Essentia Health

Pharmacist

• Interpret, dispense, and monitor medications
• Provide quality pharmaceutical services to patients, physicians, and other health care professionals
• Optimize drug therapy to improve patients' quality of life and health outcomes
• Provide access to medications and immunizations
• Participate in clinical initiatives
• Assist with daily pharmacy department activities
• Train new staff and pharmacy students
• Supervise pharmacy technicians and interns
• Resolve customer service issues
• Handle billing and record keeping
• Conduct monthly audits
• Manage inventory and care for supplies and equipment
• Handle cash accurately
• Perform other duties assigned by the department leader

Casual Pharmacist – Retail/Outpatient Pharmacy

• Interpret, dispense, and monitor medications
• Provide quality pharmaceutical services to patients, physicians, and other health care professionals
• Optimize drug therapy to improve patients' quality of life and health outcomes
• Provide access to medications and immunizations
• Participate in clinical initiatives
• Assist with daily pharmacy department activities
• Train new staff and pharmacy students
• Supervise pharmacy technicians and interns
• Resolve customer service issues
• Handle billing, record keeping, monthly audits, inventory control, supplies, equipment, and cash accurately
• Perform other duties assigned by the department leader

Pharmacist – Retail/Outpatient Pharmacy Float

Patient Access Representative

• Greet customers and facilitate the patient registration process
• Interview patients or representatives to obtain demographic, financial, and minimum health information
• Obtain insurance cards and identification documents and update medical records
• Collect co-payments and down payments, reconcile the cash drawer, and report daily deposit records
• Maintain assigned work queues
• Provide caring customer service to patients, co-workers, and others
• Answer incoming phone calls and schedule appointments
• Refer patients to the clinical team as needed
• Sanitize registration equipment and restock basic supplies
• Complete patient checkout and schedule follow-up appointments per physician orders
• Provide cost estimates and itineraries for upcoming appointments
• Perform other clerical duties as assigned

Financial Planning and Analysis

• Manage and resolve high volumes of patient accounts for services provided by Essentia Health
• Act as the primary contact or liaison for patients regarding outstanding statements and inquiries
• Provide support for insurance, coding, registration, financial assistance, and billing-related issues
• Provide financial assistance via face-to-face communication and telephone using automated phone technology
• Analyze accounts and develop and implement action plans with patients to resolve financial responsibilities
• Follow up on delinquent accounts and payment plans
• Collect patient accounts and follow up on collections by telephone or letters
• Handle incoming patient mail and respond to inquiries via written communication

Patient Financial Services Representative I

• Greet customers and facilitate the patient registration process
• Interview patients or representatives through face-to-face and virtual interactions
• Obtain demographic and financial information and required documents/data
• Liaise between patients, Virtual Patient Registration Representatives, and Patient Schedulers
• Complete patient checkout
• Schedule follow-up appointments according to physician orders
• Provide cost estimates and itineraries for upcoming appointments
• Obtain insurance cards and identification documents and update medical records
• Collect co-payments and down payments, reconcile the cash drawer, and report deposit records
• Maintain assigned work queues
• Answer incoming calls, schedule appointments, and refer patients to the clinical team as needed
• Sanitize registration equipment and restock supplies
• Perform other clerical duties as assigned

Technician

• Perform and report tests of all complexity levels, as defined by CLIA, on patients of all ages
• Assist with routine screening, diagnosis, treatment, and management of diseases and injuries
• Interpret and correlate test results with disease states and theoretical knowledge (MLS)
• Exhibit complex or highly complex problem-solving skills
• Participate in quality assurance and quality control monitoring
• Perform instrumentation maintenance and troubleshooting
• Process specimens and perform phlebotomy
• Provide customer service
• Participate in research, development, education, and technical consultation (MLS)

Medical Laboratory Technician / Scientist

Nurse

• Commit to serving in ambulatory care clinics in the Fargo-Moorhead area
• Work clinic hours from 8:00 am to 5:00 pm, Monday through Friday
• Assist RN, physician, and other providers
• Provide direct patient care in ambulatory and/or home care settings
• Perform identified procedures for which competencies have been demonstrated
• Care for patients ranging in age from newborn to elderly
• Transition into a clinical role upon graduation and licensure
• Participate in mentorship from experienced nurse leaders

Education to Employment – LPN

Dietitian

• Work as part of an interdisciplinary team to provide group and individual educational services related to nutrition and wellness
• Collaborate with providers and other health care teams to develop and deliver tailored programs and services
• Serve as an organizational expert and resource on using food and nutrition to promote health and manage diseases
• See both inpatients and outpatients
• Oversee long-term care and acute care operations in Aurora and Virginia
• Identify and assess patient nutritional needs and create care plans
• Work with critical care patients in the ICU and write nutrition-related orders
• Provide nutrition education
• Assess wound-related nutrition needs
• Complete timely and thorough electronic medical record documentation
• Assess and diagnose malnutrition
• Educate patients on diets according to disease state, medical condition, and health risk
• Coordinate discharge plans for patients needing nutritional support at home
• Write orders for home nutrition support equipment
• Create and educate patients on nutrition support plans
• Navigate insurance coverage for home nutrition support
• Coordinate needs with the selected home medical supply company
• Consult for rural Essentia Health site providers on high-acuity nutrition care concerns in inpatient and outpatient settings
• Oversee care and documentation for all long-term care residents

Clinical Dietitian, Inpatient/Outpatient

• Provide oversight of daily operations across multiple assigned departments and sites
• Manage staffing and develop/implement workflows and processes
• Provide input to the leader regarding policies, procedures, systems, and operating budgets
• Provide direct nursing leadership and nursing staff development
• Deliver patient care and advocate for patients
• Intermittently perform RN duties, including patient assessment, responding to interventions, treatments, education, and counseling
• Support continuous quality improvement efforts to achieve high-quality care and service
• Work 8 am to 5 pm, three days a week, with responsibilities shared with another part-time supervisor

Registered Nurse Supervisor – Pediatric Clinic

• Support the Family Practice team across multiple clinics within the Twin Ports area
• Manage the in-basket
• Communicate with patients
• Perform direct patient care tasks
• Provide clinical support for providers and care teams in the ambulatory setting
• Work Monday through Friday, 8:00 a.m. to 4:30 p.m., with no holidays or weekends

Medical Assistant, LPN – Family Practice In-basket Management

• Manage the Family Practice in-basket
• Communicate with patients
• Perform direct patient care tasks
• Provide clinical support for providers and care teams in the ambulatory setting
• Support the Family Practice team across multiple clinics within the Twin Ports area
• Travel between clinics as required
• Work Monday through Friday from 8:00 a.m. to 4:30 p.m., with no holidays or weekends