CVS Health

Nurse Practitioner

• Provide In-Home Health Evaluations in members’ homes
• Engage with people and help bridge gaps in care
• Travel primarily across a defined coverage area, potentially up to 100% of the time
• Conduct approximately 45-minute visits
• Review medication and medical history
• Perform physical evaluations
• Provide additional diagnostic tests when ordered, including diabetic eye exams, spirometry and bone density screening
• Use an iPad and clinical workflow for each evaluation
• Conduct virtual visits as needed
• Provide Diagnostic & Preventive Services products
• Build trusted relationships and help improve health outcomes
• Visit people nationwide and connect them to appropriate care
• Travel locally and within licensed states, including possible overnight hotel stays, car rentals and flights

In-Home Traveler Nurse Practitioner, Full Time

Engineering Manager

• Lead a team of software engineers delivering scalable, high-quality technology solutions
• Partner with business and technology stakeholders to prioritize work and drive execution
• Ensure successful delivery of projects and operational commitments
• Coach, mentor, and develop engineering talent
• Foster a culture of collaboration, innovation, and accountability
• Manage resource planning, team performance, and delivery outcomes across multiple initiatives
• Contribute to engineering strategy, modernization, automation, and continuous improvement
• Build and strengthen team leadership capabilities
• Support budget planning and strategy discussions
• Align team capacity with delivery commitments
• Guide technical direction and engineering practices
• Support engineering quality, modernization, automation, and delivery excellence
• Develop enterprise relationships and communicate team strategy, priorities, and delivery status

Manager, Software Development Engineering

Pharmacist

• Support the pharmacy team in delivering operational and service excellence within the store
• Assist patients and customers as a first point of contact and provide exceptional service
• Ensure prescriptions are filled promptly, safely, and accurately
• Follow pharmacy standard operating procedures and workflow procedures across production, pickup, drive-thru, and drop-off workstations
• Create personalized patient experiences and solve or escalate patient problems
• Offer immunizations and other services at the register and over the phone
• Complete inventory activities, including putting away medication deliveries, cycle counts, returns-to-stocks, and waiting-bin inventories
• Expand clinical and technical knowledge and respond to feedback
• Remain flexible for scheduling and business needs, including voluntarily traveling to market stores for shifts
• Comply with federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies
• Deliver additional health care services such as immunizations, point-of-care testing, and staffing offsite clinics where permitted and trained
• Complete additional licensure and training to obtain Technician Immunizer status where permissible
• Educate patients about vaccines and refer vaccination questions to the pharmacist-on-duty
• Monitor and respond to adverse vaccine reactions and report events
• Review, collect, track, and document patient information
• Monitor and manage vaccine supplies
• Perform additional tasks as directed by a supervisor or manager

Pharmacy Technician

Program Manager

• Lead strategic initiatives from planning through implementation, ensuring alignment with organizational goals, timelines, governance structures, and performance measures
• Partner with executive leadership, providers, community organizations, and cross-functional teams to advance healthcare transformation, population health, health equity, and Medicaid-focused initiatives
• Establish program governance, monitor risks and key performance indicators, and implement mitigation strategies
• Develop executive-level presentations, recommendations, and communications that translate complex business challenges into actionable insights
• Lead provider partnership initiatives and stakeholder engagement efforts supporting value-based care, quality improvement, and organizational priorities
• Lead, coach, and develop team members while fostering accountability, collaboration, and continuous improvement
• Serve as a trusted advisor to executive leadership and support enterprise-wide transformation efforts

