CVS Health

Manager

• Lead qualitative and quantitative analyses and create cohesive storylines and actionable recommendations
• Identify and develop new growth opportunities by scanning market developments and tracking healthcare and consumer trends, innovation, and potential disruptors
• Synthesize insights and develop materials supporting senior executive-level decision-making
• Support business unit leadership process management, including goals tracking and agenda development for executive leadership forums
• Conduct research and competitive intelligence using internal and external sources
• Collaborate with the Enterprise Strategy team and CVS business partners
• Partner with Finance and Operations stakeholders to translate strategy into execution
• Support new growth initiatives and execution of key strategic priorities
• Work with business stakeholders across CVS Health’s core businesses to address complex cross-functional strategic challenges

Senior Manager, Enterprise Strategy

General

• Provide in-home health evaluations in members’ homes
• Travel primarily across a defined coverage area, up to 100% of the time
• Build trusted relationships with health plan members and help improve health outcomes
• Conduct approximately 45-minute visits
• Answer health questions and review medications and medical history
• Perform physical evaluations
• Conduct additional diagnostic tests when ordered by the health plan, such as diabetic eye exams and spirometry
• Use an iPad and intuitive clinical workflow for each evaluation
• Conduct virtual visits as needed
• Provide Signify Health services, including Diagnostic & Preventive Services products
• Travel across all New Hampshire counties and flex to other areas based on business needs
• Support connections to appropriate care

In-home Traveler – NP or PA

Compliance

• Lead and coordinate market conduct exams across business and legal teams
• Serve as the primary contact for state regulators and external auditors
• Manage the collection, review, and submission of exam materials
• Coordinate responses to exam findings and regulatory inquiries
• Track and support corrective action plans through completion
• Maintain accurate documentation and records related to exams and audits
• Provide guidance on state regulatory requirements and compliance expectations
• Work closely with regulators, business partners, compliance teams, and legal teams to ensure compliance with applicable laws, regulations, and ethical standards

Manager – Corporate Compliance

Nurse Practitioner

• Provide In-Home Health Evaluations in members' homes
• Engage with people and help bridge gaps in care
• Travel primarily across a defined coverage area, as dictated by business needs
• Conduct approximately 45-minute visits
• Review medications and medical history
• Perform physical evaluations
• Conduct additional diagnostic tests when ordered by the person's health plan, including diabetic eye exams and spirometry
• Use an iPad and clinical workflow for each evaluation
• Conduct virtual visits as needed
• Provide Signify Health services, including Diagnostic & Preventive Services such as spirometry, diabetic eye exams, and bone density screening
• Build trusted relationships and help improve health outcomes
• Visit health plan members nationwide and connect them to appropriate care

In-Home Nurse Practitioner or Physician Assistant

Physician

• Provide in-home health evaluations in members’ homes
• Travel primarily across a defined coverage area, potentially requiring overnight hotel stays, car rentals and/or flights
• Build trusted relationships and help improve health outcomes
• Conduct approximately 45-minute visits
• Review medications and medical history
• Perform physical evaluations
• Perform additional diagnostic tests when ordered, including diabetic eye exams and spirometry
• Use an iPad and intuitive clinical workflow for each evaluation
• Conduct virtual visits as needed
• Provide Diagnostic & Preventive Services, including spirometry, diabetic eye exams, and bone density screening
• Travel locally and within licensed states
• Meet health plan members in their private residences

In-Home Traveler Physician, Full Time

Care Coordinator

• Conduct comprehensive evaluations of referred members' needs and eligibility
• Evaluate benefit plans and internal and external programs/services to recommend case resolution approaches
• Identify high-risk factors and service needs and make appropriate referrals
• Coordinate and implement assigned care plan activities and monitor progress
• Consult with case managers, supervisors, Medical Directors, and other health/behavioral health programs to overcome barriers
• Present cases at case conferences for multidisciplinary review
• Collaborate with members' Child and Family Teams
• Identify and escalate quality-of-care issues
• Negotiate appropriate options and services to meet members' benefit and healthcare needs
• Use motivational interviewing to engage members and promote lifestyle/behavior changes
• Provide coaching, information, and support for independent medical and healthy lifestyle choices
• Help members participate knowledgeably in healthcare decision-making with providers
• Serve as a single point of contact and remediate immediate gaps in care and access
• Use case management and quality management processes in compliance with regulatory, accreditation, and company guidelines

