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Posted: 10/20/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in coaching and developing sales agents to achieve targets through effective feedback and training. Proficient in applying established sales techniques, objection handling, and performance monitoring in a KPI-driven environment.
Highest-signal resume keywords
Phone Sales ExperienceSales CoachingKPI MonitoringProfessional Fluency in German and EnglishSales Techniques
About the role
Key responsibilities & impact- Ensure Sales Agents consistently achieve individual and team targets
- Coach Sales Agents hands-on on their daily phone sales
- Review sales calls with Agents and provide direct feedback
- Improve sales approach, objection handling, communication, and closing techniques
- Train and develop the sales pitch continuously
- Ensure Agents follow defined sales standards and communicate confidently with customers
- Manage team performance and maintain high sales quality
- Use Dialfire for outbound sales activities and call management
- Use Slack for daily communication, coordination, and support
- Use Google Meet for remote coaching sessions, call reviews, and team meetings
- Monitor KPIs, performance, and target achievement using Meta Dashboards
Requirements
What you’ll need- Proven experience in phone sales / telesales
- Previous participation in professional sales training
- Strong understanding of established sales techniques and methodologies
- Ability to explain and apply objection handling, needs analysis, closing techniques, and customer communication
- Clear understanding of a structured sales pitch and sales conversation stages
- Ability to coach Sales Agents and provide clear, actionable feedback
- Comfortable working from the Berlin office 2–3 days per week
- Professional fluency in written and spoken German and English
- Strong growth mindset and motivation to develop and support others
- Experience leading, coaching, or supporting remote sales teams is a plus
- Previous insurance industry experience is a plus
- Experience selling subscription-based products or services is a plus
- Experience in a KPI-driven inside sales environment is a plus
- Previous Team Lead, Sales Coach, or similar leadership experience is a plus
Benefits
Comp & perks- Attractive fixed salary
- 28 vacation days, increasing every two years and capped at 30 days
- Holidays on December 24th and 31st
- Free choice of Swapfiets bike, VBB Jobticket, or subsidized BVG Deutschlandticket
- Hybrid work from home or Berlin office
- Work abroad in the EU for up to 60 days
- Free coaching sessions with nilo.health
- Choice of dentolo, petolo, or vitolo product
- Learning budget starting from 750 € per year
- Regular 360-degree feedback
- Legendary summer and winter parties
- Regular team events
- Discounts on the corporate Benefits Platform
- Two Community Days per calendar year
- Pet-friendly office
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Objection HandlingNeeds AnalysisClosing TechniquesSales Pitch DevelopmentSales Conversation Stages
Soft Skills
Growth MindsetMotivation to Develop OthersClear Communication
Tools & Technologies
DialfireSlackGoogle MeetMeta Dashboards
Industry Keywords
TelesalesSubscription-Based ProductsInsurance IndustryInside Sales Environment