Lead Director, Program Management

Full-stack Engineer

• Architect, design, and implement highly scalable, fault-tolerant, cloud-native services using container orchestration and automated CI/CD pipelines
• Apply advanced software engineering practices across the full SDLC, including DDD, design patterns, secure coding, automated testing, quality gates, trunk-based development, and observability
• Troubleshoot and lead resolution of complex distributed-system issues, data consistency challenges, dependency failures, performance bottlenecks, and distributed tracing problems
• Collaborate with product, architecture, and business stakeholders on technical roadmaps, requirements, prioritization, and measurable KPIs
• Design and enforce microservice resiliency patterns including circuit breakers, bulkheads, retries, rate limiting, and service discovery
• Build and optimize real-time streaming data pipelines using event streaming platforms and CDC frameworks
• Deliver cost-optimized, scalable solutions using cloud cost profiling, storage tiering, service right-sizing, and architectural simplification
• Own reliability, performance, lifecycle, production support, recovery strategies, modernization, and refactoring of existing platforms
• Standardize emerging technologies, frameworks, and tooling to streamline development and improve search quality
• Lead technical risk assessments, architectural reviews, compliance validation, and engineering audits
• Mentor engineers, provide architectural guidance, conduct design reviews, establish engineering standards, and promote knowledge sharing

Staff Software Development Engineer – Fulfillment

Compliance

• Provide strategic leadership and organizational oversight for Coding Audit and Coding Compliance functions
• Establish and execute coding quality, audit, and compliance strategy aligned with CMS requirements, ICD-10-CM guidelines, risk adjustment requirements, internal policies, and client contractual obligations
• Establish governance, audit methodologies, quality controls, coding policies, and risk-management processes across internal and external coding operations
• Serve as senior coding subject matter expert and escalation point for complex coding, audit, compliance, regulatory, and client matters
• Develop and oversee a comprehensive, risk-based Coding Audit Program, including methodology, sampling strategies, quality thresholds, escalation criteria, and corrective actions
• Establish coding quality and compliance standards across internal and external coding resources
• Identify systemic risks and direct root-cause analysis, remediation, education, and preventive action
• Establish performance measures, key risk indicators, and reporting for Coding Audit and Compliance effectiveness
• Ensure coding practices align with CMS guidance, federal and state requirements, internal policies, contracts, and industry standards
• Develop, interpret, implement, and maintain coding policies, guidelines, audit standards, and compliance requirements
• Monitor CMS risk adjustment models, coding guidance, OIG priorities, and regulatory changes
• Direct readiness activities for CMS RADV, OIG reviews, client audits, internal compliance reviews, and other regulatory or contractual audits
• Advise executive leadership on material coding risks and mitigation strategies
• Lead client audits, coding disputes, appeals, corrective action plans, and quality or compliance escalations
• Establish governance for coding audit appeals and dispute resolution
• Set coding quality and audit standards for external coding vendors
• Use audit results, Business Intelligence reporting, quality data, client findings, and analytics to identify trends and improvement opportunities
• Translate quality and compliance data into actionable recommendations
• Provide leadership for coding application, automation, and AI/NLP-assisted coding and auditing initiatives
• Establish validation, quality-control, and monitoring requirements for technology-enabled processes
• Develop and execute annual and multi-year strategic roadmaps
• Represent Coding Audit & Compliance in cross-functional initiatives with Coding Operations, Clinical, Product, Engineering, Analytics, Client Success, Legal, Enterprise Compliance, and Vendor Management
• Provide leadership, coaching, development, succession planning, and career development for Coding Audit and Compliance staff
• Oversee hiring, performance management, professional development, and personnel-management activities
• Promote accountability, collaboration, continuous improvement, professional judgment, quality, and compliance

Lead Director, Coding Audit & Compliance

Health Coordinator

• Support the case management process to facilitate and maintain improved healthcare outcomes for members
• Provide advocacy, collaboration, coordination, support, and education using care management tools and resources
• Evaluate members through care management assessments and information/data review
• Recommend approaches to resolve care needs by evaluating benefit plans and internal/external programs and services
• Identify high-risk factors and service needs and implement early, proactive support interventions
• Coordinate and implement Wellness care plan activities and monitor member care needs
• Consult with case managers, supervisors, Medical Directors, and other health programs to overcome barriers
• Present cases at case conferences for multidisciplinary review
• Identify and escalate quality-of-care issues through established channels
• Negotiate appropriate options and services to meet members’ benefit and healthcare needs
• Use motivational interviewing and influencing skills to engage members and promote lifestyle and behavior changes
• Provide coaching, information, and support to empower independent medical and healthy lifestyle choices
• Help members participate knowledgeably with providers in healthcare decision-making
• Monitor, evaluate, and document care in compliance with regulatory, accreditation, and company requirements
• Travel regionally within Kentucky up to 50% of the time using a personal vehicle
• Travel to the Louisville office for meetings and training

