EverCommerce

Product Manager

• Lead the product strategy, roadmap, and execution for ZyraTalk within the EverPro product portfolio
• Define and drive the EverPro Voice product line and integrate AI voice capabilities into vertical SaaS products
• Identify and prioritize integration opportunities across customer communication, scheduling, lead capture, missed-call handling, support workflows, and revenue conversion
• Partner with engineering, design, AI/platform teams, customer success, sales, and business unit leaders to deliver voice and AI-powered workflows
• Build understanding of home services SMB customers and use voice automation to reduce administrative burden, improve responsiveness, and drive business outcomes
• Translate customer needs, product usage, and business priorities into requirements, product briefs, launch plans, and success metrics
• Own product discovery, customer feedback loops, competitive analysis, and market insights
• Drive adoption and commercialization through packaging, positioning, enablement, and expansion opportunities
• Establish KPIs and operating rhythms measuring usage, quality, retention, revenue impact, customer satisfaction, and operational effectiveness
• Lead the transition from founder-led product intuition to a scalable product management discipline
• Create the AI voice product vision and actionable roadmap
• Develop ZyraTalk capabilities including call handling, conversational flows, integrations, routing, summaries, handoffs, analytics, and customer-specific configuration
• Determine where voice should be embedded into existing workflows versus offered standalone or cross-product
• Prioritize investments across ZyraTalk enhancements, platform integrations, customer-specific needs, and shared capabilities
• Collaborate with go-to-market teams on target customers, packaging, pricing inputs, sales enablement, launch sequencing, and expansion
• Align voice capabilities with EverPro’s agentic platform strategy, including tooling, data access, observability, security, and reusable agent patterns
• Develop a point of view on the AI voice market, competitive offerings, customer expectations, technical constraints, and opportunities

Lead Product Manager

Frontend Engineer

• Build and improve core SalonBiz products across Angular, JavaScript and PL/SQL, with a stronger frontend focus
• Deliver high-quality, secure software while balancing new features, bug fixes and technical improvements
• Work in an agile, iterative way, breaking larger initiatives into smaller releases and experiments
• Contribute across the full software development lifecycle, including release pipelines, monitoring, feature flagging and deployments
• Collaborate with Engineering, Product Management, Product Design and QA
• Contribute to technical planning and continuously improve software delivery practices
• Participate in the on-call rotation when required

Front End Engineer

• Lead the product strategy, roadmap, and execution for ZyraTalk as part of the EverPro product portfolio
• Define and drive the EverPro Voice product line and integrate AI voice capabilities into EverPro’s vertical SaaS products
• Identify and prioritize integration opportunities across customer communication, scheduling, lead capture, missed-call handling, support workflows, and revenue conversion
• Partner with engineering, design, AI/platform teams, customer success, sales, and business unit leaders to deliver voice and AI-powered workflows
• Build understanding of home services SMB customers and how voice automation can reduce administrative burden, improve responsiveness, and drive business outcomes
• Translate customer needs, product usage, and business priorities into requirements, product briefs, launch plans, and success metrics
• Own product discovery, customer feedback loops, competitive analysis, and market insights for AI voice and receptionist capabilities
• Drive adoption and commercialization, including packaging, positioning, enablement, and expansion opportunities
• Establish product KPIs and operating rhythms to measure usage, quality, retention, revenue impact, customer satisfaction, and operational effectiveness
• Create product vision and actionable roadmap for AI voice within EverPro
• Develop ZyraTalk capabilities including call handling, conversational flows, integrations, routing, summaries, handoffs, analytics, and customer-specific configuration
• Determine where voice should be embedded into existing workflows versus offered standalone or cross-product
• Prioritize investments across ZyraTalk enhancements, platform integrations, customer-specific needs, and shared capabilities
• Collaborate with go-to-market teams on target customers, packaging, pricing inputs, sales enablement, launch sequencing, and expansion motions
• Align voice capabilities with EverPro’s agentic platform strategy, including tooling, data access, observability, security, and reusable agent patterns
• Develop market perspective on AI voice, competitive offerings, customer expectations, technical constraints, and emerging opportunities
• Transition ZyraTalk from founder-led momentum into a scalable, integrated EverPro product capability

