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Definium TherapeuticsCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operationalizing field operations, managing CRM workflows, and ensuring data integrity while leading cross-functional teams. Proficient in incentive compensation administration and compliance within the pharmaceutical and life sciences sectors.
Highest-signal resume keywords
Veeva Vault CRM OperationsIncentive Compensation AdministrationCross-Functional LeadershipPharmaceutical Compliance KnowledgeProject Management
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Develop and execute the field operations roadmap, launch milestones, SOPs, governance, service levels, and escalation processes
- Coordinate onboarding, system access, equipment, training logistics, roster management, and operational support with HR, IT, Sales leadership, and vendors
- Operationalize field force designs, territory alignments, HCP/HCO affiliations, account hierarchies, target lists, call plans, and launch-wave transitions
- Serve as commercial business owner for Veeva Vault CRM field workflows, requirements, UAT, releases, adoption, and support in partnership with IT and Data Strategy
- Ensure operational data integrity across accounts, affiliations, assignments, and field activity; implement automation and approved AI-enabled workflows
- Lead incentive compensation administration, eligibility, goal-setting operations, payout validation, dispute resolution, governance, documentation, and field communications
- Partner with Commercial Analytics on targeting, segmentation, sizing inputs, KPI definitions, dashboards, performance reporting, and operating reviews
- Partner with Sales, Market Access, Finance, HR, IT, Legal, Compliance, and Analytics on coordinated execution, operational controls, incentive compensation plan approvals, and change management
- Oversee field operations vendors, budgets, deliverables, and service quality while establishing standardized processes, documentation, business continuity plans, and scalable operations for launch and future growth
Requirements
What you’ll need- Minimum bachelor’s degree required; degree in business, life sciences, analytics, healthcare, or a related field preferred
- Minimum 10 years of related work experience required
- Progressive pharmaceutical, biotech, or life sciences experience in commercial operations, sales operations, or field force effectiveness
- Pre-launch or launch execution experience, ideally in specialty or complex therapeutics
- Hands-on experience with CRM operations, including Veeva Vault CRM, Veeva data products, Salesforce, Power BI, Tableau, territory management, targeting deployment, call planning, incentive compensation, field reporting, and operational governance
- Ability to translate strategy into executable processes, system requirements, controls, and measurable operating outcomes
- Strong cross-functional leadership, vendor management, communication, analytical judgment, and project management skills
- Working knowledge of pharmaceutical compliance and data privacy requirements affecting field operations
- Experience with HCP/HCO account hierarchies, account-based field teams, reimbursement support models, and specialty pharmacy or hub-related field interfaces preferred
- Experience with incentive compensation governance, alignment platforms, field deployment waves, automation, or approved AI use cases preferred
- Up to 10% travel required based on business needs
Benefits
Comp & perks- 100% paid health benefits including Medical, Dental and Vision for you and your dependents
- 401(k) program with company match and vesting after the turn of the first month after your start date
- Flexible time off
- Generous parental leave
- Some fun fringe perks
- Additional compensation, including bonus and equity, may be available
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Field Operations Roadmap DevelopmentOperational Data Integrity ManagementLaunch Execution ExperienceTerritory ManagementCall PlanningPerformance ReportingAutomation ImplementationAnalytical JudgmentVendor ManagementAccount Hierarchies Experience
Soft Skills
Communication SkillsLeadership SkillsAnalytical Skills
Tools & Technologies
Veeva Data ProductsSalesforcePower BITableau
Industry Keywords
PharmaceuticalBiotechLife SciencesCommercial OperationsSales Operations