Population Health and Wellness Care Management Coordinator

• Support the pharmacy team in delivering operational and service excellence within the store
• Serve as a first point of contact for patients and customers
• Follow company SOPs and pharmacy workflow procedures across production, pick-up, drive-thru, and drop-off
• Ensure prescriptions are filled promptly, safely, and accurately
• Provide caring service, solve or escalate patient problems, and support immunizations and other services
• Complete inventory activities including medication deliveries, cycle counts, returns-to-stocks, and waiting-bin inventories
• Expand clinical and technical knowledge and respond to feedback
• Remain flexible for scheduling and business needs, including voluntarily traveling to market stores for shifts
• Comply with federal, state, and local laws, regulations, professional standards, CVS policies, controlled-substance requirements, and patient privacy requirements
• Deliver additional services such as immunizations, point-of-care testing, and offsite clinics where legally permitted and appropriately trained
• Where permissible, support immunizations by obtaining Technician Immunizer status, educating patients, monitoring adverse reactions, documenting patient information, and managing vaccine supplies
• Perform additional tasks as directed by the Supervisor or Manager

Manager

• Lead and oversee external coding vendor operations
• Ensure contractual obligations, Service Level Agreements, quality performance, and accurate ICD-10/HCC coding deliverables are met
• Lead routine operational meetings with vendor leadership
• Review performance gaps, process improvements, and strategic goals
• Track daily, weekly, and monthly service levels, audit tiers, and performance metrics
• Align staffing models with volume projections alongside resource planning and vendor leadership
• Maintain rosters of active and inactive coding contractors
• Manage audit record queues for representative sampling
• Manage user accounts in Workday, including adding new hires and terminating departing users
• Administer roles, environment permissions, and feature access within the coding application
• Issue and track activation and deactivation tickets for coding contractors
• Partner with Engineering to troubleshoot and resolve technical access or permission issues
• Ensure vendor adherence to contractual obligations, corporate policies, and PHI/HIPAA security standards
• Monitor CVS compliance and training audit communications and follow up with vendors
• Conduct targeted quality reviews of health risk evaluations for clinical accuracy and ICD-10/HCC alignment
• Identify operational risks and implement governance frameworks to correct compliance or delivery gaps

Vendor Manager, Coding

Data Engineer

• Design and develop complex, large-scale data structures and pipelines
• Develop frameworks, standards, and reference material for architecture and associated products
• Write complex ETL processes, design database systems, and develop tools for real-time and offline analytic processing
• Deploy analytics programs, machine learning, and statistical methods for predictive and prescriptive modeling
• Build infrastructure for extracting, transforming, and loading data from varied sources
• Generate reports and updates for leadership on Data Engineering operations
• Recommend improvements to data reliability, efficiency, and quality
• Collaborate with executive, product, and design stakeholders on data-related technical issues
• Act as a subject matter expert on data engineering projects
• Coach junior-level team members and share knowledge across the company
• Collaborate with data science to build analytics tools and integrate algorithms and models into highly available production systems

Staff Data Engineer

• Design, develop, and implement digital solutions and systems
• Architect and code software applications
• Conduct system testing and debugging
• Collaborate with cross-functional teams
• Contribute to the technical direction and innovation of digital engineering projects
• Design and implement efficient, scalable solutions meeting business requirements and quality standards
• Contribute to solution design and architecture discussions with architects and senior engineers
• Provide input on technical feasibility, performance optimization, and scalability
• Participate in code reviews and ensure adherence to coding standards, best practices, and quality guidelines
• Communicate and coordinate with team members and contribute to decision-making
• Adopt best practices, new technologies, and tools
• Participate in knowledge sharing through code reviews, tech talks, and workshops
• Implement complex features and enhance existing functionality
• Provide guidance and mentorship to junior developers

