CVS Health

Nurse

• Support members throughout Essex County and nearby areas
• Conduct in-home, face-to-face assessments for members enrolled in Managed Long-Term Services and Supports and Dual Special Needs Programs
• Evaluate member needs and coordinate adult/pediatric medical day care, personal care assistant services, nursing facility placement, and MLTSS program enrollment
• Partner with members, caregivers, PCPs, and interdisciplinary teams to develop and implement individualized care plans
• Authorize services in alignment with program guidelines
• Support safe transitions of care
• Document all case activity accurately and promptly in the electronic health record
• Apply clinical judgment and critical thinking to manage complex care needs
• Mentor new team members once proficiency is achieved

Registered Nurse Case Manager – Field

General

• Engage telephonically with members for 50–75% of the day and coordinate their care
• Conduct annual Health Risk Assessment Surveys
• Address social determinants of health needs and close preventive and health maintenance care gaps
• Conduct outreach to hard-to-reach members using available resources
• Develop individualized care plans with members
• Document care management activities in members’ electronic health records
• Collaborate with the Interdisciplinary Care Team to address barriers to care
• Identify and connect members with health plan benefits and community resources
• Meet regulatory requirements within specified timelines
• Consult with and leverage the Care Manager RN’s clinical expertise
• Support team objectives, operational efficiency, high-quality care, special projects, process improvement, and mentoring

Care Management Specialist

Manager

• Oversee healthcare management staff and develop high-performing teams
• Ensure consistency in clinical interventions supporting members
• Meet financial, operational, and quality objectives of the unit
• Manage assigned care management teams and ensure adherence to established practices, policies, and procedures
• Participate in recruitment and hiring processes
• Develop, initiate, monitor, and communicate performance expectations
• Assess developmental needs and implement team development action plans
• Support management of complex physical and behavioral health cases
• Collaborate on care management processes to facilitate appropriate healthcare outcomes
• Ensure access to primary care, behavioral health, and coordinated healthcare services
• Provide clinical leadership and support care management staff
• Conduct individual and team meetings focused on member service delivery, administrative duties, and productivity standards
• Consult with care managers, medical directors, social support teams, and market staff to overcome barriers
• Identify and escalate quality-of-care issues
• Communicate strategic plans and tactics to achieve cost and quality outcomes
• Identify opportunities for best practices and innovations to improve outcomes

Associate Manager, Clinical Health Services

Operations

• Maintain an integrated Retail Pharmacy Technology roadmap
• Manage portfolio planning processes, quarterly planning cycles, and roadmap reviews
• Drive visibility into cross-team dependencies, risks, sequencing decisions, and execution milestones
• Prepare materials and recommendations for investment and prioritization discussions
• Monitor delivery progress, milestones, dependencies, risks, and portfolio commitments using Jira
• Administer intake, demand management, and portfolio review processes
• Evaluate incoming requests against strategic objectives, capacity constraints, and business value criteria
• Facilitate prioritization discussions across stakeholders and product teams
• Maintain governance artifacts, decision logs, and portfolio documentation
• Define and maintain OKRs and success metrics with business and product leaders
• Develop reporting frameworks connecting delivery performance to pharmacy workflow, colleague experience, consumer engagement, operational efficiency, and business value
• Track portfolio performance, benefits realization, operational metrics, and value delivery
• Design and maintain executive dashboards and portfolio scorecards using Tableau, Power BI, or comparable platforms
• Create executive-ready presentations, business reviews, and leadership updates
• Translate complex delivery and portfolio information into clear, actionable insights
• Support the evolution of Product Office governance, planning, and execution processes
• Improve consistency, data quality, reporting standards, and decision-making across portfolio management practices

Senior Manager, Retail Rx Product Office Operations – Portfolio Management

Director

• Design conceptual models and plan initiatives
• Negotiate Commercial/Medicare Advantage agreements with Texas providers, including health systems, clinically integrated networks, IPAs, FQHCs and others
• Maintain and enhance Commercial/Medicare Advantage provider networks
• Work cross-functionally to ensure consistency with contracting strategies
• Meet and exceed accessibility, quality, compliance, regulatory, financial, and cost initiative goals

Lead Director, Network Management

Pharmacist

• Support the pharmacy team in delivering operational and service excellence within the store
• Serve as an initial point of contact for patients and customers
• Ensure prescriptions are filled promptly, safely, and accurately
• Follow pharmacy workflows at production, pick-up, drive-thru, and drop-off workstations
• Apply company SOPs and best practices
• Provide caring service, solve or escalate patient problems, and support positive patient experiences
• Perform basic inventory activities, including putting away medication deliveries, cycle counts, returns-to-stocks, and waiting-bin inventories
• Expand clinical and technical knowledge and contribute to a high-performing team
• Remain flexible for scheduling and business needs, including voluntarily traveling to other market stores for shifts
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies
• Deliver additional health care services such as immunizations, point-of-care testing, and offsite clinics when legally permitted and properly trained
• Where permitted, complete immunizer licensure and training, educate patients about vaccines, monitor adverse reactions, document patient information, and manage vaccine supplies
• Perform additional tasks as directed by the Supervisor or Manager

Pharmacy Technician

Nurse Practitioner

• Deliver evidence‑based primary and family care, including assessment, diagnosis, treatment, and management of acute and chronic conditions
• Provide both in-person and virtual visits from the clinic
• Perform diagnostic testing, preventive counseling, treatment of injuries and illnesses, and coordination of care with other healthcare professionals
• Engage patients in wellness services, chronic disease management, and preventive health screenings
• Complete clinic operations including inventory management, clinic opening/closing, patient follow‑up, insurance verification, and payment collection
• Support a safe and efficient care environment through routine examinations and timely patient appointment management

