Duke Energy Corporation

Compliance

• Support, maintain, and develop tools used to generate cybersecurity events and incidents across the Duke Energy environment
• Work with peers, internal and external teams, and management in a 24x7 Cybersecurity Operations Center environment
• Follow processes and procedures defined by Cybersecurity leadership and the Computer Incident Response Team
• Generate content for a Global Security Information and Event Management system, including ESM, Oracle, Connector appliances, SmartConnectors, Logger appliances, Windows and Linux servers, and network and security devices
• Conduct functional testing of the cybersecurity tool suite and coordinate updates to rules and signatures for cyber defense applications
• Identify, develop, and deploy SIEM content and events, including dashboards, active channels, reports, rules, filters, trends, metrics, and active lists
• Apply knowledge of cyberthreats and network and endpoint vulnerabilities to establish event and alert generation and correlation criteria
• Track cyber threat actors and campaigns through technical analysis and open-source/third-party intelligence
• Research and track new exploits and cyber threats
• Maintain and improve correlation rules, alerts, searches, reports, and responses for cybersecurity tool suites
• Assist with patching, upgrades, configuration, and operation of endpoint/antivirus, SIEM loggers and connectors, and network analysis and defense products
• Tune product events and cyber event correlation rules to reduce false positives and deploy supported products across the threat surface
• Provide 24x7 systems engineering escalation support on a rotating shift basis

Associate Cybersecurity Systems Engineering Analyst – Data Protection

Manager

• Analyze customer benefits and rebates available from products and services
• Work with product owners to understand eligibility and customer benefits
• Lead discussions and workshops with product owners and stakeholders to drive deliverables
• Set objectives and execute or adjust strategies and plans for integrating utility programs into the customer-facing application
• Develop and implement marketing campaigns with product stakeholders
• Develop customer journey maps and process flows
• Develop and evaluate metrics to improve lead generation, close rates, and sales effectiveness
• Analyze market research and set customer-focused strategies, plans, budgets, and resource deployment
• Lead campaign planning, set objectives, measure and analyze performance, and improve customer satisfaction
• Manage profitable products and services with internal and external stakeholders
• Balance regulatory and non-utility product opportunities in each jurisdiction and work with compliance
• Develop and execute long-term, annual, market, and segment product plans
• Review and improve work processes for assigned products, programs, and services
• Develop capital and O&M budgets
• Develop product lines, improvements, promotional strategies, and expanded offers
• Monitor legislative and regulatory activities and support strategy and product development
• Manage contractual obligations when applicable
• Manage vendor relationships, including performance standards, quality, timeliness, tracking, reporting, invoicing, equipment operation, customer satisfaction, and stakeholder coordination

Lead Prod & Services Manager – Utility Program Integration

Procurement

• Plan, develop, and execute sourcing strategies for equipment, professional services, construction services, and EPC contracts
• Ensure reliable and safe deliveries on schedule and at competitive cost
• Perform market analysis and research best practices adopted by other industries and companies
• Advise Business Unit and Supply Chain leaders on market conditions and sourcing options
• Develop and manage supplier relationships and programs
• Build and nurture client relationships, including executive-level business interfaces
• Source and contract large-spend equipment and labor for generation projects, including thermal, hydro, and renewables
• Manage category activities for new construction gas and hydro projects and support renewables
• Work with minimal supervision and resolve problems through independent solution development
• Report to the Director Sourcing, Major Projects

Strategic Sourcing Specialist

Civil Engineer

• Support modification, expansion, and development of new Duke Energy electric substations in Florida
• Perform complex civil/structural engineering designs
• Mentor junior engineers and review consultant engineering firm designs
• Improve internal Civil/Structural engineering procedures and job aids
• Provide engineering and technical expertise for identifying, analyzing, and resolving complex problems
• Plan, organize, estimate, schedule, and monitor work activities
• Prepare technical reports, correspondence, documentation, calculations, and sketches
• Conduct engineering studies and coordinate complex projects
• Apply technical expertise to manage projects and disseminate knowledge
• Analyze business processes and recommend enhancements and standards
• Maintain accurate records and files
• Coordinate work activities with teams, stakeholders, contractors, and regulatory agencies
• Coach and mentor engineering and non-degreed engineering professionals
• Represent the company positively and professionally