Staff Software Development Engineer

• Design, develop, and implement digital solutions and systems
• Architect and code software applications
• Conduct system testing and debugging
• Collaborate with cross-functional teams
• Contribute to technical direction and innovation of digital engineering projects
• Write code and develop software components according to project requirements
• Define technical architecture and infrastructure
• Contribute to technical discussions and make architectural decisions
• Test code and participate in quality assurance
• Write and execute unit tests, conduct code reviews, debug, and troubleshoot issues
• Participate in agile or other development methodologies, meetings, project planning, and progress tracking
• Create and maintain technical documentation
• Pursue professional development through conferences, online courses, or relevant training

Software Development Engineer

• Design, develop, and implement digital solutions and systems
• Architect and code software applications
• Conduct system testing and debugging
• Collaborate with cross-functional teams
• Contribute to the technical direction and innovation of digital engineering projects
• Design and implement efficient, scalable solutions meeting business requirements and quality standards
• Contribute to solution design and architecture discussions
• Provide input on technical feasibility, performance optimization, and scalability
• Participate in code reviews and ensure coding standards, best practices, and quality guidelines
• Communicate and coordinate with team members
• Contribute to adopting best practices, technologies, and tools
• Participate in knowledge sharing through code reviews, tech talks, and workshops
• Implement complex features and enhance existing functionality
• Ensure delivery of high-quality code
• Guide and mentor junior developers

• Support the pharmacy team in delivering operational and service excellence
• Serve as an initial point of contact for patients and customers
• Ensure pharmacy operations run smoothly and prescriptions are filled promptly, safely, and accurately
• Follow Standard Operating Procedures and pharmacy workflow procedures across production, pick-up, drive-thru, and drop-off workstations
• Provide compassionate patient service, solve or escalate patient problems, and offer immunizations and other services where applicable
• Complete inventory activities including medication deliveries, cycle counts, returns-to-stocks, and waiting-bin inventories
• Maintain compliance with federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies
• Travel voluntarily to other stores in the market to work shifts as business needs require
• Deliver additional health care services such as immunizations, point-of-care testing, and offsite clinics where permitted and trained
• Where permissible, support immunization activities including vaccine preparation and administration, patient education, adverse-reaction response, documentation, and vaccine-supply management
• Any additional tasks as directed by the Supervisor or Manager

Operations

• Support organization-wide lab standards meeting regulatory requirements
• Drive excellence in lab collection, processing, safety, and optimization
• Develop standard operating procedures for lab-related compliance
• Ensure CMS CLIA-waived compliance for point-of-care testing across the enterprise
• Develop lab training structures for new and current Oakies
• Build mechanisms for lab quality assurance
• Manage national and regional lab vendors
• Maintain the test compendium
• Oversee center lab operations across 200+ Oak Street Health centers
• Serve as business and strategic liaison for lab vendor relationships
• Optimize lab vendor service agreements
• Develop organizational lab standards aligned with federal and state regulations
• Negotiate vendor pricing and service level agreements
• Manage lab compendiums with EMR and product teams
• Track and trend lab performance metrics, including test volume, turnaround time, TNP, and TIQ
• Monitor adherence to lab-related monitoring structures
• Lead integration of new point-of-care devices and lab specimens
• Analyze lab performance and develop plans to improve processing
• Guide Practice Managers and center staff on lab resources and equipment
• Track CLIA-waived compliance requirements, certificates, control logs, and documentation
• Partner on lab-related center setup and state CLIA integration
• Support lab incident reports and root cause analyses
• Complete onsite center visits
• Build organization-wide lab training
• Drive cross-functional partnerships
• Enable strong accountable metric performance for lab operations
• Travel to Oak Street Health markets up to 10% of the time
• Perform other duties as assigned

In-Home Traveler Nurse Practitioner, Full Time

Manager, Software Development Engineering

Pharmacy Technician

Lead Director, Program Management

Staff Software Development Engineer – Fulfillment

Lead Director, Coding Audit & Compliance

Population Health and Wellness Care Management Coordinator

Pharmacy Technician

Vendor Manager, Coding

Staff Data Engineer

Staff Software Development Engineer

Software Development Engineer

Staff Software Development Engineer

Pharmacy Technician

Manager, Lab Operations