Care Management Coordinator

Case Coordinator

• Manage complex cases in the community across child-serving systems
• Conduct comprehensive evaluations of referred members’ needs and eligibility
• Evaluate benefit plans and internal and external programs/services
• Identify high-risk factors and service needs and make appropriate referrals
• Coordinate and implement assigned care plan activities
• Monitor care plan progress
• Consult with case managers, supervisors, Medical Directors, and health/behavioral health programs to overcome barriers
• Present cases at case conferences for multidisciplinary review
• Collaborate with members’ Child and Family Teams
• Identify and escalate quality-of-care issues
• Negotiate appropriate options and services to meet members’ benefits and healthcare needs
• Use motivational interviewing to promote member engagement and behavior change
• Provide coaching, information, and support for independent medical and healthy lifestyle choices
• Help members participate knowledgeably in healthcare decisions with providers
• Serve as a single point of contact and remediate immediate gaps in care and access
• Apply case management and quality management processes in compliance with regulatory, accreditation, and company requirements

Case Management Coordinator, Field

• Evaluate referred members' needs and eligibility using care management tools and data review
• Recommend case-resolution approaches and identify high-risk factors and service needs
• Coordinate and implement assigned care plan activities and monitor progress
• Consult with case managers, supervisors, Medical Directors, and health/behavioral health programs to overcome barriers
• Present cases at multidisciplinary case conferences
• Collaborate with members' Child and Family Teams
• Identify and escalate quality-of-care issues
• Negotiate appropriate services to meet members' benefit and healthcare needs
• Use motivational interviewing and influencing skills to promote member engagement and behavior change
• Provide coaching, information, and support for independent medical and healthy lifestyle choices
• Help members participate knowledgeably in healthcare decisions
• Serve as a single point of contact and remediate immediate gaps in care and access
• Apply case and quality management processes in compliance with regulatory, accreditation, and company requirements

Analyst

• Support the Trade Relations Team in reducing costs of goods for clients and improving pharmaceutical accessibility
• Generate, red-line, and prepare contract documents for signature
• Finalize CVS Caremark negotiated rebate agreements with pharmaceutical manufacturers
• Work with multiple internal and external stakeholders across varied document types and contracted relationships
• Track document status and help prioritize documents based on multiple considerations
• Ensure contracts accurately reflect CVS Caremark’s current business strategies
• Obtain approval from respective business units in accordance with the Contract Review and Approval Process SOP and current regulatory requirements

Senior Contract Analyst

Therapist

• Provide psychosocial support and education for individuals, couples, and families ages 13+
• Practice evidence-based mental health therapy
• Perform diagnosis, care collaboration, treatment planning, and short-term counseling
• Use assessment and treatment planning tools to support continuity of patient care
• Build and grow the MinuteClinic mental health practice
• Reach and support patients within their communities
• Collaborate with the clinical care team
• Deliver therapy virtually and across multiple platforms

Mental Health Therapist

Pharmacist

• Ensure accurate entry of orders
• Maintain pharmacy security
• Adhere to required delivery schedules
• Verify orders entered by technician staff for accuracy
• Check completeness and precision of new and refill labels and orders
• Check content and accuracy of drug packaging and labeling
• Prepare and/or supervise sterile IV drug products or solutions, if required
• Assist in maintaining perpetual inventory for Schedule II drugs
• Provide routine and emergency comprehensive and accurate drug screening, information, processing, and dispensing services
• Provide evening, weekend, and holiday coverage during scheduled rotation
• Follow applicable state and government regulations including HIPAA
• Lead and foster a culture of continuous improvement, quality, and service
• Prioritize pharmacy workflow
• Perform other duties as assigned

