Distro

Solutions Engineer

• Own end-to-end solution architecture for cloud-native .NET applications
• Lead the design, modernization, and evolution of enterprise-scale SaaS platforms
• Lead architecture reviews and modernization initiatives
• Drive microservices, API-first, and event-driven design
• Guide deployment strategy, observability, performance tuning, and production readiness
• Lead adoption of AI-driven capabilities in real products
• Provide technical leadership across multiple teams and locations
• Mentor engineering teams
• Translate business requirements into technical solutions
• Collaborate with product, QA, DevOps, and client stakeholders
• Engage with technical and non-technical stakeholders

Senior Solution Architect – .NET, AI

Full-stack Engineer

• Set the technical direction while personally building meaningful parts of the system
• Design single-page applications over a Node.js API tier
• Evaluate technologies and build proof-of-concepts
• Write technical specifications
• Communicate technical decisions to engineers and executives
• Address mobile performance, per-tenant branding without redeployment, accessibility, and distributed-system observability
• Stay accountable for production behavior
• Work on PrismHR, an HR, payroll, and benefits platform used by employer-services organizations across the US

Principal Software Engineer

Artificial Intelligence

• Encode PEO and HCM domain meaning so AI capabilities reason correctly about the business
• Own the domain intelligence layer, including ontology, agent workflow models, fine-tuning strategy, and intelligence pattern library
• Build and govern a canonical ontology spanning PrismHR platforms, entities, relationships, business rules, and terminology
• Model business processes as agentic workflows with tool boundaries, decision points, escalation paths, and human-in-the-loop checkpoints
• Define when to fine-tune, retrieve, or rely on prompting
• Establish dataset curation standards for labeling, provenance, retention, and residency
• Develop domain-specific evaluation harnesses for PEO and HCM accuracy
• Build and document retrieval strategies, reasoning templates, agent scaffolds, and validation guards
• Prove patterns through working proof-of-concepts before publishing them as standards
• Engage product teams from design through go-live
• Advise on use-case feasibility and risk
• Act as escalation point for domain-AI design questions
• Contribute to standards conformance decisions and recommendations to the AI Domain Committee

AI Domain Architect

• Own the design and technical direction of significant parts of the PrismHR HR, payroll, and benefits platform
• Make architectural decisions and build difficult platform components hands-on
• Own subsystems end to end, including design, implementation, test strategy, and production behavior
• Solve complex debugging and data problems
• Set engineering standards across the area
• Lead code reviews
• Mentor senior and mid-level engineers
• Partner with architecture and product management on technical direction
• Influence modernization between the mature payroll core and modern stack
• Maintain migrations without missed pay runs

Associate Principal Engineer

QA Automation Engineer

• Own the automation strategy and frameworks
• Design and build scalable, reusable automation in Playwright and Cypress with JavaScript across web and API surfaces
• Integrate automation into CI/CD to gate releases
• Set automation standards and best practices across teams
• Review other engineers' automation code
• Mentor QA engineers in stronger automation practices
• Lead the use of AI tooling for testing, test generation, maintenance, failure triage, and coverage analysis
• Work with developers, product managers, and QA engineers to define test strategy and acceptance criteria
• Analyze test results and drive root causes to resolution

Lead Automation Engineer

SDET

• Design, develop, and maintain scalable and reusable test automation frameworks
• Create and execute automated tests across web, mobile, and API surfaces
• Integrate automated tests into CI/CD pipelines using Jenkins, GitHub Actions, or Azure DevOps
• Collaborate with developers, product managers, and QA engineers to define test strategy and acceptance criteria
• Perform code reviews and establish automation best practices
• Analyze test results and drive root causes to resolution
• Continuously improve test coverage, efficiency, and reliability
• Mentor junior QA engineers on automation practices and tooling

Senior QA Automation Engineer – Staff Level

QA Engineer

• Own quality for reporting dashboards, data pipelines, and analytics tools end to end
• Design test strategy
• Validate data accuracy across sources and ETL processes
• Identify subtle data issues that functional tests may miss
• Work closely with data engineers, product managers, and software developers
• Define what constitutes correct functionality before features ship
• Test reporting and analytics tools used by employer-services organizations

Senior QA Engineer, Report Center

• Build software for PrismHR, an HR, payroll, and benefits platform used by employer-services organizations across the United States
• Own features end to end across Angular and TypeScript front end, Node.js and Express APIs, and the data layer
• Lead code reviews
• Mentor engineers
• Work directly with product and QA teams
• Modernize a mature payroll engine and integrate it with a modern cloud stack without disrupting pay runs
• Maintain full overlap with US teams from 8:00 AM to 5:00 PM Eastern Time, Monday to Friday

Senior Full Stack Engineer

Infrastructure Engineer

• Ensure availability and performance across hosting services
• Work with senior management to design and support new hosted services
• Automate manual work
• Enforce compliance standards
• Evolve configuration management
• Diagnose full-stack problems across network, authentication, SSL, and applications
• Own topology documentation
• Build and test disaster recovery
• Act as technical lead and mentor for the team
• Work 8:00 AM to 5:00 PM Eastern Time, Monday to Friday
• Participate in after-hours maintenance windows and an on-call rotation

Principal Infrastructure Engineer

Application Engineer

• Serve as the primary point of contact for L3 application support on web-based platforms
• Own client-escalated issues through resolution
• Diagnose and troubleshoot complex application problems, including performance issues, bugs, and system errors
• Trace root causes through .NET application code and SQL Server
• Deliver fixes or work with the development team to implement them
• Conduct root cause analysis on recurring issues and implement preventive measures
• Monitor application performance and recommend optimizations
• Write standard operating procedures and troubleshooting guides
• Deploy and test updates, patches, and enhancements
• Help end users understand the applications and avoid predictable problems
• Collaborate with development and infrastructure teams on complex problems
• Communicate with stakeholders while incidents are live

.NET Developer, L3 Application Support Engineer

Customer Support

• Provide expert-level client support for UKG Ready HR Core and Benefits modules in a ticket-based environment
• Review client tickets, gather requirements, and translate them into system updates or configurations
• Troubleshoot HR Core configuration, Benefits Administration, Open Enrollment, workflows, permissions, security, and reporting issues
• Configure medical, dental, vision, FSA, HSA, 401(k), and other client-specific benefit plans
• Update and optimize HR settings, workflows, and security roles
• Provide training to clients or internal teams on HR Core, Benefits, reporting, and workflows
• Create documentation, job aids, and internal knowledge articles
• Collaborate with Payroll and Implementation teams to resolve complex issues
• Escalate technical issues while maintaining ownership of client communication
• Participate in internal projects, system enhancements, testing initiatives, and process-improvement efforts
• Assist during high-volume periods, Open Enrollment, and platform-wide changes
• Represent the HRIS Support team in internal meetings or client calls when needed
• Attend webinars and training and complete other assigned projects

Customer Support Specialist

Sales

• Prospect and develop new business opportunities
• Build relationships with business owners and decision-makers
• Partner with brokers, COIs, and referral partners to generate leads
• Consult with clients on HR, payroll, benefits, and HCM solutions
• Drive revenue growth within the assigned territory
• Help businesses streamline HR, payroll, employee benefits, and workforce management through HCM solutions