Customer Support

• Deliver customer support across phone, email, chat and social media
• Investigate and troubleshoot customer issues
• Help customers get more value from Timely and use the platform to run their businesses
• Build genuine customer relationships and provide a human customer experience
• Continuously improve customer support processes
• Collaborate across Timely to solve problems, share knowledge and deliver customer outcomes

Customer Support Specialist

Business Analyst

• Serve as the primary functional lead for Workday Learning, Recruiting, Talent, and Advanced Compensation modules
• Design, configure, test, and deploy Workday business processes, frameworks, eligibility rules, and security configurations
• Ensure system configurations align with business needs, compliance requirements, and enterprise standards
• Identify opportunities to automate manual processes and streamline end-to-end workflows
• Partner with People Tech engineers to implement Workday automation, Extend apps, RaaS-based solutions, integrations, and AI-enabled workflows
• Leverage AI tools to optimize recruiting workflows, talent insights, and compensation analysis
• Partner with teams and vendors to evaluate, pilot, and implement AI-driven solutions
• Act as a strategic partner to Talent Acquisition, Talent Management, Total Rewards, Finance, and HR leadership
• Lead requirements gathering and translate business needs into functional and technical solutions
• Drive adoption through change management, documentation, and training
• Design and support dashboards, reports, and audit frameworks
• Ensure data integrity, consistency, and audit readiness
• Ensure system changes follow SOX, ITGC, audit, and change-management standards
• Support quarterly and annual audits
• Participate in Workday release planning, testing, and deployment

Senior Business Systems Analyst – HRIS

Project Manager

• Coordinate and schedule project tasks with the appropriate resources
• Drive implementation to completion within timeline
• Establish internal and external expectations and accountability
• Effectively prioritize and update tasks for implementation projects
• Communicate with all departments to ensure needs are addressed and timelines are met
• Progress implementation projects according to project details
• Track, document, and finalize projects in alignment with company processes
• Provide support to customers for project-related questions and ensure timely and reliable response
• Provide effective leadership, direction and consistent communication to technical resources
• Utilize TaskRay, Microsoft Excel, Project, or other project management software applications to track projects
• Participate in ongoing training and professional development
• Manage software implementation projects from inception through project closure
• Coordinate with customers, application consultants, technical consultants, and other resources
• Manage development, resolution, and delivery of digital projects from start to finish

Project Manager III

• Coordinate and schedule project tasks with the appropriate resources
• Drive software implementation projects to completion within timeline
• Establish internal and external expectations and accountability
• Prioritize and update tasks for implementation projects
• Communicate with all departments to ensure needs are addressed and timelines are met
• Progress implementation projects according to project details
• Track, document, and finalize projects in alignment with company processes
• Provide customer support for project-related questions and ensure timely, reliable responses
• Provide leadership, direction, and consistent communication to technical resources
• Use TaskRay, Microsoft Excel, Project, or other project management software to track projects
• Participate in ongoing training and professional development

Medical Billing and Coding

• Review patient medical records, provider documentation, and encounter forms
• Assign accurate ICD-10-CM, CPT, and HCPCS Level II diagnosis and procedure codes
• Ensure compliance with CMS, Medicare, Medicaid, commercial payer, and regulatory requirements
• Audit medical records for completeness, accuracy, and documentation deficiencies
• Communicate with providers about coding clarifications and documentation improvement
• Identify and resolve coding-related claim denials and rejections
• Maintain organizational productivity and quality standards
• Stay current with coding updates, payer policies, and industry regulations
• Assist with internal coding audits and compliance reviews
• Collaborate with billing, collections, and revenue cycle teams to optimize reimbursement
• Participate in ongoing coding and compliance education and training
• Maintain patient-information confidentiality in accordance with HIPAA regulations

Medical Coder

Full-stack Engineer

• Serve as a technical reference on a focused engineering team building and supporting Invoice Simple’s platform
• Influence team members and mentor emerging technical leaders
• Collaborate with engineering and product stakeholders to refine the product roadmap
• Stay current with technologies, frameworks, and tooling that improve the software development lifecycle
• Help plan and drive product feature execution
• Actively participate in software development, implementing and shipping code
• Lead product refinement sessions
• Ensure delivery of high-quality, scalable software solutions addressing customer and business goals
• Encourage scalable design and best engineering practices
• Set quality standards and ensure solutions are easy to support