Dispensing Pharmacist – Long Term Care

Growth Marketing

• Develop and implement strategic plans tailored to individual state Medicaid priorities and healthcare policy landscapes
• Translate high-level strategies into actionable workplans and lead cross-functional execution
• Prepare policy briefs, blog posts, presentations, and other materials communicating complex policy issues
• Serve as a liaison to CVS government affairs teams, representing Medicaid interests and ensuring alignment
• Represent the organization at conferences, meetings, and networking events to promote Medicaid initiatives
• Build and maintain relationships with community organizations, providers, associations, and advocacy professionals
• Monitor and analyze policy and legislative trends to inform strategy and identify opportunities
• Provide strategic support to overcome barriers and craft innovative solutions
• Identify and pursue new business opportunities through professional networks and partnerships
• Report to the Executive Director of Medicaid Business Development

Lead Director, State Strategy and Growth

Accounting Manager

• Own and support Signify Health accounting activities, including monthly, quarter-end, and annual close processes
• Develop understanding of end-to-end revenue, RCM/Claims, accounts receivable, intercompany, and cash processes, including systems, data flows, and controls
• Prepare, review, and post complex journal entries
• Translate/map revenue from RCM into an SAP-ready journal upload template
• Prepare and reconcile accounts receivable intercompany activity
• Identify and resolve out-of-balance items and coordinate with counterparties across entities
• Perform flux analysis of revenue, accounts receivable, cash, intercompany, and related balance sheet and income statement accounts
• Research significant or unusual variances and provide explanations
• Support RCM/Claims accounting processes and resolve discrepancies with stakeholders
• Prepare and maintain account reconciliations, roll forwards, schedules, and close support
• Manage and analyze large Excel datasets and maintain journal-entry upload mappings or related templates
• Identify process gaps, control risks, and root causes; recommend and implement improvements
• Partner across Accounting, Finance, RCM Team, and other business teams
• Apply U.S. GAAP and company accounting policies consistently

Senior Analyst, Accounting

Customer Support

• Handle incoming calls from customers, healthcare providers, and pharmacies regarding prescription-related inquiries
• Verify and validate prescription information, including dosage, medication names, and patient details
• Document customer concerns, complaints, and prescription-related issues
• Provide guidance regarding prescription refills, medication adherence, potential drug interactions, and general medication information
• Access and update customer records and prescription data using computer systems and software applications
• Communicate with healthcare professionals, insurance providers, and pharmacies to verify, authorize, and process prescriptions
• Escalate complex or urgent issues to pharmacists or supervisors
• Monitor, track, and analyze call center performance metrics, including call handling time, customer satisfaction, and quality standards
• Stay updated on industry regulations, medication trends, and new pharmaceutical products

Pharmacy Technician, Retail Customer Care

• Conduct comprehensive evaluations of referred members’ needs and eligibility
• Evaluate benefit plans and internal and external programs/services
• Identify high-risk factors and service needs and make appropriate referrals
• Coordinate and implement assigned care plan activities and monitor progress
• Consult with case managers, supervisors, Medical Directors, and health/behavioral health programs to overcome care barriers
• Present cases at case conferences for multidisciplinary review
• Collaborate with members’ Child and Family Teams
• Identify and escalate quality-of-care issues
• Negotiate appropriate options and services to meet member benefits and healthcare needs
• Use motivational interviewing to maximize member engagement and promote healthy behavior changes
• Provide coaching, information, and support for independent medical and healthy lifestyle choices
• Help members participate knowledgeably in healthcare decision-making with providers
• Serve as a single point of contact and remediate immediate gaps in care and access
• Use case management and quality management processes in compliance with regulatory, accreditation, and company requirements

Senior Manager, Enterprise Strategy

In-home Traveler – NP or PA

Manager – Corporate Compliance

In-Home Nurse Practitioner or Physician Assistant

In-Home Traveler Physician, Full Time

Care Management Coordinator

Case Management Coordinator, Field

Care Management Coordinator

Senior Contract Analyst

Mental Health Therapist

Dispensing Pharmacist – Long Term Care

Lead Director, State Strategy and Growth

Senior Analyst, Accounting

Pharmacy Technician, Retail Customer Care

Case Management Coordinator – Field