Civil/Structural Engineer – Substation Engineering

Advisor

• Oversee recruitment, development, training, and management of assigned residential EnergyWise Home program licensed contractors and technicians
• Provide training and support for installation and servicing of EnergyWise Home devices
• Ensure positive customer experience while controlling program costs
• Control inventory and ensure contractual compliance
• Conduct on-site inspections and ensure NEC compliance
• Perform electrical and HVAC diagnostics
• Manage escalations and evaluate technical field tasks
• Resolve customer claims regarding residential EnergyWise Home program offerings
• Provide Duke Energy Storm Response support as needed
• Oversee quality and customer experience of daily service work and ensure code compliance, financial O&M targets, customer experience, and delivery KPIs are met
• Lead escalation processes with customers, vendor operation managers, code enforcement officials, and manufacturers' representatives
• Recruit, hire, and train electrical, HVAC, and appliance service providers within an assigned territory
• Manage vendor inventory levels, product quality, and financial accountability
• Negotiate and/or administer trade ally contracts regarding fee structure, delivery schedules, service levels, and program compliance
• Monitor vendor performance, licensing, insurance requirements, and agreement compliance; provide corrective action plans and reporting

Field Service Advisor

Software Engineer

• Provide subject matter technical expertise and guidance in identifying, analyzing, and resolving problems
• Collaborate within a team environment and across multiple work groups
• Plan, organize, estimate, schedule, and monitor work activities
• Independently review and prepare technical reports, correspondence, documentation, calculations, and sketches
• Conduct engineering and related studies
• Continuously improve job-related technical and professional knowledge, skills, and performance
• Develop positive working relationships and coordinate work activities
• Maintain accurate records and files
• Support company goals and represent the company positively and professionally
• Coach and mentor Engineering Technologists and Engineers

Engineering Technologist – Level III

General

• Provide advanced-level work management support for the PGO Grid Operations Distribution Control Center
• Support safety, reliability, storm restoration, cost management, and customer experience objectives
• Solve complex problems and participate in continuous improvement initiatives
• Coordinate cross-functional workflows and collaborate with work groups, employees, leaders, supervisors, and managers
• Track job status and report details to appropriate personnel
• Communicate regarding proper execution of work
• Manage billing, invoicing, expenses, timesheets, accruals, invoices, and general ledger accounting
• Reconcile credit cards, expense reports, work order materials, labor, and equipment
• Dispatch daily work to field performers
• Monitor reports and ensure work is scheduled within established timelines
• Use Word, PowerPoint, Excel, and work management systems to prepare correspondence, reports, presentations, agendas, minutes, calendars, and meetings
• Support leadership with scheduling, phones, expense reports, travel arrangements, and meeting coordination
• Provide emergency support including dispatching, emergency locates, oil spill reporting, meter pinging, ETOR updates, event assignments, and outage management event creation and clearing
• Update storm resource tracking and outage management tools during storm restoration
• Support programs, projects, and processes using work management applications
• Participate in safety meetings and support Human Performance, Wellness, and corporate initiatives
• Administer special projects across work groups, including employee survey, charitable, diversity and inclusion, and wellness activities
• Demonstrate continuous learning and development