Family Nurse Practitioner

Advisor

• Own day-to-day execution of a defined care model workstream, delivering tasks and milestones as planned
• Develop and maintain task-level work plans; track actions, owners, dependencies, and due dates
• Coordinate functional contributors to support timely completion of workstream deliverables
• Identify and manage workstream-level risks and issues; propose mitigation options and timing impacts
• Escalate risks, issues, or slippage impacting the broader care model critical path
• Provide accurate, timely status updates and inputs to integrated workstream reporting
• Maintain workstream documentation, action logs, and supporting artifacts
• Ensure operational rigor, attention to detail, and accountability for assigned outcomes
• Translate care model strategy and direction into detailed task-level plans
• Serve as an operational partner to the Workstream PM and Senior Care Model leadership

Care Model Advisor

Data Engineer

• Deliver high-quality modern data solutions
• Collaborate with engineering, analyst, data scientist, and product teams in an agile environment
• Design, integrate, and implement on-premises data solutions
• Support migrations of existing workloads to the cloud
• Design and develop data solutions using modern programming languages
• Process payer files into the data warehouse
• Support and implement cloud-based and on-premises data warehousing services

Senior Data Engineer

• Ensure accurate entry of orders
• Maintain security of the pharmacy
• Adhere to required delivery schedules
• Verify orders entered by technician staff for accuracy
• Check completeness and precision of new and refill labels and orders
• Check content and accuracy of drug packaging and labeling
• Prepare and/or supervise sterile IV drug products or solutions, if required
• Assist in maintaining perpetual inventory for Schedule II drugs
• Provide routine and emergency drug screening, information, processing, and dispensing services
• Follow applicable state and government regulations, including HIPAA
• Support pharmacy management goals and objectives within the dispensing pharmacy
• Perform other duties as assigned
• Lead and foster a culture of continuous improvement, quality, and service
• Prioritize workflow and provide excellent customer service

Pharmacist – Long Term Care

Representative

• Support one plan sponsor through site visits to educate and promote Employee Assistance Program benefits
• Travel approximately two to three weeks per month within the continental United States
• Order supplies and communications and communicate regularly with warehouse contacts
• Coordinate with warehouse management, employees, account team, and HR executives
• Create engagement and employee inquiry tracking
• Present benefits overviews to assigned locations and/or managers
• Coordinate location trainings and perform other administrative duties as needed

Mental Well-Being Travel Representative

Chief of Staff

• Shape strategic priorities with the Chief Operating Officer and translate them into actionable plans and measurable business outcomes
• Lead complex, high-visibility, cross-functional initiatives spanning multiple teams and business areas
• Align organizational priorities with Pharmacy Services and enterprise objectives
• Anticipate barriers, identify risks, and coordinate timely issue resolution
• Monitor strategic commitments and drive corrective action
• Establish and manage operating cadence, governance, decision-making processes, reporting, and performance management routines
• Partner with finance and analytics teams on business planning, budgeting, investment prioritization, and resource allocation
• Improve processes, organizational effectiveness, and operating performance
• Lead planning for leadership meetings, business reviews, town halls, and other key forums
• Advise the Chief Operating Officer, frame complex issues, evaluate options, and develop executive recommendations
• Develop executive presentations, briefings, communications, and materials for senior leadership and stakeholders
• Connect leaders with functional and delivery teams to support alignment, accountability, and execution
• Build relationships across Pharmacy Services and the enterprise
• Support the Chief Operating Officer in key meetings and cross-functional forums
• Handle sensitive business matters with judgment, discretion, and confidentiality

Executive Director – Chief of Staff, Pharmacy Services Operations

• Develop complex employee-relations policies and procedures in compliance with applicable laws and regulations
• Serve as a point of contact for employees regarding workplace issues, conflicts, and concerns
• Conduct investigations, gather relevant information, and recommend appropriate actions
• Support managers with performance improvement plans, disciplinary actions, and termination processes
• Develop and implement employee communication strategies
• Implement employee engagement and satisfaction initiatives, including recognition programs and surveys
• Connect employees facing personal or professional challenges with resources such as EAP, counseling services, and wellness programs
• Coach more junior colleagues
• Oversee ongoing training and role compliance
• Maintain employee-relations records
• Develop grievance procedures and conduct exit interviews
• Coordinate employee-relations programs to ensure policy and practice compliance

Manager, Colleague Relations – Omnicare

Product Designer

• Collaborate with Design, Product, Development and cross-functional teams to align projects and meet quality, efficiency and velocity needs
• Develop deep understanding of customer journeys, personas and segmentation across projects
• Translate complex cognitive challenges into elegant user experiences across multiple channels
• Gain stakeholder support by communicating design vision and rationale
• Conceptualize, design and define breakthrough user experiences using research and user goals
• Partner with a multidisciplinary design team to shape and enhance digital experiences for consumers
• Communicate user needs and demonstrate how proposed designs solve them
• Present to senior stakeholders and build support for UX initiatives
• Mentor junior designers and collaborate with designers, strategists, managers and technologists

Senior Digital UX Designer

Frontend Engineer

• Lead and supervise approximately 20 team members
• Conduct monthly one-on-one meetings, coaching sessions, and performance discussions
• Manage daily workloads and staffing for printing, returned mail, scanning, check processing, and indexing functions
• Monitor operational performance, productivity, quality, and service-level expectations
• Serve as primary point of contact for the mailroom vendor
• Coordinate receipt, processing, and distribution of incoming mail
• Prioritize workloads and allocate resources to meet business demands
• Identify, recommend, and implement process improvements
• Support audits, reporting, compliance requirements, and departmental projects
• Collaborate with cross-functional teams to resolve operational issues and support organizational objectives
• Support process documentation, workflow enhancements, and operational improvement initiatives
• Perform other duties as assigned