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CVS HealthCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in client management and presentation skills, with a strong ability to articulate technology solutions and strategies. Proven track record in building relationships and collaborating across teams to drive customer satisfaction and adoption of technology products.
Highest-signal resume keywords
Client ManagementPresentation SkillsSolution DemonstrationsRelationship ManagementHealthcare Industry Experience
About the role
Key responsibilities & impact- Build and maintain the Aetna Technology business across national accounts, middle markets, small group markets, and specialized verticals
- Articulate member and client journeys across Aetna Technology's portfolio of products and platforms
- Support assigned regions or specialized segments aligned to new business sales for large National Accounts and specialized client events
- Build relationships and champion the voice of the customer
- Own solution demonstrations and technology strategy updates
- Support adoption and satisfaction goals across Aetna Technology solutions
- Develop messaging and narratives for Aetna Technology's vision, strategy, and value proposition
- Represent Aetna Technology in finalist meetings, customer strategy meetings, and specialized client events
- Update internal and external constituents on technology capabilities and end-to-end member, provider, and client journeys
- Create customer-friendly presentations, demos, and solution overviews
- Partner with product, engineering, and customer-facing teams to translate technical capabilities into benefit-driven stories
- Showcase customer impact through data, success stories, and real-world examples
- Ensure narrative alignment across DDAT
- Build partnerships with sales, account management, commercial product, sales support, CVS Caremark, marketing, and other internal teams
- Engage senior customer and consultant executives with tailored messaging
- Share industry, competitive, and customer feedback to support product and platform initiatives
- Ensure sales and account management teams have materials, collateral, and training to promote Aetna Technology solutions
Requirements
What you’ll need- 7+ years of experience with National – Mid-size Accounts and/or Client Management
- 7+ years of experience with execution and delivery skills
- 7+ years of presentation experience, digitally and in person, including speaking to large groups
- Comfortable leading product demonstrations and presenting in strategy, sales, and finalist meetings
- 7+ years of experience creating presentations, demos, and solution overviews
- Able to work across or within any time zones, including West Coast, as needed
- Willingness to travel throughout the continental US up to 30% for customer meetings and events
- Bachelor's degree, or equivalent professional experience
- Preferred: healthcare industry experience
- Preferred: relationship management skills
- Preferred: familiarity with technology and product lifecycles across digital, platform, and infrastructure portfolios
- Preferred: strong verbal and written communication skills
- Preferred: team leadership and internal partnership development
- Preferred: ability to influence and guide complex strategy decisions
- Preferred: ability to work collaboratively while independently managing plan sponsor relationships
- Preferred: negotiation, organizational, management, analytical, and people skills
- Preferred: structured and logical thinking for problem identification and strategic insight
- Previous SAFe/Agile product development experience is helpful
Benefits
Comp & perks- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
- CVS Health bonus, commission or short-term incentive program
- Equity award program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Execution SkillsDelivery SkillsPresentation CreationData AnalysisStrategic Insight
Soft Skills
Negotiation SkillsOrganizational SkillsAnalytical SkillsPeople SkillsTeam Leadership
Industry Keywords
Healthcare IndustryTechnology SolutionsProduct LifecycleDigital PlatformsInfrastructure Portfolios