Senior Work Management Specialist – Distribution Control Center

Full-stack Engineer

• Develop detailed project scopes, control equipment enclosure layouts, elementary, schematic, and wiring diagrams for substation projects
• Coordinate multiple projects simultaneously to ensure timely release of engineering designs
• Use design specifications, code manuals, CAD software, and reference sources to complete engineering designs
• Produce engineering release packages, drawings, bills of material, relay setting files, and documentation
• Provide engineering and technical expertise for identifying, analyzing, and resolving increasingly complex problems
• Plan, organize, estimate, schedule, and monitor work activities to achieve business goals
• Prepare technical reports, correspondence, documentation, calculations, and sketches
• Conduct engineering studies and complete non-routine engineering projects with minimal oversight
• Independently manage project schedules and interfaces
• Design, operate, and maintain systems with moderate impact on existing systems
• Support field personnel during project implementation
• Develop and maintain CAD expertise for efficient engineering work
• Develop protective relay settings calculations and analysis according to IEEE, NERC, and evolving standards
• Develop and review high-voltage substation designs at 23kV, 115kV, 230kV, and 500kV
• Collaborate with project teams to share knowledge and produce high-quality work
• Maintain accurate records and files
• Support company goals and represent the company positively and professionally

Senior Engineer

Account Executive

• Manage strategic issues and cultivate relationships with Duke Energy’s largest and most complex commercial and industrial customers
• Enhance customer satisfaction, strengthen external partnerships, build customer advocacy, and identify opportunities to grow earnings
• Develop and execute strategies supporting company business objectives, policy priorities, and reputation management
• Establish and maintain relationships within customer organizations for long-term engagement and strategic alignment
• Apply knowledge of rate structures, billing options, demand response programs, and renewable options
• Lead negotiations and resolve customer issues
• Own and coordinate the entire customer relationship with internal departments and senior leadership
• Partner with the economic development team to identify and manage potential projects or expansions
• Identify and position technical products and service solutions
• Manage the sales process from needs assessment through solution delivery
• Coordinate customer service projects and load growth opportunities
• Develop and execute strategic plans and action plans
• Monitor and communicate market trends, forecasts, environmental and regulatory developments
• Serve as liaison between customers and internal teams to deliver solutions
• Support customers during emergencies and storm events with outage and restoration updates
• Educate customers on regulatory and legislative matters, trends, technologies, and industry developments
• Maintain technical knowledge of industrial processes, energy end uses, electric systems, transmission, and distribution systems
• Support internal cross-functional teams in developing solutions for large business customers

• Serve as Program Owner for the Fatigue Rule Compliance program
• Provide governance and oversight of the Fatigue Rule Work Hour Controls program
• Ensure the program is applied consistently at all sites
• Maintain initial training content for covered individuals and supervisors
• Ensure training content meets Fatigue Rule Work Hour Controls program requirements
• Provide oversight of contractor personnel supporting the program
• Coordinate with NEI, the EmpCenter software provider, and industry workgroups
• Meet regulatory requirements associated with NRC reports and notifications

Nuclear Fatigue Rule Compliance Specialist

Administration

• Execute Transmission Provider (TP) activities and support Duke Energy initiatives regarding the TP function
• Support Duke Energy Transmission Owner (TO) functions
• Provide input into business practices supporting TP and TO functions
• Monitor TP and TO filings, business practices, and the regulatory environment for changes in rules
• Represent Duke Energy concerning TP and TO issues
• Provide operational support during emergencies and storms
• Develop and manage transmission tariffs, contracts, and agreements with transmission customers
• Interface with transmission customers and providers to develop, manage, and implement terms and conditions of transmission tariffs, interconnection agreements, and generator interconnection agreements
• Coordinate negotiation and execution of transmission service agreements and generator interconnection agreements
• Coordinate with Corporate Accounting and Billing for account setup and accurate billing and payment posting under the OATT
• Monitor and maintain transmission customer accounts and respond to customer questions
• Determine prospective customer creditworthiness and secure appropriate credit instruments
• Negotiate acceptance of Letters of Guaranty and Letters of Credit
• Update approved customer lists and FERC Electronic Quarterly Report (EQR) based on credit-related changes
• Implement process measures for Transmission Service Agreements and participate in developing transmission provider process measures