIgnitED and route them for signature
- Draft return memos for checks that cannot be processed
- Run standard ArmyIgnitED reports to validate invoices
- Add counseling notes to Soldier records
- Maintain files using the approved naming convention
- Recommend SOP changes and report results monthly
- Support the Army Continuing Education Division under the anticipated U.S. Army contract
Requirements
What you’ll need- Associate's degree or at least 60 semester hours of college
- Two years of experience in accounts receivable, payment reconciliation, tuition or student account processing, or Government financial transaction work
- Accuracy with numbers and a habit of documenting why you made a call
- Proficiency in Excel and Adobe Acrobat Pro
- Ability to work on site at Fort Knox on a set schedule
- Ability to pass an FBI fingerprint check and a Tier 1 (NACI) background investigation and obtain a Common Access Card
- No security clearance is required
- Experience with Army Tuition Assistance, ArmyIgnitED, GFEBS or DFAS processes is a strong plus
- Experience leading or training a small team is a strong plus
- Resume and signed letter of intent confirming availability by 13 November 2026
Benefits
Comp & perks- Hybrid work arrangement
- Teleworking outside set on-site schedule
- Equal opportunity employment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial Transaction ProcessingDocumenting Research FindingsPreparing DD 1131 VouchersRunning Standard ReportsMatching Refunds to Fiscal YearsAccuracy with NumbersPayment Method VerificationSOP RecommendationCounseling Notes AdditionGovernment Tracker Logging
Soft Skills
Attention to DetailEffective CommunicationOrganizational SkillsProblem-Solving SkillsTeam Collaboration
Tools & Technologies
ExcelAdobe Acrobat ProArmyIgnitEDGFEBSDFAS
Certifications & Qualifications
Common Access Card EligibilityFBI Fingerprint Check ClearanceTier 1 (NACI) Background Investigation
Industry Keywords
Tuition AssistanceGovernment Financial TransactionsStudent Account ProcessingArmy Continuing Education DivisionFiscal Year Matching