Senior Software Engineer – Growth

Sales

• Manage sales activities and pipeline
• Connect with prospects via inbound and outbound channels
• Assess prospect needs
• Articulate the benefits and feasibility of Service Fusion to prospects
• Perform online demos for qualified prospects
• Negotiate and close new business
• Serve as subject matter expert for Service Fusion products and services
• Remain knowledgeable about the Field Service Management Software market and competitive landscape
• Consistently achieve monthly sales quota and key performance metrics
• Collaborate with managers and peers on projects
• Perform other duties as assigned

Sales Representative

• Serve as a technical reference on a small, highly focused engineering team building and supporting Invoice Simple’s long-term platform growth
• Influence team members and mentor emerging technical leaders
• Collaborate with engineering and product stakeholders to refine the product roadmap
• Evaluate new technologies, frameworks, and tooling to improve the software development lifecycle
• Help plan and drive product-feature execution
• Participate actively in software development, implementing and shipping code
• Lead product refinement sessions
• Ensure delivery of high-quality, scalable software solutions addressing customer and business goals
• Promote scalable design and best engineering practices to ensure solutions are easy to support
• Provide technical guidance and direction through design, implementation, automated testing, and integration testing

• Review medical records, provider documentation, and encounter forms to determine appropriate diagnosis and procedure codes
• Assign accurate ICD-10-CM, CPT, and HCPCS Level II codes
• Ensure coding compliance with CMS, Medicare, Medicaid, commercial payers, and regulatory agencies
• Audit medical records for completeness, accuracy, and documentation deficiencies
• Communicate with providers regarding coding clarification and documentation improvement
• Identify and resolve coding-related claim denials and rejections
• Maintain organizational productivity and quality standards
• Stay current with coding updates, payer policies, and industry regulations
• Assist with internal coding audits and compliance reviews
• Collaborate with billing, collections, and revenue cycle teams to optimize reimbursement
• Participate in coding and compliance education and training
• Maintain patient information confidentiality in accordance with HIPAA

• Manage sales activities and pipeline
• Connect with prospects via inbound and outbound channels
• Assess the needs of prospects
• Articulate the benefits and feasibility of Service Fusion to prospects
• Perform online demos for qualified prospects
• Negotiate and close new business
• Serve as subject matter expert for all Service Fusion products and services
• Remain knowledgeable about the Field Service Management Software market and competitive landscape
• Consistently achieve monthly sales quota and key performance metrics
• Collaborate with managers and peers on projects
• Perform other duties as assigned

Account Executive

• Drive consistent prospecting and outbound activity to build and maintain a strong, self-sourced pipeline
• Take a strategic and creative approach to pipeline generation through targeted outreach, referrals, and networking
• Uncover new opportunities in independent medical practices
• Become a product expert and demonstrate the entire platform from scheduling to clinical workflow to billing using a computer and iPad
• Run a consultative, value-based sales process from first conversation through close
• Diagnose practice needs and tie the platform to measurable business outcomes
• Maintain account and opportunity updates within Salesforce
• Serve as a role model and mentor for new team members
• Send out proposals and obtain signed contracts
• Use Gmail, Salesforce, Groove, MS Office, Zoom, and other technology
• Reach and/or exceed monthly quota
• Participate in a supportive team environment

• Participate in all aspects of the DrChrono software development lifecycle for new application development and existing system maintenance
• Gather and document requirements
• Estimate requirements
• Develop software
• Perform automated unit testing
• Deploy software
• Conduct software demonstrations
• Maintain systems documentation
• Participate in daily stand-ups and retrospectives
• Mentor and pair with developers
• Create prototypes
• Work alongside developers, quality assurance testers, and product owners on an agile team to deliver stable, quality software
• Code, test, and deploy software (70%)
• Conduct mentoring, pairing, and code reviews (20%)
• Perform requirement estimation and software spikes (5%)
• Participate in meetings, presentations, and demos (5%)